Everything was wonderfull

Alex the manager is excellent, as is the whole staff working under him. Very helpful in every respect and the concierge makes great restaurant recommendations. The international crew have the highest English proficiency, which is very much needed. Well done.

Beautiful hotel with comfortable rooms and great breakfast. Not sure if I’m a fan of the toilet being located away from the shower/tub area. Only suggestion would be provide a few hooks for hanging coats.

Clean, quiet, great view from the windows, wonderful breakfast. Cute dogs in beautiful clothes.

All around great hotel for a first stay in Tokyo. Above all the staff are very fluent in English and incredibly helpful -- the concierge was so great for making reservations, suggesting great restaurants that weren't touristy, and since they use WhatsApp w guests incredibly easy to communicate with even when we were out and about. The hotel itself is clean, stylish, and has a great coffee shop and rooftop bar as well as comfortable, sizable rooms. Only caveat: it is a bit of a walk from Shinjuku station (definitely a solid 15 min) but as long as that's not a dealbreaker, this is a perfect hotel.

Great property, great staff. Intimate feeling place loved the restaurant

My husband and I enjoyed our 5 nights at the Kimpton very much. We were welcomed by the staff, notably by Nazza, who recently joined the hotel group. The room was efficient and well-designed. We enjoyed the materials used, lighting of the room, sliding panels for privacy and furniture including the small sofa and cantilevered table. We were happy to have selected this hotel (one of 4 we book with another couple around Japan with another couple); this was our last and best hotel in which we stayed. All 4 of us were very impressed with the breakfast quality, range and presentation. Each day we looked forward to reconvening with our friends and talking over the day’s plan. On the subject of food; we used the concierge for all but one meal; Laura was spot on with our opening night’s dinner at a Yakitori restaurant, the next a Japanese-French fusion that was excellent. Great communication throughout and it made our last section ot the trip much more memorable. My husband and I considered the value of this boutique hotel: quality of the building, hospitality service persons, evening happy hour, breakfast quality and style and location. We felt like the staff made every effort to add a personal flavor to our interactions throughout our stay.

Wow! I can’t say enough amazing things about this hotel. First, the property is absolutely charming, the staff was incredibly friendly and helpful, and the room was super comfortable. The breakfast was phenomenal—not your typical hotel buffet. You order several different breakfast courses from a menu in the most adorable restaurant, making every morning a perfect start! One night, I headed up to the rooftop bar, where I enjoyed a delicious fresh fruit cocktail on the patio, taking in the breathtaking views of Tokyo’s skyline and city lights. They also offer a cute cocktail hour that I only got to attend once, but I wish I’d gone more often. Overall, I would highly recommend this hotel to anyone. One thing I didn’t realize when booking was that it’s about a 20-minute walk from the heart of Shinjuku, which turned out to be a blessing. It’s close enough to enjoy the energy of the area or catch a train, but far enough for some peace and quiet around the hotel