I wish the staff explained the bundle options at check in it would've saved us a lot of money on the game wand and arcade area

It was everything I expected.

Love this great wolf lots of things 2 do

Would recommend! Great family trip

Our kids were never bored. There is so much for them to do! We had a great experience!

Awesome place ☺️

I came here several times. Everything here I like except this year they start charging parking per day.

Great stay

The stay was ok my only complain i guess is no matter how clean the room is you can still smell the nasty humid smell and the water in all the pools is super merky it look dirty. But non the less my kids had a blast. And the fact that everything is so expensive.

I was unable to check in using the kiosk as it could not identify me by email or phone number. I then had to wait in line for help with checking in. After getting a room we attempted to go to the restaurant but we did not receive any service besides getting our drinks after 20 minutes. The restaurant was not busy at all at this time. The waitress was not doing anything besides standing behind the bar and ignored my eye contact. The rooms were not what I expected. The hot water in the shower made a loud noise when turned on. The light flickered off and on. The light in the area by the couch was not working at all. The main lamp wasn't even plugged into the wall. The water park staff was friendly. The Dunkin donuts messed up the order twice food and drinks. Though not a hotel issue but a parent issue is the loud noises of kids running in the hallway well after 11:00 pm. The doors were constantly being opened and closed which were very loud due to the type of door they are. Based on the cost of lodging, dining, and entertainment I would have expected better.

The rooms need to be renovated. They also have a mildewy order. The lobby bathrooms smelled great but the rooms were tired, old and had an odor. I had to kill a bug when settling in the room. I was not impressed although they had great amenities for kids. The wifi was great. I had a hard time wirh check in because they said our room was cleaned but we had to wait until a supervisor looked at it and released it. I know check in was after 4 but we took a red eye flight from Cali and we were all exhausted and just wanted to lay down. I was willing to pay extra if they let us in eatlier. We waited 4 hours for them to clear our room even after a rush was put on it. We slept in the lobby but my mom was out of it and delirious so i had to wheel her in the room when they let us check in. She couldn't even walk. I wish they would have been more accomodating for us.

Main problem is the water park closes at 8. Everything costs $$$$

The property was nice. Rooms were clean. Staff is friendly. However, we had an issue with billing. We paid for our room through Expedia, but the hotel charged us again when we checked out for out entire room and stay even after telling them we had paid. A few hours after we checked out they billed our credit card that was all file.

This hotel makes it very easy to have fun with the family. I will stay here again.

They nickel & dime the bleep out of you

What I liked was the pool area besides for the water fountain that you drink from, it looked so nasty with brown spots on it and the welcoming desk area which was helpful and the helpful Willow through text messages. What I didn't like was in no particular order, the one older male cleaning janitor who kept cussing left and right and complaining about having children is a wonderful tax credit while cussing about it to another janitor. My room had a water leak from the room above us leaking into ours, I have a photo of this one. The bathroom door for our room did not close correctly so it left a wide gap because it's on a roller and you could pretty much see the person if you really wanted to do that, which made my family pretty uncomfortable, one person just used the public bathroom the entire time. My next complaint is about our door to our room, it did not close correctly, so you had to put your body weight into it if you wanted the door to latch properly. My last complaint is about the Ben and Jerry's on location, I went to this area that wasn't busy at the time and ordered a milkshake which pretty much was just ice cream liquefied as water and no it wasn't hot inside of the hotel to make it melt the instant she handed it to me. I would not stay at this hotel again but I would use the pool area again, perhaps, unless I could locate another hotel with a pool area.

Very good time - as a couple in their 40's with fun as target mission. Mission ACCOMPLISHED. Thank you for a job well done.

Great service very friendly staff

Kids had a ball. Great family spot.

Good place but way over priced

Good overall

All of the working staff was wonderful. Great job everyone.

This is my 2nd time here! Love it . Will be back . Also the cleaning people are very honest . I left some money behind in my room after I checked out and they turned it into lost and found for me . Oh how I appreciated that !!will recommend to family and friends

I liked it

The rooms were so clean

Great place I would definitely go again

Overall Amazing Experience for my family and I. Went there for our sons 9th Birthday and was well worth it!

Friendly staff and kids can’t wait to go back

This is a nice place to stay if you have young children. If you don’t, you might want to look elsewhere.

Well stay was good until Tuesday when I got home. Last week I ended up with salmonella and was in hospital for one day and almost died cause of my the infection causing my blood pressure to decrease. I probably won't come there again with my family

It’s a great place good for families with small children but to expensive

Alot of things to do friendly people.