The hotel itself was awesome.very clean and fancy. All The staff was also very helpful and polite. Will defintley be staying here again if I come visit again

Good location, clean, staff friendly. Bed a bit hard.

I didn't dislike anything i loved it all the room was comfy clean nice bathroom and the bed was very comfortable although the pillows could be better. The staff were very welcoming and kind over all my stay was wonderful

Super modern room with very nice bed.

Hotel is clean and comfortable. The off-street parking is the only drawback which I'm use too. Area is a tad rough but proximity to central Parramatta is a bonus.

Room was clean and very comfortable. Lack of parking is only drawback. Having to park in local streets is an issue.

car parking was limited - had to pay $25 to park in a tiny garage across the road

Staff were fantastic. Parking bays are fine for small size car but big cars would struggle to fit. Only a small number of car parks so you need to book. Walking distance to Parramatta Westfield Shopping centre and train station.

Breakfast should be better other than that all were great. Thanks.

Staffs are great… they accomodate all our request

The staff were great. There is not much if any parking. You need to find something on the street. Rooms were nice. No restaurant but they try to offer a very light continental breakfast and they have a tiny bar but I didn’t try it.

The hotel is quite close to a large shopping mall, where you can get everything you need. It is not far away from the train station. The room is clean. The bathroom and TV are large.The room also has cooking utensils. Nice hotel with friendly staff. Definitely will book it again when I visit Sydney again.

From our initial booking to checkout, we couldn't fault this hotel. I stayed overnight with my teenage daughter and requested in advance onsite parking, for the $25 fee as stated on their site (seen previous reviewd stating issues with parking so requested this early). Within the hour I had an email from reception to say our parking was confirmed. Couldn't fault their efficient customer service! Our room was small but perfect for what we needed and absolutely spotless. Hotel is walking distance to local restaurants, Ezy Mart and Westfield and is very quiet considering it is on the main road, couldn't hear road noise at all! Staff were so friendly, helpful and went out of their way to make our short stay easy and comfortable. Would definitely stay here again.

Best stay in hotels in Australia so far. Very hospitable staff. Everyday we stepped out we came back to our beds being made, clean bathroom and fresh towels - everything without asking for it. Basic breakfast and coffee served every morning. My husband and me loved the firm mattress and King size bed. Everything was perfect for us. Parking: If you are driving in with your car, request for a car park in advance so the hotel can reserve a spot for you. We didn't but wasn't a big deal, we were given a car park space close by.

Great location, very comfortable and quiet.

Very friendly staff and we enjoyed the stay, only down fall was the parking (tight/small) although expected for accommodation in Sydney area. We would stay again.

On site staff member at check-in was amazing! Clean property and super comfy bed. Would definitely stay again

Room was great and staff were very helpful and friendly. Will definitely book hotel again.

Arrived at property parking on site was requested when booking was made online advise that there were no parking available on site to pay for parking at local Westfield so have to walk with little kids to the car everyday staff said that we were send a text message advising of car park but no message received or staff cannot provide proof of send message,arrived check in staff seems to be not helpful at all appears to us not very friendly at all,was asked for a baby cot to be provided for a new born the portable cot was provided but no board or cot mattress just fold up doona cover on bottom and all the steel from cot bottom frame was exposed as no floor board or mattress for cot and for a baby pillow inside the pillow case was two fold up towel we remove all stuff from cot so they can see but remain untouched I can provide photos of cot if asked, me and my family will not be booking with this hotel again and not recommend if you have a family with kids that required a cot.

Nice place convenient location

Wonderful staff, clean modern rooms, great location close to shops & easy access to public transport

The room is small but very nice. Great rain shower. I paid for breakfast but the Hotel didn't have a record of that and were going to charge us again, however it was all sorted out. The breakfast is only continental and we had to ask for plates and cutlery which was a little disappointing. Otherwise it was a good overnight stay.

Staff were lovely. My family had a great stay

It was well presented with stylish design.

Cozy hotel near shopping and restaurants.

Lovely room. Comfortable bed. Great facilities.

Nice clean room and all the basic need is provided.

Extra charges! We paid in advance and on checking in we were told there was no parking as they were overbooked. We then had to pay extra to park at Westfield's overnight.

Refurbished rooms are great and accessible to Westfield and Parramatta CBD

My daughter and I were locked out of our room (reception had de-activated our key) so spent seven hours waiting in the foyer as there was no-one at reception and the after-hours numbers weren't answering.

Very good, highly recommend for a stay in Sydney. Much better than staying in the CBD.

For a building with 20 rooms there are 7 car parks. If I knew we couldn’t get a car park I would have booked somewhere else. It’s nowhere in anything that was sent to us. It’s madness