We really only needed a place to stay for the night. We had attended a concert not too far away. The hotel is under renovation and has it's shsre of issues. I'm not going to get into the details, but , when they finish work in there, it may be better. It served its purpose for our needs and location. Staff was minimum and overwhelmed when we checked in. Hopefully, they will get the help they need.

I did not receive the room that I reserved. Totally unacceptable. Couldn't stay the second night. Was not informed of renovations.

Clean, and staff very friendly. Property was under construction, hallways dirty, beautiful pool. Our room was clean!

Property was supposedly renovated but was not good quality and not done like they said it was before we booked. When we checked in we was not guaranteed hot water and no discount or credit would be given if we didn't.

This hotel is terrible. Do not stay here. Everything is dirty. Literally everything! Ceilings dirty/stained and peeling. All the walls in our room had cracked paint and dirty. Do not walk on the carpet without shoes. We checked out the next day and found another option.

Clean

No clean

Amazing staff however, for the price we paid, the rooms are small, old furnitures, pull out couch where my son slept was very uncomfortable due to an old thin mattress, stained ceiling tiles due to old leaks but rooms were clean, good amenities and breakfast.

Pool time was a blast ♥︎

There’s a permanent smell in the property. La mold smell and bothered me the entire time. Our entire football team swam while at the hotel, on the way home, almost all of our kids that actually got into the water complained of feeling sick. Shortly after, the hotel called to inform us that there had been several others with the same complaint and that it may have been a cause of the pool but never explained exactly what was wrong with the pool. On the flip side, our rooms were clean and scentless. Something about the hallways isn’t right. Because of the unknown cause of illness, we wouldn’t stay again but the experience wasn’t terrible. The complimentary breakfast was really good :)

Under construction, but even the remodeled rooms were not that great. Definitely should not have paid what we did for the room. The front desk girl was amazing though.

Great experience!

Staff was the best. Beyond friendly and so helpful!

I was furious that we had 2 hours before checkout and stepped out of the room,leaving some of our things in the room and in full view for anyone who would u lock the door, but the maids came in, our things were gone and when asked, they both said no when I told them we had a gift and baby things sitting right there. They kept saying no.

Not the hotel’s fault. The situation where there was a disruption of sleep a couple of times in the middle of the night, due to an employee and later police searching for parent of a child, was unfortunate to make our stay unpleasant and not able to get much sleep.

Road construction noise

It was good for what we were there for. Breakfast was good.

Quiet under construction. Didn’t like the $50 charge for incidentals???

Under renovation. We had a new room so it was nice. Hallway was old carpet but in the process of being done.

First night there was no internet, we stayed for 4 nights and the last 2 days there was no hot water, the rooms were newly renovated, the new cabinet was not installed properly and fell on me.

Hreat stay

It’s under construction so it’s out of staff’s control. The staff is very friendly and accommodating

They were in the middle of remodeling so they did their best! Linens were clean and the room was clean. Staff was amazing and so friendly! Tv only had 5 channels that was disappointing.

It was fine.

They gave away my room. I called ahead a day before to notify them I was a late arrival. I came at 12:30 AM. They said they had no rooms, wouldn't look me up on the computer, and treated me rudely through it all after I had a three hour drive. I have never been treated that way, and no hotel that I have stayed at business says...sorry, go away after midnight.

They didn't have rooms ready at check-in time. Numerous people were waiting in the lobby while they had to send the cleaning people to prep more rooms. They were very unapologetic about the situation.

I reserved on the website and when I arrived I was told they didn’t have any rooms available but house keeping was working on cleaning rooms. I asked if additional l an accommodation could be made in which the rep asked if I could sit in the lobby so she could check in other guest behind me. After waiting with my children we left to go stay at a different hotel.

The room phone didn’t work. The thermostat in the room wasn’t working properly. Hotel was under construction.

Tv didn’t work, shower was cold, shower door was hard to open and close

No trash can in the room and the room would’ve been nice had it had a microwave. Other than that, great!

States here will Traveling w my 6yo.. First off it did not disclose that it was under renovations so it was a hot mess. People painting, stuff everywhere. In addition I believe my daughter and I were targeted, hotel front desk gave a random man a key to our room and he was trying to get in while we were changing from swimming, luckily my family members happened to be there to intervene. When I went to ask front desk about it nobody could give me a legit explanation and said that I was not in their system but I had reservations and paid with my Amex card and had key cards. On top of that individuals were fight and playing on our hotel phones in middle of the night waking us up. I did not feel safe and left ASAP! Should have called the police but instead booby trapped my door and just left with my daughter immediately the next morning. Upon which staff still couldn't give me an answer or refund but instead was told the manager would call me the next day. Horrible scary experience as a single mom traveling with a child. I will be following up with Managers ASAP and calling corporate.

The experience was good