The hotel looks beautiful but customer service processes are complicated. On our second of three nights, we were locked out of our room, along with other guests for hours, until the early hours of the morning. The after hours number was not in service. The wifi password was wrong, and being in a foreign country wifi access is critical, especially in emergency situations like this. Our passports were not accessible, and after searching for advice we were about to call the Police when someone finally showed up. It was very scary. I have yet to hear back from my many emails. The housekeeping service is not great. Our coffee was never replenished, dirty coffee cups were left in the room, and our linens were never changed, despite being outside in the rain, and making them damp. Operations seem unorganized, and I wanted to love this place. I am expecting a refund for at least one night. I left the Netherlands sick with a cold, ruining our last two vacation days.

The hotel is perfect if you ever need to stay in the north of Amsterdam. However there are a few things to consider. Staff and reception is a couple blocks away, so in case of something needed, you must need to walk there (we need to it because our key card was deactivated) … Besides That bed and shower are great.

This is s great option for a short stay. The area of Zaanse Schans is not too large for someone to explore for more than two days, and this place is perfect for that. It's close to the center of the town and is really close to the train station, so there's no need to walk long distances with suitcases and belongings.

Refrigerator, TV were not working! On my 3rd day, started feeling inconvenienced. Brought issue to a Staff who promised an immediate resolution. I left 3 days later with issues unresolved! ROOM 8!

Superb location in a quiet residential street opposite a historic chocolate factory. We were in easy walking distance of working windmills, pubs, restaurants and a station with regular sprinter trains to Amsterdam. On arrival, we parked directly outside the hotel and used a network of trails to explore both sides of the river. The room had a large, comfortable bed, a huge tv, a walk-in wet room and fast wi-fi. I’d recommend it for anyone looking for a retreat from the buzz of Amsterdam.

Awesome place

Room was nice size. No microwave so could reheat left overs. I had 3 flights of stairs. Last flight was very very narrow

Nice little new boutique hotel near train station. Room key needs to be collected at another hotel about 5 minutes walk away. Was allocated a room on the third floor and there is a very steep flight of steps from second to third storey. There are also no hooks in the bathroom to hang towel/clothes.

Nice little new boutique hotel near train station. Room key needs to be collected at another hotel about 5 minutes walk away. Was allocated a room on the third floor and there is a very steep flight of steps from second to third storey. There are also no hooks in the bathroom to hang towel/clothes.