perfect, staff greeted me warmly upon arrival, and helped with early check in. even upgraded my room. everything was perfect

Best service ever

Fantastic staff team - I never write reviews but they are the best of the best. Restaurant food is amazingly good also.

The staff made a mistake with my room charge, and I told them that I would settle when I was back from my business trip and gave them a time range. However, they still charged my credit card before that time. They simply used my credit card that I did not wish to use to settle the charge without my approval to do so. This is not acceptable.

Everything is good except the hotel room carpet is a bit smelly due to humid whether/ old.

Good stay as a stopover before our ongoing flight. Service at times was a bit slow but other than that was a pleasant stay.

I would definitely recommend the hotel. Everyone is very friendly!!! Rooms are great

We only stayed one night here. Everyone was very friendly. Reception area beautifl, also the Bar was super nice, team was very accommodating. I am really in between giving 4 or 5 stars, but it would be a 4.5, here the reasons why: - big stain on the carpet next to the table, my partner and I saw this as the first thing entering the room, so should have seen the person that’s cleaning as well - bedsheets felt very humid, not so nice - food was not bad, but I expected even a little more - it could be a personal taste but the Indian tonic water from Ireland used in the bar for GIn&Tonic was terrible, we were 4 people and all of us disliked it a lot, as the bar was already closing and it was our last order, we could not really be vocal about it, staff as very busy, we accepted our faith, however I would not serve that tonic water for most of the gins, it’s just ruining the taste. Especially because of the price of the drinks - my spa massage was very good, the massage of my partner was not so satisfying Overall I enjoyed the stay but the things mentioned should be looked into