A good location, clean hotel. Arrived in Lima early in the morning but room was not available until after 2PM. I did not receive any special benefits for being a Hotels.com recognized member.

Rooms need maintenance..

Excellent

Beautiful property but curiously indifferent service. The only hotel I stayed at Peru that didn't offer potable water.

Hotel located in a great location and bed very comfortable. Pool is small and cold though. Breakfast was great, the only thing is that the WiFi was very slow. Many food options around.

Recomended

Price. Centrally located in Miraflores. The beds are comfortable. CONS: staff lacks customer service skills. I was told one night outside food orders will be delivered to the room by the hotel personnel due to security concerns (very much appreciated ) the next morning the rules have changed. The hallways are very dark and dated and the room are lacking amenities (lotion, tissue, hair caps, soap bar) enough of blaming these issues to COVID! Front staff is very unfriendly. No room service.

Todo excelente y limpió

The Hotel is absolutely clean, and quiet. Is also in a very good location so that you can walk everywhere. Breakfast was 7/10 Service 10/10

The sheets from the bed I slept were stinky! Looks like they have not rented that room for a while .

Very nice

Hotel has a great location. Buffet was just ok. One suggestion add drinking water bottle in the room

The hotel is well located but sadly the service is slow, reception staff were not really welcoming. It felt like they were doing me a favor and they're not really resourceful. Breakfast was ok but not exactly great for the price I paid. Careful cuz they charge 10% service fee.

Property is close to everything. The rooms need to have a bigger TV.

Love this hotel. Awesome room for the price. Service was great too. Food delicious

The location was good. The staff was pleasant. The concierge was helpful though we had to wait for him to return to his desk for quite awhile.

Great location; some ongoing renovations and construction made the stay noisy

Great location. Breakfast was awesome. Staff were very friendly.

Very friendly staff. Buffett was excellent and nice selection . I had a very nice massage. I had a problem with my television one day but it was fixed very quickly . I will be back in February 2020 and will book again at del so oro . I was very happy with my stay here .

Difficulty with check in and staff not helpful. 80% fee for early check in as well. Beautiful rooftop pool in the pics is small deserted and cold. Great neighborhood

Nice place for business stay. Will come back again.

They over charge for everything, the breakfast very simple... Nothing really outstanding, they don’t have a real bar... The staff is very complicated, they want to charge for the plastic keys 5USD.

Everything was nice. Clean rooms nice staff, overall good.

The staff was so attentive from the moment of check in all the way through! Room is clean and updated.

they were doing construction above our room, very loud. they did not check the mini bar everyday, but tried to charge us as if we took things out everyday.

Great Location, had a newer room, suspect they are slowly renovating the building. Wasnt the best for a couple (asked for a king bed but got a twin room). Probably a better business hotel. Pool is very small and south facing, so not the warmest.

Major Construction being done, lots of noise. Expedia does not inform the customer that there will be lots of noise. They only show pretty pictures of the hotel. At check in the clerk took my passport, my credit card, my information and then he hands me a piece of paper telling me there is major construction all during the day and that it will be noisey. This is after he had done everything for check in including giving me the key to the room. I told him I did not think that was right, there should be info in the listing before the customer makes a reservation and shows up at the hotel letting them know about the major work and the noise. This is a business hotel, I was there to work and meet with clients. Super unprofessional not to disclose this information to the client before they make a reservation. Also, I had other problems. I left an order for breakfast outside of my room as directed by the hotel and in the morning, no coffee, no breakfast and the hanger was still on the door. I finally got my breakfast after 5 phone calls and waiting for over an hour after it was supposed to be delivered. I left the hotel and moved to another one for the remaining 2 weeks that I will be here in Miraflores. I wont be coming back.

They advertised our room as having a kitchenette but there were no cooking facilities. Just a microwave and refrigerator. I think they need to at least add a coffee maker.

Friendly staff, very clean room, good location, walking distance to the beach.

Felt like I was in a prison. Had a guest and they were watching us on camera while we were spending money having drinks by the pool. Crazy. Then demanded they register. They sent security to the pool. Won’t stay here ever again.

Was in town visiting the in laws and felt like we were being watched the entire time. No one answers the phone when you call but bring a nephew to the room and they are calling asking for identification for a 15 year old. We switched to the aloft for our last night mich nicer cleaner and newer.

The staff watched you like hawks. However, the hotel was located well and was clean.