Love the hotel staff. They were able to make my stay important even though the maid service could do a better job with the cleaning, and wish the facilities were accessible to disabled folks who have trouble with stair climbing. Other than that I’ll be willing to stay at this property again.

Smoke and clean hotel for a night

Super convenient. Clean. Cute.

There are many eateries around the facility and the area is safe.

Clean

Staying here was a bit unconventional as tar as rooms to stay in. Keys are all through your smart phone. Check in via email exchange. But the stay itself was great. Food is within walking distance. Everything's very close by. Overall, staying here was great. Would highly recommend if on a solo trip.

Clean

Never got the television to work. Wifi was ok.

Great little place if you’re looking for an affordable option in a safe neighbourhood. I was a solo female and felt perfectly safe in this area. The rooms are cute and clean. Each room has its own sink and mirror. Bathroom and showers are shared which I had no problems with. For a short stay this was perfect!

Great location. Public parking nearby. Excellent customer service. Answered our questions right away. The bed was very firm, but the room and facilities were clean and comfortable.

Excellent clean place located in a very nice neighborhood. Would definitely recommend

Stayed for 3 nights with 4 friends and it is not a bad place for crashing if you’re going to be out and about most of your trip, but the power happened to be out majority of our stay so we could not use light or power to get ready, it’s not equipped for the disabled (didn’t say they were) so I requested a late checkout being that I was on crutches and needed help carrying luggage up and down the stairs being that there is no elevator and we were greeted by banging on the door starting two hours before our original checkout at 11 am and then a very rude housekeeper continuously banging on our door until we vacated by the agreed upon late checkout time.. noon. They then charged my card without asking and without any mention of an automatic late-checkout fee $50 for the late checkout that we agreed upon… that really did it for me. They refunded the fee after I showed proof they did in fact agree to let us leave at 12 over text, not professional.

It feels like this place can use more oversight by management and to review amenities. The expectations for housekeeping service aren’t clear. I stayed 2 weeks and they knocked on my door the day I checked in when I did not need service, and about a week later when I was on a conference call so I asked her to come back the next day. So the sheets were never changed and the trash was never emptied. There is a kitchen in the photos, but no kitchen in the annex where my room was. I think this property also rents to monthly tenants and there was some drama with some sort of tenant or guest asked to leave and the door codes changed without notice. The bluetooth lock on my door stopped functioning and they had to replace the batteries. I would suggest check the battery levels when turning over the room. So I think more management attention and a clearer simce of what is available as far as kitchen and housekeeping

I thought the Hayes Valley Inn was a great budget hotel. The room wasn't fancy and there was a stain on the carpet but it was comfortable. I mention the stain only so other people will have their expectations set. The room was clean, but worn in that type of way. The shared bathroom and shower was very clean. There is no front desk but if you call their number the staff is very responsive and helped me out when I had not received my unlock key and also when I needed to store my luggage after check out. It is centrally located but still set back from Van Ness and Market so not noisy at night. Would definitely stay again if I come back to SF.

😁 very well located (shops and restaurant all around), easy to get in, thanks to the code you can check in anytime you want, cleaning/tidying the room is well done each day. 😔 the carpet on the floor doesn't allow a good hygiene (stains everywhere...) and the door lock of the room works eraticaly... sometimes it will work and some times it won't... but i had the issue more with room 301 than 309 so i guess it is a device issue (the door's lock)

This is such an amazing location and a great place to stay within budget! We were super bummed that the kitchen had no stove or even hot pad for cooking (only a microwave). Also, it was quite hot while we were there and the room fan was not adequate to stay cool (even with open windows). So fans in the closets of each room would have been nice. I would definitely recomend this place, though, for anyone wanting to stay and have a smaller room budget!

The hotel is old, Not accessible at all. Many stairs. The carpet in our room was ancient and stained by use, but the excellent cleaning staff did the best they could. There is no staff at the hotel. The doors have electronic locks which are opened by a smart phone. This requires at least the hotel WiFi password and the ability to receive text messages in the USA, which was a problem for us who arrived without data, and we couldn’t get the WiFi password without getting into the room. The staff will respond to text messages.fortunately, a fellow guest was able to help us out. The bathrooms are shared. Two toilets and one bath/shower per floor. The kitchen is very nice. They no longer provide breakfast but you can store your food in the big refrigerator. The neighbourhood is very lively, crowded with restaurants without outdoor dining. As a result it is very safe. We’ve been coming back to the Hayes Valley Inn for years.it provides a simple and comfortable space in a great part of the city. There are two Bay Wheels bike stations nearby, and convenient connections to the Muni buses. The walk from the Civic Center BART station is pleasant and only takes about 20 minutes, which makes the link to the airport easy.

Very nice stay in the heart of Hayes Valley! Loved the location, walkable with plenty of transport & dining options. We stayed in annex building hence the room was quiet but did not have a sink, neither was as spacious as advertised online. Shared kitchen was equipped but a few extra items like clean sponge, dishwashing liquid and a dish cloth would make the stay even more comfortable and homey. 5* for cleanliness & a pleasant stay overall.

We liked our stay, cheap and you get what you pay for. The area was lovely, so nice walking around, restaurants (specially burgerplace right downstairs) and bars are good. We loved the area. The hotell was in two different buildings, we where in one and the kitchen was in another - the front door of the building with the kitchen was some days closed and we did not have the code for it, so we could not use kitchen. The kitchen does not have a stove or own, not even a water heater. Only fridge and microwave. Not possible to even make eggs… Did not know how to check out because we had a manuel key for our room not keyless through app, housekeeping only spoke spanish. The room was a ok size, shared bathroom where okey. No cleaning of rooms even if we stayed 8nights. The rooms where really hearthrough, we heared all our neighbours even in the middle of the night, and they showed at 4am. So bring earplugs. Over all, you get what you pay for, nothing more.

Great location. Nice old building with vintage vibe. Cute room, although some of the furniture needs repair or deep cleaning. The mattress was lumpy but good enough. Check in and key app were easy and worked well. Tiny bathrooms but serviceable. Have to wait a long time for hot water. Lots of street noise but I slept fine with the earplugs I brought. Overall I really liked the property and feel it was a good value for the cost.

Very mediocre, it's a place to sleep and exactly nothing more. Shared bath and toilet is ok, surprisingly clean most of the time, toilet paper must be brought with you since its empty most of the time. No shared room or area to sit, chat, meet fellow travellers, no shared or otherwise kitchen, no dining area. The bedding had stains, one pillow had no pillowcase, there was waste under the bed. It's better then a dormitory, but barely so.

Very good area to stay especially for the price. The rooms are a little dated and stained and they get warm. However the location makes up for that. Easily walkable to the painted ladies and restaurants. Also above a dispensary

Nice view from our room

I really wanted to like this place. I hate writing poor reviews but here we go When i checked in i found 2 dead roaches in the ground and my floors were filthy. I did tell management and they cleaned me room again. My room was basically above a bar with loud music all night and homeless who would confront you when you entered or exited the hotel. My room next to me had 2 drugged out guys who monopolize the public bathroom and showers Sorry Hayes, but my stay was aweful

clean and incredibly convenient - - a dozen good restaurants within five-minute walk. shared bathroom was a non-issue - - two teeny rooms with toilets, one teeny room with a bathtub and shower - - all well-maintained and no standing in line. DON'T FORGET TO TAKE YOUR PHONE WITH YOU TO THE BATHROOM BECAUSE THE PHONE ACTS AS YOUR ROOM KEY! noise was also a non-issue. would def stay here again.

Good

Delightful little inn. Clean, quiet, cozy. One big huge bummer: no hot water. I waited and waited and waited. Finally gave up and sponge-bathed in my room. Also, note that restaurants around the area close their kitchens early. Best to call and make sure the kitchen is still open.

I was pleasantly surprise with this hotel, I was a bit nervous to stay in a hotel with shared bathroom but I also didnt want to spend 400 a night in San Fran, and this hotel was with in my budget. The hotel was super clean, room, bathroom and shower were great, I never ran into any issues with to many people wanting to use them when I needed them. The location is great, walkable and lots of restaurants, I felt very safe in this area. Also was close to the subway for getting around and to/from the airport. For a budget hotel I would recommend 10 out of 10, I did find it noisy one night from the bar below but luckily I had brought earplugs, also the shared kitchen was great if you decide to make food or get take out

We truly enjoyed our stay. The Inn is centrally located with fantastic shops and restaurants around. It’s a nice walk to Japantown and overnight parking is available at the Opera garage.

Basic hotel. Ole antique furniture for a Victorian made place for rest.

I like the victorian charm. The inside is quiet. They will have a heater for the room. Parking wasnt too difficult.

Was quite cold. But homely and a reasonable price. Felt safe in that district.