The Good: the receptionist (who was probably the owner) was friendly, responsive and helpful we were able to check out slightly late. The beds were comfortable with ample clean linens and towels. The shower had good pressure/temperature. The Bad: the toilet and sink were not very clean, I had to give i them a clean before using as I couldn’t find the receptionist by the time I noticed it. Also there wears a large trail of ants in the bedroom.

Sadly when we landed in Bergamo, check in was at 5pm at berg hotel but they email us an hour or so before to say that they have had a problem at the hotel and our booking has been moved to another nearby hotel. In fact the problem was that they over booked (told by the new hotel). So we paid for a 4 star hotel to be put into a 3 star hotel. Very basic hotel, however, the man who does the night shifts was so friendly and kind to us and said he will take care of us and not to worry. This hotel was called art and hotel (about 14 mins from Bergamo hotel). So basically no don’t book this hotel because the day you land you will be told lies! They took money from us, overbooked then moved us of course being in a foreign country you can’t say much we needed a bed for the night! So so upset and disappointed, extremely unprofessional and greedy for money.

Very nice place and clean and quiet Excellent location

Good value for the money and close to the airport with free parking. The rooms have very thin doors so when there is noice outside you hear it and also the planes passing by outside. During the night it gets quiet though so not a big issue.

The owners of hotel is making noise. The reception is very near to the rooms .they dont stop talking.also the flight noose is another problem

Nice hotel close to airport and places to eat nearbyhowever we stayed in room 1 which smelled heavily of stale smoke. People also smoked outside the room window outside reception. This is why I have given a 2 for cleanliness albeit the room was clean. All our clothes smelled of smoke when we left.

We stayed in Bergmo because we had an early morning flight after a vacation in Toscany. The hotel was located 5 min from the airport(by taxi appr. 20 euro). The neighborhood is otherwise super boring and 4 km away from the nice part of Bergamo. Unfortunately a smoker had stayed in the room before us and the room smelled a lot. The staff was friendly and helpful.

We needed a one night stay after our evening flight to Bergamo. This hotel was very handy and easy to find. It is set in a nice quiet area. Very stylish and incredibly clean. The owner was very welcoming and pleasant. Highly recommend it !