Nice clean hotel. Good value for money. Located at the top of a hill so requires a car for access or if you are energetic you can walk.

The road leading up to the hotel is terrible. Two vehicles cannot pass and have to drive quite a distance from the main road. Even though there are sign posts showing the direction to the hotel, they are not properly indicated with arrows. Staff were noisy and the reception phone kept ringing late in the evening and early morning. Food was basic. They provide basic accommodation and will not recommend to anyone.

The road leading up to the hotel is terrible. Two vehicles cannot pass and have to drive quite a distance from the main road. Even though there are sign posts showing the direction to the hotel, they are not properly indicated with arrows.Staff were noisy and the reception phone kept ringing late in the evening and early morning.Food was basic. They provide basic accommodation and will not recommend to anyone.

The hotel gave me very mixed vibes. I disliked it when I first arrived. Our room had had its door recently mended and the smell of the wood treatment permiated the room. We went to the dining room to have dinner only to be told our choice would take 45 mins to prepare. Unfortunately the staff had tried to tell us this earlier, but their English is not good and we had not understood. As we got to know the staff they were very friendly and helpful and our initial misunderstandings were forgotten. The hotel is in the process of being improved and the staff are doing their best. Unfortunately I did not like Nuwara Eliya as it was Sri Lankan new year which made it very busy.

Nice place, a little inside, decent pricing, needs improvements on the food

As some of the reviews suggest, there are some small things that the hotel is still learning to nail. However overall I really enjoyed my stay here. The beds were really comfortable, the room was really clean and it was a great size. The staff were friendly and we had dinner at the hotel which was really tasty and reasonably priced. This hotel is a little out of town but the staff can arrange a tuk tuk to town for you at a reasonable price. Our room also had a good view over Lake Gregory which was nice. Only negative was that it was sometimes confusing as the restaurant for breakfast/dinner was on the second floor but both times we had to go down to the ground to find someone as no staff were there. However once we found them, they were very attentative. Overall a really good place to stay.

Clean, very updated for Sri Lankan standards. Very kind staff. Large room.

Clean, very updated for Sri Lankan standards. Very kind staff. Large room.

Staff was very helpful and eastern type breakfast was very delicious . Rooms and bathrooms are very clear and comfort. The hotel is bit away from the town but its really worth for the cost and newly built hotel.