Initially we were given a handicap accessible room with a bathtub. The room was not cleaned the shower was dirty with hair on the wall and the tub stopped up. AC was weak and it was hot in the room. Management was good about it and gave us a shower accessible room much better cleanliness, AC was blowing cold very good. We picked this place because it was close to Cargill Park 7 mins closer than the Motel 6 we normally go to.

Bed linen was filthy very small room booked smoking king and had no ashtray and the room had spiders 😡 could not sleep worrying about spiders and bugs

I liked the quietness, staff members were nice

Shower barely worked and had to let it run to get rid of the brown water.

Air conditioners did not work.

Cheap

Overall property was poorly maintained

The room look old and kinda small. The staff was friendly though.

We were given a room with unmade beds and littered with beer cans. We were then given a new room, but the shower did not work and the bathtub did not have a plug. We were also not stocked with toilet paper.

Everything was good

N/A

I love this hotel every time I come to work in the area I stay here. I’ll make a hour drive to work if theirs room here.

Guy at the front desk was not friendly at all after driving for 8 hours..just said 3 sentences.. What do you need.. On the same card.. And our Room number.. That was all he said.. Then the room..Omg! Half used shampoo in the little bottle.. Cigarette box and ashes in the drawer.. Moldy shower curtains.. Cigarette burn holes on the bedspread Door lock useless..broken One key Given..uggg! Was to tied to argue or find somewhere else!!!

Booked my room online with confirmation an when I got there they told me they had none available & now I’m waiting on my refund

The person that check us in when we got there acted like we were bothered them when asking to be switched from one room to another because the one they put us in the toilet was full of feces and toilet paper and the water didn't work the second room had mold on the ceiling fan and the bargthe fan cover is just taped up with duct tape when

We arrived at hotel at 9pm. Front lobby was closed, so had to use the night window, located in the laundry room. It took at least 30 minutes to get someone to come to the window. Another guest was there needing to get his key card corrected. We rang the buzzer several times before the clerk finaly came to the window. He was very rude and never spoke except to ask what we wanted. The room was rather disappointing, pair of dirty socks left in the floor, microwave filthy, half the lights in room didn't work, paint coming off walls and ceiling. We stayed there last year and the room we stayed in was ok. Sorry to say, but I won't stay there again.

When we got into the room, I was almost sick to my stomach because of the condition of the room. The floor was so dirty that when my husband took a shower his feet were black. We should of left and got our money back and whet to another hotel. DON'T STAY HERE!!!!!

No where to hang clothes

Absolutely horrible hotel. Even at 5 pm no clean rooms and didn't know if there would be. Place looked very run down and needs to be removed from your website.

Nasty dirty walls stinks I wouldn’t allow my dog to stay

Dirty room.... really outdated bathroom door was split and a didn't close.no battery for the TV control.bugs everywhere dead and alive.bedding was dirty

Went to check in, but an irate customer was arguing with the employee for 45 minutes. Went down the road to get snacks while that was happening and a drug dealer was trying to sell to the gas station attendant. Got back and the reception employee told me my room type was not available because it wasn't cleaned, so he gave me a lesser room than I paid for. I got to the room and there was trash in the trash can, a bad smell, and the Air Conditioner filter was removed, caked with dust and sitting on top of the unit. I decided that getting bed bugs or something was not worth getting to lay down even though it was midnight. I went back to the reception desk and there was bo one there. I rang the bell, knocked on the security window, and could not call because their phones were off. I left the key at the desk and found a hotel that was farther from the airport, but not disgusting. DO NOT STAY HERE.

We never got waited on, rang bell several times, knocked on desk and door, waited around and tried getting someone for about 20 minutes to no avsil so we left and went somewhere else. Need to know how to get a refund? Very unhappy!!

We arrived at 9:30 pm. The lobby was already closed. I had to go to a dark area where the night window was. There was no remote in the room. I went back to the window and the agent dug in a drawer and came up with an old remote that looked like a dog chewed on it.

I've stayed in dive motels while working for the railroad for 39 years. This motel is the worst ever! RUN!

It was terrible the room was no nasty and I asked for non smoking and we got a smoking room toilet was so gross and my kids got bitten by bed bugs worst hotel I have ever stayed in!

never again

Absolutely terrible. Nasty rooms, rude terrible staff. Sketchy as it comes on and around property

Ms. LaKeshia and her staff are incredible.

I payed $80 for 1 king room wasn’t worth it at all. The bed was hard shower curtain dirty no clean rags. The guy at front desk was accommodating at all. The air conditioner barely blew it was very hot I will not be booking here again.

For being a nonsmoking room - it stunk like weed and cigarettes. There was old rotting food left in the fridge. Ash, from a cigarette on the floor. Door was hard to close and secure. I will never be back to this establishment.

The room was not clean to say the least. The refrigerator wasnt clean, the floor throughout appeared to not be cleaned for awhile i kept shoes on the entire time. The bathroom door had a kick hole in it and would not close, the room needed doors and their hinges replaced. The property is not worth the rate they ask. Made the mistake of going here due to last minute stop, should have just kept going or slept in my vehicle.