Staff (in particular Giuseppe the concierge, was very helpful with planning tours, reservations, and generally anything we needed!

The property is a beautiful former monastery. Gardens are lush, green and colorful. Hotel has magnificent, sweeping views of the sea with a private beach and beautiful pool. The rooms are spacious but could use some upgrading. The staff was incredible. They were helpful and couldn’t do enough to help you and accommodate your asks. The concierges,Giuseppe and Salvatore were amazing as were the front desk personnel, Michele and Rosella. This hotel had the most incredible, inclusive breakfast. It was insane. The restaurant staff works so hard and is so charismatic and friendly. Our stay in Sorrento was made more special with our staying at this magical hotel property.

Went here with my family of five - it was a bit pricey, but it was worth every penny if it. My family enjoyed every bit of the property - from the gardens, restaurants, ocean views from the terrace, down to the beach - this place was paradise. We would highly recommend staying here it was extremely convenient to get to Sorrento and the Amalfi coast.

Spectacular stay! Absolutely impeccable property, grounds, food, and staff. I would highly recommend and will definitely stay here on my next trip to Sorrento.

Fantastic visit all the way around! What a beautiful resort with attentive staff, stunning views, and a peaceful retreat. Cocumella made us feel 5-star in all respects!

Exquisite gardens and views of the water from the piazza. Lovely restaurant and public rooms; fantastic breakfast. Our room was a standard one, so comfortable, but not a great view.

Best hotel on the coasts and my favorite summer spot wonderful service beautiful gardens , views and rooms and tai chi classes in. The morning dream location

If you’re looking for a classic family-focused Sorrento experience, look no further than the Cocumella. Before we arrived in Sorrento, our excellent concierge, Giuseppe, and his team helped us arrange several services. Upon arrival, friendly staff greeted us and remained attentive throughout our stay. Although there were a couple of issues with our room, the team immediately attended to our needs. From the staff to the food, the views, facilities, location, and history, we were delighted at every turn. Although we stayed for five days, the staffing was consistent and doted on our toddler, making our stay feel effortless. We will be revisiting this lovely hotel in the future.

The pool was wonderful and the attendants helpful.

The staff at Grand Hotel Cocumella are simply the best. We had an amazing time at this resort.

It was absolutely wonderful!!!!! Perfect location!!!! Immaculate, walking distance or shuttle to downtown sorrento very easy.

The property was perfect for our honeymoon. The staff are very accommodating, and the place is really nice and relaxing.

One of the nicest if not the nicest hotel I have ever stayed.Expensive but worth it.

Beautiful hotel and room. A bit out of town but they have a shuttle and we actually enjoyed the walk home a few evenings after a big dinner. Only cons: they confirmed a dinner reservation for us and when we arrived they said the restaurant was closed that evening and the next. It also was cloudy one day and they closed the pool. Breakfast buffet was amazing and fitness room is solid.

Beautiful Hotel. Rooms were spacious and comfortable. Grounds were beautiful with a variety of trees, foliage’and plants. Pool was very large and very clean. Beach area was in the Mediterranean. Unique. The view from the beach upwards to the cliffs was breathtaking. Hotel also offered a free shuttle to Tessio Square. Would definitely return. Jersey Group

The Cocumella is an absolute gem. The staff are truly the heart of this hotel and are what make it so wonderful. We felt at home and in great hands the entire time and truly received the best service from every single staff member. The hotel, the oldest in all of Sorrento has a classic charm as well as very unique features such as an organic garden that is used to make fresh lunch by the pool. Giuseppe, the concierge is fantastic, making the best recommendations for food, excursions and more! I could not be happier with the Cocumella. Truly. The best hotel in Sorrento and the Amalfi coast! Look no further and stay here. Trust me you will not regret it.

The grounds were beautiful and the service was phenomenal!

Great experience staying here. beautiful property and friendly staff

This is a beautiful small hotel on the cliff of the coast, with gorgeous views from the cliff, and a private beach and dock. It is gorgeous, and we had the beach to ourselves most of the time. The kids loved it, and found hundreds of sea glass in the sand. The breakfast was delicious and rooms very comfortable

Friendly staff, close proximity to coast, property and grounds.

Amazing hideaway, perfect for a honeymoon. Really felt like a resort made for us. Private beach and service was fantastic. Everyone made you feel special.

Ultimate romantic amazing fantastic property Great food private beach spa and gardens Not to be missed

Excellent old world hotel .A sea of serenity in busy Sorrento.The hotel has an exceptional swimming pool and location with its own beach .The food and staff are all fantastic.

Excellent staff - extraordinarily helpful consierge Mediocre access to a small beach Beautiful tropical garden

The staff were amazing - we were greeted by Stella upon arrival who then invited us to welcome drinks at their bar that evening. She was helpful before my trip (answering all my emails promptly and addressing my concerns) and even warmer and more wonderful in person. Giuseppe did the same - he gave helpful advice through email before my arrival and was friendly and helpful in person as well. The property was lovely and well maintained. We took many pictures on the hotel grounds. Overall, a wonderful stay!

We had three nights at the Cocumella and would recommend it for its opulent interiors , beautiful gardens and pool and friendly staff.Breakfasts are extensive but dont bother with the hot food , this is Italy !There is a free shuttle service to Sorrento but you can walk in 20 minutes too .My only negative point is the access to the sea , the steps are not well maintained and although there is a lift , when you arrive at sea level it is untidy and the bathing platform looks poor compared to others . It doesnt give a good opinion of the hotel from the sea.

A stunning hotel with incredible staff who are always ready to help! A particular thank you Guiseppe :-)The location is perfect - close to everything and the shuttle is always available to take you into the centre of Sorrento Town - a great place for food and drink! We will definitely be back here!

We loved this hotel. Great service and location. Shuttle to the main square but the best part is the pier and small black beach.

Fantastic staff, brilliant food, and immaculate grounds. We would recommend anyone to stay at Grand Hotel Cocumella if you're in Sorrento. The staff are extremely attentive and made our stay very special.

The hotel is beautiful and set in an old monastery. The welcome from staff was professional but not warm. Upon arrival we were told of a boat trip costing 200 euros pp and a dinner costing 70 euros pp. It is nice to know what's going on but this very much like the hotel trying to get more money from us before we'd even been to our room. The first room we were taken to was more like a studio and didn't have an separate bathroom and fell way below our expectations from a five star hotel. The room was also dusty and not as clean as I expected. After complaining we were then moved to a better, cleaner room. That was after we'd been offered the chance to pay for an upgrade which I thought was quite cheeky. As if we hadn't paid enough for our room which certainly was not cheap! All we wanted was a suitably clean room! There isn't much in Sant'Agnello but the hotel do offer a shuttle service into Sorrento which was handy if you can't face a 25 minute walk into Sorrento. Breakfast is very average and the hotel insist on bringing it you every morning which seems very wasteful as we rarely ate all the pastries etc on offer. i'm not sure why they don't just let you help yourself like most other hotels. They also have the cheek to charge people extra for some fresh fruit along with things such as an omelette and pancakes The pool area is beautiful and very clean. We tended not to use the pool bar as it was very expensive (5 euros for 500ml water, 24 euros for some pizza)

The hotel is beautiful and set in an old monastery. The welcome from staff was professional but not warm. Upon arrival we were told of a boat trip costing 200 euros pp and a dinner costing 70 euros pp. It is nice to know whats going on but this very much like the hotel trying to get more money from us before wed even been to our room. The first room we were taken to was more like a studio and didnt have an separate bathroom and fell way below our expectations from a five star hotel. The room was also dusty and not as clean as I expected. After complaining we were then moved to a better, cleaner room. That was after wed been offered the chance to pay for an upgrade which I thought was quite cheeky. As if we hadnt paid enough for our room which certainly was not cheap! All we wanted was a suitably clean room! There isnt much in SantAgnello but the hotel do offer a shuttle service into Sorrento which was handy if you cant face a 25 minute walk into Sorrento. Breakfast is very average and the hotel insist on bringing it you every morning which seems very wasteful as we rarely ate all the pastries etc on offer. im not sure why they dont just let you help yourself like most other hotels. They also have the cheek to charge people extra for some fresh fruit along with things such as an omelette and pancakesThe pool area is beautiful and very clean. We tended not to use the pool bar as it was very expensive (5 euros for 500ml water, 24 euros for some pizza)