Was disappointed with the entertainment Christmas Eve would have been better with DJ disco

The hotel its self was nice and clean, the receptionist that checked us I. Was very rude I wouldn’t stay here again

Stayed in a 1 bedroom apartment. Was quiet and comfortable overlooking the pool. Daily cleaning was hit and miss, some seemed to do the bare minimum ie make bed, empty trash and a quick wipe with the mop. Reception were uninterested in the guests. Keycard for gate stopped working before check out. Advised reception staff but basically ignored us. No asking if we had a pleasant stay. Or wishing us a safe journey home. Just took the key. Goodbye!

Friendly staff and good transport links.

How this hotel is not a 4* is beyond me ... very well run hotel - the good experience started with a warm and friendly check-in - thank you Carlos ....

Good hotel and friendly staff. The only downside is it's at the top of a long steep hill, no good for elderly or infirm persons.

Amazing trip

Just back from a weeks stay in THB Flora. Would highly recommend. Lovely modern clean rooms. staff were all lovely and friendly. food was good. Plenty to keep the kids (6 & 8) entertained. Nice bar on site with nightly entertainment.

An ok spot - Rooms are spacious bright and airy. It’s a nice spot but had down sides - my room was facing the main road and sound proofing is very poor and one can hear all the traffic through the night.

Good stay

Good hotel for a stay in Puerto Del Carmen. Room was light and airy, clean and welcoming. Cleaned daily. All inclusive food was satisfactory, drinks likewise. Small games room in hotel. Convenient to have a souvenir shop and food/drink shop in the hotel. Plenty of alternative dining options within walking distance. Old town 5 minute walk. Main strip 10/15 minute walk. Taxis are cheap enough and hotel were super good in arranging them for us everyday. The hotel is on a hill, expect incline walks if you plan on walking. Main pool is nice enough, there is a second pool also. I can’t really comment on evening entertainment we went out every night of stay. Day time entertainment is your typical water polo, aqua aerobics and water polo. It is a nice enough hotel. You get what you pay for. Expect 3 stars.

Stayed as a couple and booked a last minute get away. Choose the Flora because it seemed to have all we were after. Its cheap and cheerful but does need to be picked up on a few things. We stayed over the road and our apartment, room 312, was very dark and dingy. there isn't really a terrace and they are all one level so def no balcony's. People walk by you all day and you take a chance with leaving any washing out on the rack they provide. The lack of cups, bowls etc is a bit of a pain and room cleaning is a bit hit and miss. some days you get all the towels and some days you don't! The floor is left soaking so beware when walking straight in because it is very slippery. Also I don't know the reason for this but every day the beds were made with wet pillowcases. I had to dry ours with the hairdryer before going to bed. Other than that it was absolutely fine and served its purpose. The pools are lovely and they were quite warm when we were there (June) although the sides could've done with a scrub. The one across the road is the quiet one but both were nice. Its not part of the hotel but I would highly recommend Highlander.too bar just down the road for family games nights.

A very good hotel in very good condition, room was exactly as advertised, roomy and pleasantly decorated - had a balcony overlooking the pool with the sea in the distance. Some noise at night from the bar but not an issue for us. Cleaner was very good, changing towels most days.

Lovely hotel our 3rd visit and will be returning again ..we booked a suite room x

Lovely place staff all very nice two bedroom apartment was brilliant are child loved the splash pad and pool food was ok Only thing it’s up a big hill but taxis are very cheap about €3.50 from the casino in the new town also there is a supermarket shop in the hotel aswell I would say again

General condition of the apartment was poor. Badly in need of renovations. Not worth the money paid. Photographs on the website flatter to decieve.

Always stay here when visiting Lanzarote. It’s at top of hill overlooking old town. Clean and comfortable and been away from hustle and bustle of main strip quiet.

Great location with easy access to shopping and restaurants.

Stayed here with my boyfriend for my 21st birthday, was booked in Black Friday and amazing value for money. Really wasn’t expecting much but was pleasantly surprised and really can’t complain. I had emailed prior requesting if possible to have a sea view room as it was for my birthday and would have paid more for that option( it was with junior suite). They gave us such an amazing room, the view of the sunset and sea was unreal alongside a bottle of wine brought to the room on my birthday was a lovely touch. We went for all inclusive, which I would really recommend as drinks were fairly expensive, a couple rounds each and 1 meal had already paid off the all inclusive. Also, half board doesn’t even include water, a couple we met were on half board and constantly having to try and sort water as they are really strict on keeping watch who is using the machines. The food is fairly oily however very very nice. There was also different themes and meats every night. For 5 days it was great. There is a bit of a walk to the beach, but in December it wasn’t too hot, so was a pretty manageable walk back up, however we are both fairly active and avoided the steepest bit. Overall after reading some reviews I was really surprised, was an absolute bargain and would definitely recommend!

First Room was awful, smelly damp and no air con. Paid to upgrade to a larger room however air con still did not work for the 3 days we stayed

Nice quite resort with lots to and a fantastic splash park

Overall I loved my stay at the THB Flora. The rooms were very spacious and had everything I needed. Shower was amazing. The 2 swimming pools were great, personally I preferred the larger pool as it was quieter and more chilled out. The main pool by restaurant could get very busy. The free towels to use was a welcome bonus. The breakfast was outstanding and plenty of choice whatever your taste is. The snack bar was good and very reasonable. The grounds and facilities are well maintained. All the staff from cleaners, to bar staff to reception were very friendly and helpful. The only downsides to my stay was the view from my room 236 (big tree, play area, road) although this couldn't be helped as hotel was fully booked and I didn't book until a few days before but the rooms with sea and pool view balcony looked amazing. Another issue was with the room cleanliness, on entering room on first day found a few long hairs in the shower and around toilet area, also there was a lot of fluff and dust coming out of the fan in bathroom. But overall the room was cleaned every day and fresh towels placed. And the only other downside was the location on top of a steep hill which made the walk back a bit of a struggle. But overall a great hotel for the price I paid and would definitley stay again if I could guarantee a pool/sea view room.

Cannot fault the place it was lovely will deffo be staying again!

A lovely hotel with friendly stuff that always make you feel welcome and are very helpful. Perfect for a family or just adults will definitely be going back

First family holiday for us and it did not disappoint. Location was great and resort had lovely facilities. We took our 6 and 3 year old who had a great time in the pools and kids club. The animation team provided great entertainment for the kids and it was great having the option to put our 6yr old in the club. We ended up doing all inclusive on arrival and was very much worth the extra cost. It was also more cost effective adding all Inclusive on arrival rather than through expedia. Great food and drink selection throughout they day. Reception, Restaurant and cleaning staff were all very friendly and super helpful. Genuinely don’t have a bad word to say. Great holiday and will happy stay here again.

Such a lovely hotel. Great for families. So clean. Lovely atmosphere by day and night and lovely location

We had an amazing experience with the THB Flora , and couldn’t fault any of the service. The rooms were spotless and cleaned every day. The staff were friendly and very helpful throughout our visit

Lovely hotel, brilliant for families.

Nice modern clean hotel, helpful staff and great food in the restaurant, highly recommended.

Was a nice place to stay.staff were very friendly and helpful.

Overall a nice stay and the bar staff was lovely. My bag was sadly stolen from my apartment. When I raised this as a concern yesterday, I was met with an unhelpful and dismissive response. No official complaints procedure and I was directed to report it to the police. My bag was full of clothes, cosmetics and personal belongings and it’s very upsetting for this to happen while on holidays.

I am just back from an 8 day solo trip to the flora hotel .. overall it was a fantastic experience. The room was spacious and comfortable. My sheets were changed regular and towels daily . Staff were so friendly especially the housekeeping staff .. a supermarket on site was ideal .. pool was freezing but I spent a lot of my days on the beach which was a short stroll away .. overall I would definitely book this hotel again