Great place to stay on both ends of our Inca Trail hiking. The location was a few blocks off the main square so only a short walk to restaurants and sites. Room was clean with comfortable beds. Bathroom recently remolded. Space heater for warmth. Staff was friendly, helpful and knowledgeable. Included breakfast, which you could have in room or dining room. Stored our luggage while we hiked the trail. Allowed us late check out on last day at no charge. Quiet, not many guests now.

Great location, just a few minutes from city center. But it was tranquil and cozy. Staff were friendly and helpful.

The staff were lovely, the location is really nice. A short walk from the main square, which means it's a bit quieter. Some good restaurants nearby, and breakfast was lovely as well. I would return!

We enjoyed our stay

I enjoyed my stay completely attention to detail and most friendly staff

The hotel is super nice and the location is perfect because it is a few blocks away from Plaza de Armas yet far from the crowd. The interior design is nice and the staff is very attentive. The breakfast is also a big plus.

The staff were very friendly and the place was very clean. To our surprise, 2 bottled water were provided to us. We had to leave early for an early flight, the staff was so nice that they packed a box breakfast for us!

Super service and extremely pleasant personal. The hotel is located close to the city center and is walking distance to all main areas, drop-off sites and restaurants. We will definitely stay here again if we come back one day

The staff here are so helpful, great service! The hotel doesn’t locate in the center of all the tourist places, which makes it quiet. But it’s only 10-min walk to those places.

A wonderful stay. Nice employees. Nice hot water in the sink & shower. Comfortable bed. Breakfast is nice & plenty. Turn left out of the hotel & walk straight into the Plaza De Armes(the main center) & very safe area.

the staff was awesome, they were always available to help you. They provide us with great recommendations for food and tours. they helped us to get safe taxis to train to Machu Picchu and the airport and the right price for them. Feel very safe and i will come back here. Location is perfect, 2 blocks from town square.

The staff is great and helpful. The bathrooms had a sulfur smell. It would air out, but always strong when you first arrived back to the room each day. The breakfast was awesome and the bed turn down service was super cute.

It is a nice comfortable little place not far from all the amenities of Cusco. I had a lot of trouble with the altitude, and I appreciate the extra help the night desk gave me to deal with the sickness.

The staff were very friendly and the fruit and juices at breakfast were delicious.

Intermittent low pressure in the shower but later ok

Great customer service, they held our bags while we went on our 4 day hike on the Inca Trail, and where very prompt with every request. Great location to the main plaza and restaurants.

Maravilloso!!! excelente atención de todo su personal para sus huéspedes .

The rooms were small and cramped. The water had a terrible smell when you turned on the shower. Breakfast was average. The location was excellent, close to city center and the staff was very friendly and helpful.

Perfect location, comfortably away from downtown crowds, quiet, comfortable.

The hotel is excellent. Location, acommodations, breakfast and staff. It was all amazing!!!

Great hotel and service, i would definetly recomend to friends.

It was cold at night in Cusco but not in our hotel room. It has a heater. It is comfortable.

A very comfortable hotel in Cusco close to the main square.

Well located just 2 blocks away from Plaza de armas. Clean, friendly staff, breakfast included and delicious. I totally recommend this hotel

I stayed in several hotels in Cusco/Aguas Calientes on this trip. Tierra Viva Cusco Saphi was by far the best. We stayed in some beautiful hotels but nothing seemed to work properly but this was not the case at Tierra Viva Cusco Saphi. Hot water, lots of towels, soap, razors and extremely friendly and helpful staff. The staff carried our luggage to our rooms. If we had any requests the staff responded to them immediately. The wifi never seemed to work at any of the hotels that we stayed at. We did have to ask them to fix the wifi but they fixed it immediately and it worked for the rest of the stay. They even gave us 2 rolls of toilet paper which is a huge plus in Peru!

Excellent hotel with incredible staff that is always willing to accommodate every request. Staff went above and beyond expectatations. Location is two blocks from the main plaza.

Stayed here for 4 nights with a break in between when we went to Machu Picchu overnight. The hotel is in a good location near to main square. The rooms we had, were clean and well maintained. I accidentally left the room safe door open one day with all my credit cards, passport a book reader on full display. It was untouched on our return and the room had been cleaned. Staff were friendly, helpful and just nice people. Breakfast good with cereal, fruit, eggs, sausages, jams, breads, cakes and best of all American type bacon. Free transfer to airport included. All good would stay again.

We stayed here for four nights, the first room had a terrible smell,and we were moved. Apparently it was from a painting job. The staff were helpful and organised taxis for us.

Staff friendly and helpful Quite close to everything

Lovely small hotel just a short walk from Plaza de Armas. Close to police station so feel very safe.

We booked this room based on price and rating from TripAdvisor. We had a 10PM check in and a 5AM check out so we did not want to stay at an expensive place. When we arrived we had bell service, we had taxi arrangements, we had a front desk clerk that helped us with using the computers and available printers to print our boarding passes so we did not need to leave for the airport quite as early. They had water and breakfast ready for us and arranged a cab for 5AM. They had the same amenities as the $700 a night hotel, in a smaller, less formal environment. It was great for the price. Be aware the location looks a little sketchy, but it is great.

Tierra Viva Cusco Saphi is just a short walk from main plaza. My husband and I walked it several times a day, just about a five minute walk. We stayed here 2 nights before going to Machu Picchu. We then stayed at their other location in Cusco (closer to the Plaza) when we returned, our bags were moved to the other hotel and waiting in our room when we returned two days later! Very helpful staff, our luggage was lost and they called the airport/plane company for us several times until it was delivered. The breakfast was great, lots of breads, fruits, meats, cheeses, eggs, sausage, juices, tamales. Lots of choices and the bread was all amazing! We had a standard room with a king bed, the bed was very comfortable, the room was quiet, and the shower and bathroom were very nice. The free pick-up from the airport was nice too!