The room was good. The shower had a handrail, which was great.

The room was well accommodated and clean and comfortable. The staff during check in and checkout were very friendly. Whether purchasing items at the snack bar or making change they were friendly. Esparanza in the breakfast area was very friendly and her service was wonderful. She even came in on Thanksgiving day to do breakfast for the guests. She always wore a smile. I will come back to the hotel because the staff were very good.

The hotel and room was comfortable and clean. The staff were very friendly and accommodating. I had also booked a room for my daughter and her family for one night. They then wanted to stay two more. I couldn't extend their stay on the app so I booked two more. The young woman at the counter, I wish I had gotten her name, was able to recheck them in the next morning so they didn't have to change rooms. Esparenza came in on Thanksgiving morning to do breakfast. She was very friendly every morning and did such a wonderful job.

The shuttle service was a very nice feature. Was able to go eat and also take in the downtown area .

It was good

Fine.

I always look at the reviews before deciding where to stay. The reviews for this hotel were amazing. However I would say the reviews are wrong. The hotel is an older hotel. We booked a suite with a living area and two queen beds. The living room sofa had stains. The beds were very hard. When you lay in bed you will fall to the side near the left because the bed has been worn to that side. The first night the bedroom ac did not work well. There are thermostats in the living room and bedroom however when you use the bedroom thermostat it did not work and you need to go to the actual window unit to adjust. The first night shower was horrible. The water would not drain so you are standing in high water as you try to shower. Another warning for those with a family the bathroom is very small. The sink are is split and open to the bedroom area. You don’t see this in the pictures. The tub and toilet area are a joke. When you open the door it actually hits the toilet. I did speak to the front desk the next day and they did take care of the tub and ac however there was little they could do about the old mattress and small design or the stained sofa. We wanted to move to a different hotel however it was a busy weekend and couldn’t find another one. I usually love Hampton however this one very disappointed. For the money I paid I would have expected more. I hope this helps some of you who are looking for a fair value for your family.

It was a nice stay, but you all could use more entertainment options; the BASIC CABLE thing is a THING OF THE PAST!