Stylish approach to hotel. Very good caring staff. Huge room. I got upgrade to balcony with booking.com as tier 3. Just felt like 4 or 5 star hotel. Restaurant open and food good and room service. Very quiet safe area opposite us embassy. 5 mins walk to train station for train to kompot and kep and islands. 2 dollar tuk tuk. 10 mins walk from giant ibis drop of stop. You can go to other nearby hotels to use there pool. Currently as Xmas us embassy Christmas lights and sings playing at front. Quite nice, but one night it went on until 2am?

The temperature in restaurant and reception I wanted slightly cooler as used to cold uk weather. But its OK.

Great location! Quiet, with a park and riverfront nearby. It makes for a nice getaway in the middle of the city. The staff was fabulous. They went out of their way to help me with booking transportation out of Phnom Penh. The rooms are cozy and the balcony was a nice option.

Hotel catered to the MICE customers. Initially I was abruptly denied entry into the only restaurant for lunch as it was booked for a conference and the whole restaurant was filled. (Turned out there were plenty of empty tables.) There was no coffee shop to work and wait out the lunchtime rush, but they eventually left me in, placing me in a corner table to quietly go about my business. I chose not to order lunch until all had left, so the staff were not catering to my needs, though I did have a cup of coffee. The staff were great, only following their "policy" but it would be nice if paid guests who are on a tight schedule and expect to be able to order lunch at the hotel had someplace to eat when things got busy. I had some flexibility, so in the end, it was fine. For people on a tighter schedule, it would be quite frustrating. I found the staff made up for the predicament I was in.

Nice place, close to everything, with nice people. Will come back.

They were trying to kill me in the room and the room was terrible

Friendly staff. The Breakfast

the price of breakfast

good situation, nice people

Staff attentiveness and helpfulness was great.

It took me a while to find the bathroom light switch. Some services were still to reopen since Covid

overall we like everything

I really liked the beds and pillows as it was very comfy.

Some staff were a bit rude.

My wife's phone was accidentally left on a chair in the lobby, directly in view of the person at the reception counter, for a period of not more than 3 minutes. The lobby was empty, except for the person at reception and a doorman. Miraculously the phone "disappeared" and the person at reception knew nothing and saw nothing. Apparently the reception clerk wasn't authorised to check the security camera footage, it would have to wait until a manager came in at 10:30 pm. After the manager arrived there were more excuses, and it would have to wait for another manager to come in next morning. Next morning the manager informed us that we weren't allowed to see the footage for ourselves, but there was nothing to see anyway. I have been staying in hotels and guesthouses in Cambodia since 2009, and this is the first time anything has been stolen so openly. The reaction of the staff was very unhelpful. It's the first and last time I'll ever stay at this hotel and I will advise all of my friends and business associates to avoid the place, there are far better choices available.

breakfast, bed, location,

staff could be a little more responsive

When we saw the bathroom we realised that the photos of the bathroom were taken with a wide angled lens & was must smaller than we have experienced at other hotels.