Staff was very polite and nice, breakfast was very good. Hotel was understaffed so small things like pool towels, room towels etc were short. Rooms were clean and beds were comfortable

Great room next to a pond that you could walk around and see from your room.

Top notch

The general common areas and the breakfast were great! Clean, well managed. The towels were a bit in rough shape and the bathroom was not as clean as we would have liked. The linens were clean and the beds were suitable, the pillows were flat and uncomfortable.

The property was clean, updated and was close to McKendree U.

Very quite

Excellent hotel, great staff. Entry to stay with you anytime we travel .

Bathroom sink wouldn’t drain properly. Breakfast was good. Ive had better at other Hamptons.

Our room was not cleaned for 4days that we stay, the front desk told us it's only by request on the last day. But in the bathroom, it says the room will be cleaned every other day.

The hotel was beautiful inside and out.The front desk person was not at the desk and I had to wait 10-15 minutes for someone to come help. That was a long time when I had been on the road for 14 hours and just wanted to check in. Then we go to breakfast and they are out of many things like spoons for the oatmeal that was not hot, coffee lids and so on. You pay to stay at a nice hotel knowing there will be a good hot breakfast and the quality was just not very good. We ended up going out to breakfast and that was dissappointing. Sub par for that area of hotels and if I was in management I would have been at the store that morning getting the supplies I needed for breakfast before people even knew it was an issue. There were lots of complaints from others on why they were oit of so many things. Better management would have problem solved instead of just saying sorry we are out, not our fault.

This was a convenient spot

Clean and well managed

This hotel was one of the best

Top notch service from Mya and staff!

Staff was friendly, knowledgeable and efficient. Facility was/is in reasonable good condition.

Second year for our stay here, …both were great experiences. Clean room and facility, great breakfast, friendly and helpful staff,….met every expectation.

Shout out to Ebony working the front desk. She went above and beyond to find a room after the computer system went down.

Very nice hotel, will stay here again when in the area! Love the workout room!

The breakfast was delicious—would stay again!

Nice

Loved the stay here

The staff was friendly and accommodating. There was parking for trucks with trailers that was extremely helpful, as well.

Great breakfast choices! Very nice staff in all areas!

My mother is needed a wheelchair/handicap accessible room therefore I booked a king suite accessible. The day before the hotel decided to change her room to a hearing accessible and no longer a suite. The hotel did nothing to rectify the issue.

Consistent with Hampton in excellence

Clean and convenient

Halls and rooms were well lit and bright. Very clean. Wonderful breakfast. Desk staff were very pleasant and professional

Very good

Clean, comfortable, in a convenient area and friendly staff!

We were only there for the night on a road trip. Room was clean, modern, and beds were comfortable. Would stay there again.

It was clean and excellent service

Yes