The hotel is as you would expect - basic, but clean. The staff were super friendly and helpful. The breakfast is plentiful and the pastries in particular were very good. Only negatives: (1) the AC in my room needed a service. The fan was incredibly noisy on the high setting, so I turned it to low. Which meant there was no white noise to drown out loud neighbours, some of whom only arrived around 3 AM (2) the room was very clean, save for the crushed corpses of several mosquitoes (and the blood of their victims) adorning the walls and headboards above the beds. I would stay here again.

no lift

Unfortunately on arrival I was told that the booking I had made on Hotels.com wasn’t valid as the system wasn’t recognising that the hotel was full. However, Patricia the manager couldn’t have been more helpful and manger to find me a hotel room very close by. She was fantastic.

Clean but little far from downtown.

This is a pleasant place to stay with generous breakfast buffet. However the AC in our room was VERY weak. When I first reported it, I was told it simply couldn’t keep up with the unusually hot weather. But the weather then settled into regular summer heat. Still unpleasantly warm in the room. Not stifling but not refreshing. We HATE cold AC, by the way. We just wanted it to feel fresh. I reported it again, the next day, but it was always cooler outside at night than in our room. The only bed covering was a duvet, no sheet. So we removed the duvet from its cover and used the lightweight cover for sleeping. Disappointed. Returned yesterday to our non-air conditioned home in Carcès and its ceiling fans. Much more comfortable inside temperatures at night despite higher daytime temperatures than Arles.

The hotel building looks old, but the room was agreeably clean. In general, it was OK. The location was not very convenient to go to the city centre. Actually, it was very inconvenient to go to the city or the station because there were not many taxis and uber service was not available.

This is a very pleasant, well-run hotel, lovely rooms, parking in front of the room, good location. Recommended!

tres bon