excellant breakest

Great location, very safe neighborhood. Rooms are not soundproofed and need updating. Breakfast had limited food options.

Great location, amazing food , nice services

This was a great hotel to stay in. Staff was super helpful, the breakfast had a lot of options to choose and the hotel is near to malls, restaurants and nice places in El Poblado

Good service

The hotel staff were very good

One of the best places to stay in Medellín

Very good hotel very good staff but there was a lot of issue with the wifi

Great place. Good room , great breakfast.

I stayed here for 2 weeks. Checkin at 1am, front woman was friendly and I got regular king bed suite on 5th floor facing the main street. The room was spacious but my particular room was very old like old wood-like floors and old bathroom, compared to other rooms (I saw other rooms which was more newer/renovated). Bathroom is small for king bed room, not sure if other bigger suites have bigger bathrooms. The shower water pressure is strong and toilet is fine. King bed was acceptable but not as comfortable for 2 week stay. The window is very large and lots of light and makes room even bigger and view is ok. TV is older model so you cannot cast your Netflix. Tv channels are plenty of channels all in spanish except only 1 english speaking channel CNN. There is a work desk and desk chair. I am remote worker so I was able to work on laptop. I wish there was desk lamp for my laptop. The best part of the room was the kitchen, great oven (it was like a very large size toaster oven), microwave, small refrigerator and stovetop. There is a kitchen sink and a laundry sink where you handwash clothes. The free breakfast buffet, food is good. 2 issues I encounter which were bad luck situation: 1) WiFi was good when it worked (one day WiFi didn’t work so I had to go to their other hotel to work). 2) One night 8pm-6am they had to cut electricity to work on the lines so I was not ok with that so they were able to get me a room at their other hotel Novelty Suites for one night for free.

PROS - excellent location in the best area of Medellin, have stayed multiple times and never an issue. Everyone is very attentive, especially Santiago in the breakfast buffet! CONS - need better quality doors in the rooms to block out hallway noise.

Great

Excellent hotel to stay with the family

There was no electricity from 8pm until around 4 am.

The only issue I had with the Hotel, was that on Friday night they left a letter in the room indicating that electrical maintenance was going to be done Saturday 8 pm to Sunday 6 am. I asked "So are the air condioners on the generators?" They said no, so then what are you going to do about the customers? We were then transferred to another Hotel, which was better and in a better location (Novelty, el poblado)

The staff can be more polite and pleasant. The gym should have newer equipment as currently it is not usable. There should be a filtered water dispenser similar to other hotels in this price range.

The location of the hotel is excellent; you have malls, restaurants, and bars at walking distance. The room was clean, the breakfast tasty and the service was good.

The staff was beyond our expectations. Luisa, the manager and all the members were amazing with us. The location is perfect. The breakfast variety is more than enough. Santiago the server, was so kind all the time.

Manager as well as all the staff are friendly , attentive and caring .

Just a wonderful property.. has everything you could ever need with the best location you could ask for. Two major shopping malls within a 10 minute walk. I almost do not want to leave a review so that this stays under the radar... that's how wonderful this place is.

Kind of dated hotel, good if you are traveling with a large group. Far from nightlife options at El Poblado, but rather located in a quiet cul-de-sac. Service was helpful, as I had problems with the TV, and they solved it. Breakfast, although basic, was enough for an early start.

service and personnel is wonderful

Good stay overall. The toilet seat doesn't stay up the whole time and keeps falling in some of the rooms. The air conditioner also isn't fully functional in all of the rooms and is weak in some rooms.

Very good with friendly staff

Excellent hotel with kitchenette. The room was great, though we usually stay on the other side of the building, the street side was fine. The front desk staff and doorman are all great. The restaurant is also very good.

Staff are always friendly…

I loved the hotel, clean, the employees were very attentive to the guests and super friendly, delicious breakfast. Near to Santa Fe mall ,provenza and Poblado.

The property is in a great location to stores and resturants. The hotel staff was excellent, everyone from the nice ladies who cleaned the rooms, the front desk clerks, security all had smiles on their faces. Staff who are pleasant and smiles are happy employees.

Leblon is home away from home.

Nice hotel in a great location - The breakfast was perfect.

Property location is very convenient, staff was very helpful and we received a good service will highly recommend!

Staff & service are excellent