Very clean and extremely professional

I treated my Husband to overnight stay with dinner here for his Birthday. We had a bottle of wine with us for the room only to find the glasses were not cleaned properly tge table had dirty marks on it also. They had lipstick marks and looked like they had just been wiped with a cloth to clean them and set back. I had to clean them before we used them not ideal! Not the cheapest of stays! We had dinner which was lovely but when I got the cheque it was over charged by £20 for goods we didn’t have. I think the breakdown of the bill should have been offered firstly not after I was asked to pay and had to request it. I think all the staff may need more training on Customer service. At Breakfast which was lovely again young staff once they finished talking to each other didn’t offer the special or check the table was set properly, I had to go to get cups for our coffee, feel the staff are a bit awkward in the Novelli , not confident especially as I asked about food on the menu but the waiter looked at me blindly and didn’t offer to ask someone else who might have known the answer. Saying that they are nice staff I just think some training would go a long way in this Hotel. Break down of the bill offered firstly from reception as I’m sure some older people/people with learning difficulty could be charged more and not realise!!

Property very good evening meal good breakfast bit cold had fry staff very good would stay again

Clean hotel, friendly staff. Excellent facilities. Good breakfast.

Lovely hotel about a 20 minute walk to the Titanic museum and attractions. 20 mins walking towards town will bring you to the bars and restaurants. The hotel its self has a good bar and the food is fine, our room was quiet and comfortable.

Really nice hotel in Belfast near everything you would need . Great restaurant on site

Highly recommended the room with the river view where you can oversee the Titanic museum. Room comes with slippers, complimentary water and Nespresso coffee maker. Clean and comfortable with easy walking distance to Titanic museum and town. Just 15pounds ride to George Best Airport. 24 hour room service for simple food even you arrive late night. Perfect for cruise passengers or any visitors.

Hotel is lovely and clean and modern. Rooms are lovely, well equipped and have a small fridge. Bathrooms well lit and large windows mean a lot of natural light. Hotel was perfectly located for areas we wanted to frequent and staff were friendly and helpful. Didn’t use bar / restaurant but lovely big area and food smelled lovely!

Good hotel pretty decent for walking to places like Victoria Square and Titanic Museum. Decent on-site dining. The only issue was that a two queen room didn’t actually have queen-sized beds, they are double beds. This was rather disappointing given that we were 2 adults and 2 kids in the room and were expecting to sleep more comfortably in queen sized beds. This was not the case, even the two young kids were tight for space and they are not big! If you’re looking for a comfortable stay for 4, better to book two rooms or stay elsewhere.

Great hotel. The location doesn’t appear to be walkable from a map view but we found it quite easy to walk.

The late afternoon staff were dismissive and condescending. They happily left dry cleaning on the counter to wrinkle. Typing on social media was way more important at that moment. Market in listed amenities was way overstated.

The hotel service was alright I wasn’t very thrilled as they had no shampoo, shower gel in the bathroom. I had to make a few calls before they could get us some.

I was under the impression Breakfast was included in the price of the hotel. I was extremely disappointed for what I am being charged for my stay here, Breakfast was not included

Very comfortable room apart from trying to get the heating right. Difficult to regulate.

Beautiful property, close to everything. Spacious room, room service was delicious and prompt, friendly staff.

Not a nice hotel. No water in the room, we went down for food in the restaurant at 9:32pm to be told that the kitchen closed at 9:30pm. We were not told this at the reception when checking in. We asked reception for recommendations for some restaurants locally that would still be open and they did not know. Poor service, basic room, over priced, not a great location and overall just a bad experience. Also parking was not free and was across the road. The only good thing was the shower.

Very clean, good food choices and buffet breakfast. Friendly staff

Booked superior room, no water in fridge. Breakfast very poor! Sausages tasted cheap and scrambled eggs tastDid let receptionist know when checking out.

Great nigjt in the AC Marriott, Belfast. Room was soacious and clean. Bathroom was again large and spotless. Staff were all very friendly - would highly recommend, especially for a show in the SSE which is a 5 minute walk away.

Its close to sse arena 10mins walk

Nice views and spacious room. Convenient to the Titanic attraction!

The hotel was comfortable and the staff attentive and considerate.

The staff was very helpful and considerate and they helped me find things I needed. The only issue was room service for food delivery was not operating properly.

The queen size beds were more like full size and were not comfortable. We did not have enough room.

Nice

It was good. Staff were friendly. Alan from the bar was very courteous and hospitable.

Nicely located, facing the bay; however, not very convenient for the town center. Staff are very friendly and attentive. Excellent service, overall speaking.

Great ambiance, great location and friendly staff. Good food / accessible dining. Checkin was seamless / fast. I strongly recommend this hotel for business or pleasure…

Nice hotel, good facilities. Room comfortable and clean, quiet and fair price. Nice location by the river. A short walk to more central location.

This hotel was well located for seeing Belfast. Staff were friendly and helpful and the hotel was very comfortable.

Overall a very good hotel in a great place. Bed, bathroom and room facilities in general were excellent Noticed that dogs were allowed in the hotel. That's fine until they begin barking at 2.30 in the morning and continue until 3.00am

We loved our 2 night stay. Restaurant was fabulous and the hotel was within walking distance to shops etc.