Perfect location! Friendly stuff, clean, a good lobby bar as well!

The day after arrival I found the room far too hot and spoke to reception who informed me that the air conditioning was broken and wouldn’t be fixed until the day after my departure due to holidays. This made the stay extremely uncomfortable and difficult to sleep and I was unable to afford to just leave and book somewhere else. For a 4 star hotel I find this service unacceptable. Despite this the staff were generally friendly and room and hotel was clean and comfortable apart for the temperature. I’m afraid due to the service I received I couldn’t recommend this hotel to others.

The day after arrival I found the room far too hot and spoke to reception who informed me that the air conditioning was broken and wouldn’t be fixed until the day after my departure due to holidays. This made the stay extremely uncomfortable and difficult to sleep and I was unable to afford to just leave and book somewhere else. For a 4 star hotel I find this service unacceptable. Despite this the staff were generally friendly and room and hotel was clean and comfortable apart for the temperature. I’m afraid due to the service I received I couldn’t recommend this hotel to others.

excellent hotel, near beach and centre of the city

great location. had a bit of mess up at check in since hotel.com doesn't share how many people were staying in the room (at least that what i was told by reception staff) but it was sorted out quickly. great help in following up on our lost luggage

great location. had a bit of mess up at check in since hotel.com doesnt share how many people were staying in the room (at least that what i was told by reception staff) but it was sorted out quickly.great help in following up on our lost luggage

Couple trip for party Helpful staff at the reception and outside Clean rooms

Couple trip for partyHelpful staff at the reception and outsideClean rooms

This property did not match to my expectations. Old, noisy A/C smelling cigarette smoke from other floors, no facial tissues neither a spoon to stir even a simple medication, no tea or ceffee in room, very hard bed, not impressed by breakfast. Location was advertised as very central - in fact was not. Needs to move to the current times and standards.! Price was very high for what it really offers. Staff iwas nice but it is the owner who has to think about all these matters.

This property did not match to my expectations.Old, noisy A/C smelling cigarette smoke from other floors, no facial tissues neither a spoon to stir even a simple medication, no tea or ceffee in room, very hard bed, not impressed by breakfast. Location was advertised as very central - in fact was not.Needs to move to the current times and standards.!Price was very high for what it really offers.Staff iwas nice but it is the owner who has to think about all these matters.

Nice and clean place with very central location. Not very modern disegned but verry good maintained and comfy. I would definitely choose this hotel again. It was strange that the staff gave the invoice for the stay to me even I had benn paid to orbitz directly and giving me the invoice (with their net ammount contracted) I could see how much exactly was the orbitz commision.

Wonderful hotel in the heart of Varna, only 3-4 walking minutes from sea garden and main street. Very quiet room, clean with a big double bed, a pleasant surprise was the sweet treat on the bed every night we were there. They made our bed in the evening, which was unexpected.

My husband and I arrived by bus at about 3am. We called ahead to make sure that someone would be at the front desk and they were ready and waiting. The checkin was very fast, which was a relief at that hour. The room itself is a bit dated, but the shower and bathroom were quite updated and nice. The area was great, it was easy for us to walk to the beach and the big seaside park during the day.

My husband and I arrived by bus at about 3am. We called ahead to make sure that someone would be at the front desk and they were ready and waiting. The checkin was very fast, which was a relief at that hour. The room itself is a bit dated, but the shower and bathroom were quite updated and nice. The area was great, it was easy for us to walk to the beach and the big seaside park during the day.

I thoroughly enjoyed my 4 night stay. The hotel is central, so you can easily see everything on foot. The staff were helpful and professional.

Great hotel, classic style, clean and friendly staff.

The items in breakfast are not replace often. Coffee is not replace also, and not hot water for tea (you have to ask). Doesn't show any were that you can order an omelette. No shampoo in the bathroom ( you have to call to reception), and shower gel did not replace the next day.

The items in breakfast are not replace often. Coffee is not replace also, and not hot water for tea (you have to ask). Doesnt show any were that you can order an omelette.No shampoo in the bathroom ( you have to call to reception), and shower gel did not replace the next day.

A wonderful hotel with friendly staff and an excellent location.

A wonderful hotel with friendly staff and an excellent location.