The property needs to be a urgent upgrade, is a very convenient location

Very kind hotel

The location is perfect. The staff is amazing. The room is great.

Staff cery helpful

Really well located, specially for lgbt We got a smaller room than the one we booked and we had to ask to move to the right one and they moved us on the third day. Also, they set the ac on 22 and told us they could not put lower than that so it was not comfortable enough to sleep Also the bed was really hard

Close to the main road restaurants and shopping. Strange that you leave the key at the front desk when you leave.

The location is very convenient for walking, eating and shopping. The staff is very friendly and helps you with whatever you need. It would be very nice to have a minibar in the room. I will be back.

Overall a decent budget hotel. Cleanliness could be improved in terms of bedding. The rooms can be very cramped. However the plus side is that the location is very convenient as it is in downtown Madrid. The staff is also very friendly and helpfull and speak good English.

The Hotel is in a great location. The staff was always on hand and the room was charming.

GREAT LOCATION AND ACCESS TO MAYOR ATRACTIONS

Helpful staff. Fun area.

Bed was hard, and no ac in may. Other than that all good.

Nicely located. The place is old and hasn't been kept up. The room is as small as they come. The bathroom is miniscule. I'm a small person and still had problems moving arould in that space. This is not the first time I've stayed at a 3* hotel . I would say this is by far the least attractive and comfortable I've experienced.

Great staff, amazing location!

Was very nice and so much appreciated in all

Very helpful staff and a lovely little hotel

The people at the reception were not so welcoming, the hostal is expensive for what they offer, but the location is key to move around Madrid, the elevator holds 3 people only and takes forever, so if you are in the 4th floor be patient

Very nice

Great value and nice accommodations Would recommend and stay again

Ideal for one night city stop. Close to Metro and within easy walking distance of nearby food outlets and attractions. Helpful and friendly reception staff. Rather small bed for a double, but is that the norm in Spain?

It was so near city centre

Perfectly fine hotel for a short break. Small rooms but clean, safe is available. Bathroom well appointed for price. Location is good, Gran via is is a minutes walk away, and other attractions are walkable should you so desire. The downside is that the local area is lively at all times including early in the morning.

Great location, a bit old fashioned....

The hotel was in a great area for walking to the museums. It was not great in that it is very loud at night. A lot of late night parties on the street on the weekend. The hotel staff were very helpful. We felt safe walking everywhere and using public transport. The bed needs to be replaced

The location was really good. It was convenient to walk to all famous tourist attractions, and it was also great to go shopping. Considering the location, I think it's great value for money. However, the condition of the room was somewhat disappointing. I reserved a double bed, but was given a room with three single beds. I requested a change, but was told there were no rooms available. Also, there is no refrigerator or microwave, so it is difficult to eat a simple meal. And every time I went out, I had to leave my keys at reception. It was convenient that the reception was open 24 hours a day, but it was inconvenient to have to stop by the reception every time I went out.

We had a great time

Very pleasant stay, great location,friendly staff

THE ROOM WAS VERY CLEAN AND THE LOCATION ITS A MUST NEAR GRAN VIA AND THE IN THE GEART OF CHUECA TOWN. THE ROOM KEY YOU HAVE TO LEFT IT IN THE COUNTER EVERY TIME YOU GOU OUT AND BACK WAS A LITTLE WEIRD. THE ROOM I BOOKED WAS NOT THE SAME AS SHOWN IN THE APP.

Room acceptable, but please time to replace the old towels!! If we could call them towels. Put an small frigo could be great

The staff were very helpful and kind and very professional. The only negative thing , the bed weren't that comfortable.

Good location and good staff, but properties are a little dated. Shower is very weak, I wanted very hot shower.

Not a delightful spatial experience