Awesome taste of Japanese hospitality and culture

Amazing hotel, warm staff, a great way to enrich yourself with Japanese customs. Had the breakfast each morning. It was fresh, presented beautifully & a fun treat. Kyoto is so lovely, this hotel was perfect walking distance to many shops & restaurants. Highly recommend.

Very traditional ryokan. Futons and low tables. If you are there for a couple of nights its fine. Not much storage space if you need to unpack. Staff are lovely and friendly and helpful. Proper old style japan experience

Great service and location!

While it may feel like a long walk from the train station, the location is a good jumping off point for getting to the many sites around Kyoto and the rooms and service are great. Definitely recommend for anyone looking for a more traditional experience.

A lovely stay at this hotel. A bit small for us but we understand that is standard in Japan. Setvice is excellent . Staff is very friendly . Excellent stay. Good experience!

Great room, great service. Wonderful food. Near to everything central.

The location is simply great. The staff incredibly nice. It was like being at home in the center of Kyoto.

Good location. The hotel staff is very friendly, the service is more "personalized" feels rather than the chain hotel style. Make sure you pick the rate include breakfast and dinner; the food is good and is so much cheaper if you eat similar food at the near restaurant. I am not sure the water at hot shared bath on the basement floor is coming from onsen or not, but it does help to release some stress from a day of walking. Overall, I am happy with the stay; my recommendation is to order breakfast and dinner if you are staying, you will get more value out from it.

The staff were so kind and welcoming. This is set up as a traditional ryokan so you will remove your shoes inside the front door of your room and sleep on a futon on the tatami mat floor. With that said it was comfortable enough that even with a bad back and hips I slept pretty well. The location is fantastic a couple blocks from Nishiki market and walking distance to Gion and its surrounding areas. My husband used the onsen and said it was great. We didn't book a dinner as we had too much on our schedule, but if our elaborate delicious breakfast was any indication of their skills I bet it would be a fantastic experience. I would stay more than one night the next time

Superb hospitality, excellent location near Nishiki market and Gion. Nice room with tatami mats and great bath!

enjoy an excellent service and very nice breakfast.

We came with two young children (9Y and 6Y). It is very near the 錦市場 (にしき いちば Nikishi Market). Though the ryokan is a bit "old", the room is spacious and very clean and the tatami is very comfortable. The spa is often great. The breakfast in the room is also awesome. The staff is very friendly. Highly recommend trying the kimono/yukata, esp for kids! kids look lovely in yukata!! We would definitely come here again if we visits Kyoto again.

Breakfast is excellent, all the staffs are very nice and professional, the location is very convenient. The experience of Japanese culture is memorable.

Warm and friendly staff with solid English. Very attentive. Wonderful traditional breakfast and dinner.

This is a small hotel run by a friendly staff. The room we had was spacious, clean, nicely designed and decorated. It is a combination of western beds and traditional Japanese sitting area with a private bath and toilet. Its is quiet and close enough to catch various subway trains. The staff are very helpful and friendly. I will stay here again if I ever visit Kyoto again.

Great service, nice staff. Dinner at room is a great experience

Great location, quiet and convenient. Be sure to get the Japanese breakfast—a once in a lifetime experience. Our boys (12 and 14) enjoyed the hotel and its amenities as much as I did. The one piece of furniture we missed was a couch—which was fine as we did want to get the authentic Japanese experience. Front desk was very helpful with restaurant recommendations and reservations. Even though one of us is vegetarian, their breakfasts and restaurant choices were still solid. Highly recommended.

The staff are incredibly polite. Clean & comfort to stay ...will definitely go back again

I would recommend that before booking this hotel you know exactly what you are getting. It is an authentic, traditional Japanese hotel - with full tatami mat floors, futon beds and low, minimalist furniture. If you are expecting a western-style hotel, do not book here. It is very clean and the staff are excellent, but you may wake up with a very stiff back.

Such an amazing place. The caretaker is very cute ! She even put our pig doll under the bed sheet for us ! Food and onsen are all perfect ! Definitely will come again !!!

This was a great experience in a traditional setting. The staff were lovely, great service and amazing facilities. The public baths were spotless and relaxing and the breakfast option was amazingly presented and tasted great. We all loved it.

From the moment we checked in to the moment we departed never had such a wonderful experience! Food was excellent. Brief matcha tea upon arrival from out of the rain. Onsen was amazing, dinner was fab! I would recommend

Great stay and great breakfast in our room! The staff were very nice and made our stay enjoyable. The room was wonderful, and the Japanese style breakfast served in our room was a highlight of our stay. We would recommend this hotel to anyone staying in Kyoto.

Amazing Japanese style inn. Great service and amenities. Only negatives were spotty wifi and firm floor futon bedding (still passable though, just used to a softer bed). Also not too close to train station (closest is a 12 minute walk), but only 2 blocks from Nishiki food market. In room breakfast was fantastic and convenient.

Food is not as good as one would expect from a ryokan. That is very disappointing.

Very good property with excellent service

We first stayed at the Matsui Honkan in 2008, and enjoyed it so much that we made sure to come back on our trip to Kyoto this year. The service is courteous and quick, the food _wonderful_, and the hot baths very comfortable. The staff knew that it was our anniversary, and gave us a gift when we arrived. Well definitely go back again.

We first stayed at the Matsui Honkan in 2008, and enjoyed it so much that we made sure to come back on our trip to Kyoto this year. The service is courteous and quick, the food _wonderful_, and the hot baths very comfortable. The staff knew that it was our anniversary, and gave us a gift when we arrived. We'll definitely go back again.

Excellent location and room size ! A very satisfying stay ~

Stayed in the hotel for 2 nights with my sister and her family. It was a very wonderful experience, hotel staff are extremely welcoming and service is superb. 8 of us had our breakfast and dinner at the hotel. Food is good and service great! Location of hotel is good too! Highly recommend this hotel to anyone visiting Takayama.

Fantastic welcome with drinks from very attentitive and friendly English speaking staff. The room was huge and very clean, a very pleasant experience for our first stay at a traditional Ryokan and we would highly recommend to any travellers to Kyoto. Don't miss the breakfast in your room, it's beautifully presented and explained. The location is also perfect and close to the shops. Only let down is Japan's late check-in, but this is normal everywhere, so expect to leave your bags, see some sights and then check-in later with your bags already in the room. An unforgettable lifetime memory to treasure :)