The staff was amazing especially the staff on reception very helpful

Everything was absolutely perfect and beautiful! I am really satisfied, I enjoyed these 12 days there! Thank you for the good hospitality! Best regards for the restaurant Jose, Miguel, Leo, Paula, you made my days! Also the front desk, sorry I don't know the names but really you are all super nice and thank you all! Location - couldn't be better! Clean ,modern rooms. And what else to say just see you again !

Nice hotel, good location, quite small room so was a bit cosy. But nice for what i needed. Comfy bed and good shower.

It is conveniently located in the north of Mallorca at Can picafort. The staff at reception and the pool bar were pleasant. I went in for the all inclusive package and I think it was definitely a mistake. Lunch on a daily basis was a let down with a limited menu, so I decided to skip it on the last two daya at the hotel. The selection of cut fruits and cakes at dessert with exactly the same for every lunch and dinner meal. That was exhausting. The drinks package was good and had nice variety. While I was there there was no evening entertainment at all. For the first 3 daya the room that I was allotted had very patch Wifi and the staircase close to it was closed, I requested to move and they did move me to a btter room for the next few day where I had better coverage of wifi. Would I go back, given everything, probably not!

The hotel is announced as a 4 star hotel that is in reality no more than 3 star hotel being well re-designed. The personal is really friendly and is doing a good job. However, they are not educated for working in a 4 star hotel. There is a swimming pool guard at the pool. The hotel is surrounded by many restaurants and the beach is just 5 min walking distance. There is all commodities around.

All people of the staff were awesome. At the reception, at the restaurant, at the bar. Especially Ana, José, Marlon, Juanillo, Yolanda, Madi, Laura... But generally everyone in this Hotel is very nice and kind. The room and mostly everywhere was really beautiful and clean.

We had a really great time there, the buffet is excellent and the hotel staff are lovely and supportive if you have any issue.

Just come home from a week of b b at the Gran Playa. The hotel is perfectly situated 2 mins from the beachfront and the multitude of restaurants and eateries strewn along the promenade as far as you can walk. So many options for drinks and dining. Open all day long and well into the evening. The rooms are basic but have all you require for your stay. Cleaned everyday and bed made. Everything was functioning in the room. ie a/c, fridge, lights, TV. Bed was memory foam and comfortable. Our room had an accompanying balcony which was perfect for drying clothes and towels overnight ready for the next day. Breakfast was from 8-1030 and had an abundance of fresh foods to gorge on whatever your taste. The pool large enough to swim lengths and was surrounded by sunbeds that mostly caught the sun at some or all of the day. Timings of the use of the pool was our only gripe. It was only open from 10-7pm due to having to have a lifeguard on duty at these times. However guests seemed to be permitted to lounge on or baggsie a sunbed before 10am. Early risers will be rewarded!! (beware of towelgate). We used the gym facilities (I know right??!!) once. Sauna Steam and hot tub all worked well. Every member of staff seemed very friendly to us and very helpful. A special mention must go out to Ana on reception. She was amazing and went above and beyond for all our queries and requirements from information gathering to booking excursions, etc. So friendly....WE LOVE ANA!!! Don't hesitate to book!