Easygoing

Friendly Staff, relatively cheap breakfast but room temperature difficult to adjust

Super clean room, cleaners are doing good job.

Staff was really welcoming, they all were pleasant and had a great attitude.

Everything was great

There is no notice during the reservation process that their parking is limited and you must reserve it in advance. We arrived with a car and were turned away for parking, creating a big hassle, if you know Seville at all. Terrible communication. Nice hotel.

The hotel has a very good location, near to restaurants and historic places. I didn't like that the A/C or in this case heater situation, it was centralized. I do not like to use the heater unless it is absolutely necessary. The room temperature was set to 24 degrees Celsius and that is too hot for me. Had to sleep with the window open, but my room was above the restaurant which was very noise since 6 am, when they were preparing for breakfast. My room, 128, was very small compare to other double rooms, even the bed was smaller than others.

:)

very satisfied , good attention , the rooms are good .

Hotel is stunning, small room for 3 people, shocking the price increase due to a football match.

Nice hotel al little far from center

Amazing vallue for the price, rooms were cool modern clean. Beds are huge and very comfy. Staff also very friendly. Vending machine sells alcohol which is great

Buffet was excellent. Hotel was new and easy to navigate

Very uncomfortable beds and pillows, the room we were in was extremely noisy: next to the elevator at the ground floor. People would walk , dragging their suitcases the whole night long , talking loudly and waking us up every hour! Terrible experience !

Overall, a nice hotel, well located in a very good area. Decent breakfast, friendly staff, elegant rooms, comfortable beds at a very competitive price. However, the sound proofing is terrible and the worst I have ever experienced in a hotel. I was first put in a room next to reception, in front of the elevator. I could hear conversations at reception and the constant ballet of people with their wheeled travel bag. 30 min after checkin, I asked if there was another room available with no success. Tried again an hour later and bingo, there was another room available on the 1st floor. Sound issue was better though the walls of this room were paper thin. I could hear one neighbour showering and coughing. The other neighbours chatted one night until 2 am at a low level but could still hear them. It’s really a shame that they did not put any money in minimum sound proofing. I would probably never stay again just because of the sound issue. I wish I could give a good review but the noise was a real issue

Amazing hotel in a good location. Highly recommended

Hotel room was very small but modern and comfortable. French windows looking out onto the street were an added bonus Good location around 10 minutes walk into the city, some nice bars and cafes at the end of the street (about 5 minutes walk). Area was quiet at night Staff friendly. I’d class this as a decent 3 star hotel

Room size was very small

Over all hotel was nice my flight was early morning and I booked taxi through hotel and driver charge me more than doubled what the meter was showing

The hotel was very clean, fresh look about it. Room was of a good standard however on this occasion the air conditioning wasn`t working properly and our room temperature was stuck on 29 degrees! We did ask if it could be sorted out but got told twice that the engineer was going to come tomorrow.

Attractive decor and design, comfortable and nicely appointed room, friendly and helpful reception staff. Good choice of food at breakfast.

Excellente service and Excellent Hotel very near of everything you need to see in Sevilla

Pay extra for parking ( should be included considering the terrible parking conditions in Seville). There are 12” of space to walk by between end of bed, wall & TV mounted on wall (terrible), the sink was plugged during our two day stay (reported). The rest was excellent, clean, good breakfast ( Pay) & great A/C. Staff could be friendlier but it’s been the same throughout Spain. It’s like they are tired of dealing with tourists.

The location and the presentation of the hotel was great

Ok I was initially offered a room right by reception where you could hear pretty much the conversations and noise of the reception and lobby area. This was having been re assured by reception that it was “super quiet,” so think I was being fobbed off. I was offered another room which I was warned would be noisy too in the morning as it over looked the breakfast area but it was an improvement on the room by reception. During my stay I noticed a few conversations going on with staff about changing rooms. Was ok for what I paid at a special rate as it was booked well in advance but I would have been disappointed if I had paid the rate that cropped on google when I was checking the location. They could do with having instructions on how to use the air con control , took a while to work out. Location ok if you don’t mind a bit of walk to get a feel for the city.

The staff were friendly and helpful and the hotel was comfortable and easy to get around from.

Nice breakfast, generally friendly staff - a bit of a walk from the major old town attractions. Very difficult to access by car.

Very nice hotel, 15 minutes walk from the center. Very professional personnel (we had the impression that the air conditioning was not working very well when we arrived in a very hot day, and they immediately moved us to a new room). Very good breakfast. Wifi working well.

Lovely hotel, stylish and comfortable. My only gripe is the fact that reception staff did not open the gate to the car park despite my mentioning I was blocking the street.p! One button press on a remote control solved this but that was after two taxis, a van and two private cars shouted at me for obstructing the street. Room was noisy in the morning because breakfast is served in a courtyard below the window.

I arrived into the hotel and they told me that my room was out of service. So they sent me to another 5 stars hotel 500m far from the hotel. The new room was really good but at the end of the day if I have to evaluate the overall service i cannot be happy to be got out.

I was given single room while I booked a double room. Hotel stated that they were fully booked and could not offer double room. Rude staff at checkin. Rooms are very hot and AC wasn’t working.

The room was clean and well prepared when I arrived. The breakfast was very good.