Really nice area , lovely staff,very clean shame guests can't keep there noise down in the corridors at night time

impressed by the welcome (ANNA) and the halloween decorations. Entrance , reception and restaurant all very inviting. Room was good, door a little iffy, a few bits of bathroom a little tired but new shower v good and additional heater got very warm I had to turn off. I'd stay again . Anna also found my membership number and sorted all that out for me - brilliant.

Perfectly fine. uSB’s by the bed did not work. Shower a bit dirty

First room we had was fine, clean and seemed reasonable but the shower room wouldn’t drain and essentially flooded the shower room. Spoke to reception who said they were having issues and moved us straight away, no issues and nice about it all. The second room had a bathroom so no flooding issues but desperately needed an upgrade. The carpet had doormat over near the window to cover up a previous leak or stain, the window was clearly broken and had been desperately siliconed to an inch of its life but was still draughty, the wall paper was peeling and in the bathroom the previous toilet roll holder had been ripped off the wall and just exposed plaster and a hole left to view. The food however was lovely and an excellent menu. We had breakfast twice and dinner on our first night. The staff are friendly and very helpful. Just maybe bad luck our room was needing a make over.

It was a clean & tidy hotel. The staff were friendly but could probably do with more staff.

Very mixed experience. Friendly and helpful staff. Bar and restaurant have a good selection and breakfast good value. Condition of bedroom poor. Clearly some effort has been made to refurbish (e.g shower) but much more needed and really showed its age with stains throughout carpet, torn and peeling wallpaper, unrepaired water damage in bathroom and cracked washbasin. Also heating via portable electric radiator. For the price, Holiday Inn really needs to invest in refurbishing the bedrooms to the standard expected of their brand,

The hotel was clean, workers all very friendly , I had breakfast it was very good, the room was clean, but the carpet was stained and that was my only concern. The corridors very light and bright. I enjoyed my stay and would come back.

Excellent customer service, staff all very lovely and welcoming. Excellent facilities and food was also very good. Would definitely stay again