Quite comfortable for cost. One thing they should be more linguistic. I have some difficulties in communication. Poor Japanese and no English speaking

Very rude staff. Dont stay here. Maybe if you are Japanese they will treat you ok, but any other foreigners dont bother. There is A Lot friendlier people and hotels in Vietnam to stay at.

Very rude staff. Don't stay here. Maybe if you are Japanese they will treat you ok, but any other foreigners don't bother. There is A Lot friendlier people and hotels in Vietnam to stay at.

The facilities of the Hotel is good , the stay of my guest is good upon confirmation also he note that if the restaurant offer also lunch and dinner it would be such a better improvement and convenience. The located is strategic although you need a taxi ride for the city center and in finding a good restaurant to eat.

ホテルの従業員も良く　日本語対応できます、大浴場もあり、ホテルに帰りお風呂に入るのが楽しみです。 また、朝も気持ちよくお風呂に入れます、ユニットバスとは違う　お風呂っていいですよ、疲れが取れます。

I could enjoy a very good Japanese style public bath and sauna, massage chair and Japanese breakfast.

Staffs can speak Japanese. Wide tubs are on the top floor. In the room, Can watch the major Japa broadcasting programs at realtime on TV... It is a comfortable hotel for Japanese.

Staffs can speak Japanese.Wide tubs are on the top floor.In the room, Can watch the major Japa broadcasting programs at realtime on TV...It is a comfortable hotel for Japanese.

Shower 很多次是冷的(熱水不夠), Wifi 幾乎是0, 或許房間離基地台太遠？ 除此之二，住的很舒服！床跟枕很舒服！服務人員很親切！

Good hotel. Staff.can speak Japanese. More for Japanese tourist. Nearby not much to shop

I would love it if it provides in-room dining or at least a dinner option

It's between the Old Quarter and Kim Ma area. Easy access to Old Quarter and Japanese restaurants in Kim Ma area by taxi. The staffs are friendly and nice, good support on traveling around Hanoi. You can enjoy not only Japanese breakfast but also pho, Vietnamese noodles too. The rooms are nice and hygiene are Japanese quality. Unluckily, the bathtubs were broken. But you can enjoy the public bath on the roof, worth trying it. Nice bath. Highly recommended.

Its between the Old Quarter and Kim Ma area. Easy access to Old Quarter and Japanese restaurants in Kim Ma area by taxi. The staffs are friendly and nice, good support on traveling around Hanoi. You can enjoy not only Japanese breakfast but also pho, Vietnamese noodles too.The rooms are nice and hygiene are Japanese quality. Unluckily, the bathtubs were broken.But you can enjoy the public bath on the roof, worth trying it. Nice bath. Highly recommended.

Excellent...the hotel is very clean. Breakfast is quite good..is a japanese breakfast. the staffs is very friendly. I would stay this hotel again to my next trip to Hanoi.

I did not know that Kuretake Inn was a Japanese themed Hotel until I checked in. The hotel staffs are extremely friendly. They provided a DIY map of Hanoi city, marked out all the nice local food, tourist attractions etc.The traffic along the main Kim Ma street is not too busy and not crowded at all. Travelling to various places in Hanoi from the hotel is very easy, as the hotel location is right in the middle of most of the famous places in Hanoi. - To Hoan Kiem lake is only about 10 mins (including the heavy traffic)- To Lotte Center shopping mall is about 3 mins- To West Lake is about 5 mins- To the famous Le Duan shoe street is about 5 - 8 mins - To Royal City is about 20 mins as the traffic around that area is pretty heavy.- To Lotteria and BigC is about 20mins.

I did not know that Kuretake Inn was a Japanese themed Hotel until I checked in. The hotel staffs are extremely friendly. They provided a DIY map of Hanoi city, marked out all the nice local food, tourist attractions etc. The traffic along the main Kim Ma street is not too busy and not crowded at all. Travelling to various places in Hanoi from the hotel is very easy, as the hotel location is right in the middle of most of the famous places in Hanoi. - To Hoan Kiem lake is only about 10 mins (including the heavy traffic) - To Lotte Center shopping mall is about 3 mins - To West Lake is about 5 mins - To the famous Le Duan shoe street is about 5 - 8 mins - To Royal City is about 20 mins as the traffic around that area is pretty heavy. - To Lotteria and BigC is about 20mins.

Room was very clean and quite. And nice staff was also great. I will stay at this hotel again when I go to Hanoi.