Clean and has good friendly staff.

The best asset at this hotel are the staff. They were kind, engaging, and would go out of their way to assist you and see to your safety and satisfaction - this was despite the aftermath of typhoon Carina! Boracay is a costly place to live in and so we hope this lovely staff are well seen to, to be able to deliver the great service they’re providing. It’s the staff that makes the place and the experience - and they’ve got a great bunch here! The resort is in a quiet location (which is why we chose this place) quite a distance from the main hub (D’Mall) but is walkable (20ish minutes) via the beach if not high tide. Otherwise, there is hotel shuttle running at designated times, or trikes at 150pesos at a time. Restaurant menu is good, and so is the bar menu and service. They make great cocktails and the happy hour is worth going for! We had a slow drainage in the shower which was swiftly addressed (albeit not fully rectified) We were offered to change rooms but we chose not to. It wasnt a deal breaker overall and we were too comfortable to move! A few missing tiles on the main pool (by the far end) would need addressing but should not deter from the overall experience. Thank you to Dennis and team - you guys have been fantastic!

The staff are courteous and always smiling. The hotel is well kept.

Excellent service

Ten days before departure (one month after booking) we were told that the hotel was booked at the wrong price so it was canceled. Was no answer to get by phone or mail. Incredibly poor customer service, absolutely do not recommend this hotel to anyone!

We stayed for 5 days in the hotel and were very happy with our stay. Service was great and rooms were very clean. If you ever needed something they would kindly assist you! Only 2 minutes walk to white beach (and NOT 30 min as it says in hotels.com). Would absolutely recommend it!