Great location, clean and friendly staff

Super clean hotel.

A really lovely, friendly hotel in an excellent location near the centre of the town.

Well located, near all the activities in Puno and at the same time quiet to sleep. Excellent beds and linen

Well located, near restaurants and shops. Good staff attitude and kindness Excellent beds

I love this modern, well decorated hotel, very close to the main square and to the pedestrian Jiron Kima, with pkenty of restaurants, cafes, pharmacies, ice cream shps etc. Staff was very professional and friendly, willing to make our stay the best experience. They booked for us the transport to Juliaca airport and carried our suit cases to the minibus. The only limitation is that the hotel street and the adjacent Jiron Lima were pedestrian only. That was not a real inconvenience since tours'operators sent someone to pick us from the hotel and 2 or 3 blocks where the bus or minivan was stationed. And we left for Juliaca airport, the hotel staff carried our suit cases to the minivan that would take us to the airport. Great breakfast buffet, with fruit, scramble eggs, different options to make a sandwich. Granola, yogurts, natural juices. oatmeal etc etc plus coffee, and different teas and infusions. I strongly recommend this hotel that provides excelent service for a budget friendly rate. I found then via Expedia, like all the rest oh hotels in this 3 week trip.

Excellent staff in the front desk. Very kind and helpful

Excellent staff in the front desk. Very kind and helpful

Great location. Friendly and helpful staff.

Tierra Viva Puno Plaza is a really nice hotel. Centrally located. The staff are so helpful and welcoming. They gave us options about how to get to the port as well as good dining options. Also, they called our room when our taxi arrived. The room was clean, safe and quiet.

Great Hotel in Puno, perfect Location. Very clean, heater in room, hot water, great big comfy bed. Very friendly staff. Good breakfeast. I will recomend this hotel to my family and friends. Book here without hesitation.

The staff is soooo nice. Very convinient. The room was perfect. Close to everything ! Would highly recommand. They kept our luggage the day of the check out. We decided to chose Tierra Viva in Cusco cause of our great experience in Puno. Thank you so much.

Stayed here for one night, and it was excellent! The front desk staff were helpful and friendly. The room was very comfortable, and the breakfast was great!

Stay was lovely, breakfast was good. A bit loud but still comfy. Good area.

The staff is excellent!!!

Nice hotel just off the main square. Be prepared that taxi can not park outside. Lovely room hot water clean quiet chocolates and good breakfast. 2 night stay to go to lake titicaca would recommend.

We liked this property for their location - close to main square, good dining options and walkable to many things. Staff and service was excellent. Breakfast spread was decent and staff would go above and beyond. Extremely helpful. I would give them 5 stars.

The room was spacious. It was also quiet. Staff were very personable and helpful. Breakfast was also varied and tasty,

Top hotel in centre of Puno. A little difficult to access due to pedestrian area but close to all the activities- restaurants and shops. Staff were excellent - very attentive

Wonderful staff very friendly!

It has a very good location, staff pretty nice.

Tierra Viva Puno Plaza Plaza is an outstanding hotel that I highly recommend. The hotel staff is welcoming and helpful. The room was very comfortable (the bed has nice linens, the bathrooms are well supplied, large tv, and windows that open). When I returned to my room in the evening the bed was turned down (chocolate on the pillow). and the heater was turned on to warm up the room). At check-in, you will be provided a breakfast menu (you are given ample choices). You pick the time you would like to be served in the dining area. The breakfast was well-prepared and delicious. You will enjoy your stay Tierra Viva Puno Plaza.

Hot water not always available, phone didn't work. Service great.

Really nice! The staff was super friendly and they help us to do a tour and get a taxi to a city an hour away. Great breakfast!

Staff was kind and attentive. They stored our luggage while we spent an overnight on Lake Titicaca and when we returned it was in our room waiting for us. Great water pressure in the shower. Excellent location near the main square and street.

Loved my room. The staff was very helpful and accommodating.

We had a wonderful stay at this hotel. Very nice and clean rooms. We stayed there when there was demonstrations and curfews due to political instability in the country. Our trip to MP was cancelled and we needed extra nights. We had already scheduled night after the original MP tour but the hotel allowed us to advance the nights and use these when we got back from our cancelled trip. Pamela in the reception was extremely helpful and we felt very safe the entire time

The hotel was great! The location was perfect and very easy to walk around Puno. It was my friend’s birthday when we stayed there and they brought him a cake to celebrate without us even asking, it was a very thoughtful touch. The only issue with the place was the parking. The parking lot entrance is narrow and the street is too, so it’s very difficult to get into the lot and I ended up scraping my rental car’s side all along the gate. There were lots of open parking spots but they forced me to park in a very narrow spot up front wedged between a car and a leaning post, which then scraped up the other side of the car. The damage to my rental car was $500 because the parking lot is so poorly designed and maintained. Hotel itself was wonderful though.

Good Value, Clean Property, Quality Bed and Bathroom. Good Breakfast and friendly and attentive bilingual staff.

Amazing hotel. As I've travelled around I have found fault with most hotels but not this one. It is in a good location, probably less than a minute from plaza de armas, one of the main squares. It is close to restaurants and shops but still quiet at night, which is great. It is very clean, lovely white towels and plenty of them. A good selection of toiletries and 2 toilet roll holders!! A proper, powerfulhair dryer not the ones in the bathroom. Blackout blinds. Portable radiator. Pen and paper. Chocolates on arrival . Full length mirror. Breakfast was excellent with a wide variety including fruit, cereal, yoghurt,eggs bread etc. Staff were always friendly and helpful and one cold night when I came back I found that they had kindly turned down my bed left a chocolate and put the heater on so thoughtful and much appreciated.

Clean

Excellent hotel! Excellent location! Excellent breakfast buffet! Excellent & friendly staff! Perfect hotel!