No hand-wash, No Bodywash, a little shampoo and treatment, and no other amenities. Dirty towels(with one wet towel), bathtub drain is clugged, dust on bed. I tried to blow out the dust with my hairdryer. In my suggestion, Hotels.com should block this hotel

There is no staff for check in and check out. But their pad check in/out app rare working properly and very difficult to contact the service person using voice function or contact number posted. I spent about 30 mins in check in lobby without air condition in 90 degree just try to get room key with a lady using their voice system.

Compared to many other hotels this was very cheap and you get what you pay for. But for us who only sleept there and spent the rest of our time in the city this was very good for the price. Especially considering that it had a great location and you got a really cool view of Tokyo Metropolitan Government Building as soon as you stepped out from the entrance. I attach a picture. We only meet a staff at one moment during our stay, but she told us that we could use the umbrellas that was outside the entrance. That saved our day! Our room also had a small fridge and a TV which was nice.

There is no elevator

Close to subway although if you are taking the subway with big luggages, not advisable. It’s a bit of a walk. Also there is no elevator so if you have again big luggage, it’s a work out to bring them up and down. Bathroom is very small. Room is also quite small. It’s hard to maneuver if you have big luggage.

Convenient location next to Shinjuku Central Park. Very small room. No room service.