The room was not clean and it’s smell a lot like marijuana. The bathrooms did not have the essentials. The towels were not brought in until the third day housekeeping did not go into clean the rooms,No Toiletries.

Over all the stay was great. But the floors were dirty and the beds were hard as a rock with only a thin sheet.

We were relocated to this hotel due to a last minute reservation issue with the previous hotel. The first room we had was very dirty and even after they attempted to clean it, we were moved to another room. The second room smelled of cigarettes even after the maintenance tried spraying a deodorizing spray. We were moved to a third room which was carpeted and had quite the mold/mildew smell. The fourth room was finally ok but it took a couple of days of moving our family around to get an appropriate room. The restrooms near the pool were often dirty and had an odor. The staff was very nice and helped get us to the final room. They were understanding of our frustration of moving and did give us a credit back due to the inconvenience. The stress of moving around and the time it took to do so definitely ate into our vacation which was frustrating. We went on vacation to relax and ended up being very stressed out initially.

Great place honestly you get what you paid for there was stains on the floor under the couch seemed to be like a big coffee stain the pans were not the best would be nice if they replaced them everything utensils and pots and pans that’s used to cook should be replaced

Everything was very handy! Cleanliness was fair. Parking garage was difficult but overall we liked it. Lots of activities too for children and adults!

It was nice

To be in an executive suite, I was highly disappointed you can tell the room had not been clean. The microwave had dust on it and you can write your name. Had to call Maintenance a couple of times about the TVs in life. Had to go downstairs to get towels.

Long wait to check in and we had to keep having our key cards reset. Air Conditioner quit second night. We was brought a box fan and dehumidifier. Maintenance did fix it the next morning. Rooms wasn't very clean.but this place had a nice lawn area and plenty of pools plus arcade.

We go to Myrtle Beach every year. I was hoping this would be the perfect place with all the amenities. We arrived and was given room 1002. The room was awful! The shower was full of hair and dirt. the sofa bed was old and had an odor. The microwave was dirty with food and coffee pot was not clean. There were bugs and black mold on the ceiling. The beds were uncomfortable. The security lock was broken. From the start we felt the vacation was ruined. We were coughing and feeling itchy. Other rooms were not available with the balcony view we had wanted. We had to shower in the spa for two days. This is something you don't need on vacation. More stress than needed. I feel we should have gotten more money back. I will never go again. I have pictures.

The one way parking garage was the only issue that I had with my stay. I felt like it wasn’t well constructed for emergencies . Only one fan can pass through at a time and one way in and one way out . That caused a delay with us trying to leave out the property .

Old and dated, the parking situation wasn’t ideal, they charged per day. Pictures online were much better then the actual rooms. Location was great, the beachfront was great.

Nice place. It was a little older but had been kept well. Staff was friendly and there was plenty of activities to keep someone busy. The bad, the parking was aweful. There is an additional $10 per day parking fee. Most trucks have to park on the first floor. Parking is extremely tight and when there no more spots then there is no where to park. The security guard told me to park down the road at beach access and walk back with groceries, but make sure to get back down there before 9am or it would charge me also.

Nice place for family vacation

Loved everything about our stay! We will definitely stay again.

Absolutely loved the property. I had a 2 bedroom suite and it was absolutely perfect but I did have to sweep the floors because there was sand everywhere. But other than that I had a great time in and around the resort.

Great place even though the bathrooms need to be updated. Very friendly staff, they stored our luggage while we waited for checkin time.

It was not the room posted on Expedia, bait and switch... It was dated and the pullout was useless. The 5th person would have been better sleeping on the floor

This is a dated building that needs updating. The room smelled musty, the carpet and beds always felt wet. We purchased febreeze to help with the smell but it did nothing. We had 2 small tvs with 1 having a dvd/vcr combo which means this place has not been updated for a long time. No handicap accessibility to the beach. We had to carry our beach stuff down the stairs. You need to be very cautious in the parking garage as when approaching the turns only 1 car will fit and there is a severe blind spot. We almost got into an accident a few times as people left to go have dinner. We were there for a couples week and this place is not recommended for this. This is more of a young family place. 3 small pools.

Had a great stay.

Loved that there was easy access to the beach and several pools. Front desk staff was so friendly and hospitable.

The only think I didn't like it was cleaning the floor was disgusting

Dirty floor in room, bed sheets were not clean, dirty towels still hanging on back of door. Parking garage was not big enough to accomodate 2 vehicles passsing going up to next level of coming down. The property it self was clean and very convientant for beach and pool activities. Staff were friendly and respectful.

Was a great stay for the weekend, water pressure in the shower is not good, floors do sweat so walking bare feet on the floor will always be a mix of sand and damp feet. But overall was a very nice stay for us

When arrival they wanted to charge extra even tho I had booked through Expedia I did not sign paperwork also the sleeper sofa was extremely dirty it had vomit and some red stains not sure what it was the towels seemed dirty also I’m glad I had brought my own. I went immediately downstairs to report that and no one was available to change the sheets or clean. Don’t even get me started on the parking it was super low my suv barely fit they hit my door left a dent even tho I parked a little far it was def a bad experience for my first time there and I couldn’t even speak to a manager because there wasn’t one. I will never go back to this resort and if you go make sure you check that everything is clean.

Need property update

Parking problematic. Room constantly sandy and not allowing room service or access to brooms / vacuums to clean yourself. No dishwasher or laundry. What is good is access to the beach and clean area on bridge to wash off also bar grill is great.

I didnt like the room but they switched us to a better room.i did like the property and the convenience to the beach

We stayed for 3 days and it was amazing. Great vibes all around.

We were there from Sunday to Tuesday. It was a super quick last min get away for us. The resort itself was very nice. Was within walking distance to alot that we did and it was nice being so close to the ocean and not having very far to walk to get to it. Lots of cats on the property? Food bowls for the cats were out near the cornhole boards? But the cats were friendly at least. Not alot of staff so I cant really comment on customer service. Our room wasn't ready till sometime after 5pm maybe 5:30ish..so we did have to kill some time until it was ready and no one ever called us to let us know it was ready?We just showed up after our dinner and they said it was ready. 👍 And the 1st day we were there, the lazy river was roped off and closed and there was no one at the bar area near the pool to take our drink order or buy appetizers. So we were a little dissapointed by not getting to use any of that the 1st day we were there. But I'm guessing maybe they just didnt have enough staff that sunday? The next day everything was open and functioning properly. We enjoyed it overall. Pools were a little packed at times...not enough seating around the pool sometimes. But overall. It was a good trip and we would probably stay here again. 👍

My room wasn’t clean, dust everywhere, floor was wet , sofa was dirty even with a big stain, ceiling had a lot black dust or stains I’m not even sure what was that , I like the location of the hotel, pools were great , amenities and view were great , my main issue was my room the rest was good

Not so good...A/C never really got cold enough and I truly believe there was mold in the room.

Great property