Great property. Restaurant downstairs was amazing. Staff all very friendly!

Michael and the entire team are amazing! What a truly unique experience. Great history & food. Highly recommend.

This is a fantastic place to stay with an incredible restaurant and staff

Extraordinary boutique hotel. Treated like royalty. Epitome of luxury!

Decor of the rooms, suits, amazing food and incredibly nice and helpful staff

Great staff, really helpful and considerate. Great location, such an historic part of Krackow. Great apartment, really quirky but if anyone works out how to use to light switches let us know!

Little gem, highly recommend, expensive, but worth every penny

Anastasia and Andzej went out of their way to accommodate us even getting my wife her favourite bread for breakfast. Very awesome staff and place really top notch

It was in an excellent location. Beautifully done and our greeting upon arrival was lovely and the staff were great when we saw them. There was quite a bit of dust on some of the ornaments and lamps around the room (but there is a lot around) so the dust was there but the bathroom and facilities and beds/bedding etc were all really really clean so we didn't worry. Beautiful - truly stunning location. Would def recommend and stay here again. Only small thing was that the staff weren't always clear who was on duty for the rooms - so I found it easier to email the manager, who was very quick in his reply and helpful when I asked anything so it wasn't a problem at all to not speak to someone directly for me but may be so for other people - as this is a series of 'apartments' it's not quite like a hotel so expected too which meant it wasn't an issue for us.

Wonderful rooms. Quiet, spacious and well appointed. Well located with easy access to the beautiful city, restaurants and sites.

Our stay in the Royal Apartment was outstanding. Huge rooms with 17th century architectural details, antiques and very comfortable furnishings. Many amenities you ordinarily would expect to pay for are included. Very attentive, friendly, and accommodating staff. Delicious included breakfast - eggs made to order along with traditional Polish offerings. We also enjoyed a great dinner at the ground floor restaurant. The hotel is steps away from the castle, and an easy walk to Market Square. We can’t wait to go back!

A much smaller hotel than expected, but it was a positive surprise! Friendly staff. The food was great, both breakfast and dinner. The location was great for us who wanted to be near attractions/museums etc. One minus is that the jacuzzi was closed because of rain prior to our visit. They did not open even though we had beautiful summer weather. Also there was a distinct smell outside our door that came from the kitchen downstairs. Over all a very good stay!!

We had a great stay with very thoughtful service. We had suite 1 on the first floor. Amazing mix of ancient decor with modern amenities. Great bed and very cozy living room. Food in the Michelin rated restaurant was excellent. Very personal service, especially from Stanislaus. Perfect location for walking the beautiful and ancient city of Krakow. Breakfast is served for hotel guests only from 9am so plan tours accordingly. They will thoughtfully accommodate you with take away sandwiches, drinks and fruit if your tour plans conflict with the breakfast time. We’ll be back...best place to stay in Krakow !!

Beautiful apartments and setting, right near castle, food was excellent. Breakfast was a bit hap-hazard each day depending on the waitress, didn't know what was available for breakfast, one day you would receive a breakfast menu another you didn't. Each day we asked for a decaffeinated coffee and each day we were told they didn't have it, but they did. Weren't told about WiFi code. No where to store luggage after checking out, it was left in the main hallway.

The Room stank of the kitchen. The AC was bringing the kitchen smells into the apartment. I felt sick with the smell and had to move hotels. The inconvenience completely ruined my trip. Also, the long delays and non-professional attitude to refund my monies was ridiculous. I am very disappointed with this hotel and services.

The apartment was beautiful, a lovely mix of old with modern amenities. The location could not be better, very central and on a picturesque old street. As it was an apartment and not a hotel we were greeted on arrival and taxis arranged for airport transport. Other than that we did not see anyone, although the room was cleaned daily. Breakfast was the only let down, except on the last morning. This was surprising considering it is a very well renowned restaurant, but the staff were very friendly. Overall this is a lovely apartment to stay in.

This three luxury apartment hotel just might be the best hotel in Poland. I stayed in all three rooms and each one offers something unique and different. The rooftop is the best with a view of the castle and a jacuzzi. I love this place so much I didn’t want to leave.

Great hotel in a great location.

This facility is absolutely beautiful and very close to the square and the castle. The staff was absolutely incredible--kind, friendly and very accommodating. They made us feel so special. Our chefs/cooks/servers in the morning provided us with beautiful meals and made us feel like old friends.

I must begin my review by saying that Patrick is one of the most professional and conscientious hotel managers with whom I have had contact in my travel experiences.On arrival we were informed that there had been an overbooking error. With apologies and a solution of offering us a suite in another of their properties, we accepted.Later our requested suite at Kanonicza 22 became available.Patrick provided all necessary arrangements for our return to the hotel along with other amenities.The hotel is indeed unique in many ways and the quality of services and accommodations are impressive. I recommend Kanonicza 22 for a special stay in Kraków.

We stayed 3 nigts there (a family of 4). The place is beautiful. The room was awesome! Not only the decoration, but also the comfort + Nespresso and tea + water + etc.... The staff was super friendly and helpful, specially Slavek who took care of us and our breakfast ( delicious breakfast, with great and 'different' variety), with dedication and kindness. Also Patrick was very helpful and kind, since we made the reservation and answering every question regarding the info that we needed before arriving to Krakow. We would definitely go there again. We didn't want to leave! Highly recommended

I must say, this hotel is first class in every respect, full of old world European class and charm, and I recommend it without hesitation. The location is right on the edge of the old town in Krakow, within 100 feet of the most famous landmark in the city, Wawel castle and is on a quiet side street. The staff at the hotel was wonderful (special thanks to Kinga), all of them speak excellent English and they absolutely wanted us to enjoy our stay there. The manager, Greg, showed us our suite, and he gave us his mobile phone number and said to call any time if we needed his services. The suite was huge, about 700 sq feet and beautifully decorated. All of the furniture and accessories were high quality. There were decanters of whiskey and vodka and these were free of charge along with the contents of the minibar and a large bowl of fresh fruit. The breakfast, also included the room cost, was great. A basket of fresh baked, homemade rolls, any type of eggs you wanted as well all the usual breakfast things including freshly squeezed juice. The bed was very comfortable and the shower and bath tub are both large and comfortable. The restaurant that belongs to the hotel is also first class, excellent food and a nice wine list. I have stayed in hotels all over the world in the last 50 years and this one was the best. The hotel only has 3 suites, on on each floor above the restaurant in a 14th century building. Spoil yourself and book a suite here, you'll be glad you did.

My stay here was wonderful in every way.

Excellent does & will not do this accommodation justice... Absolutely 5*+++ & everything of the very highest standard... certainly the best I've ever experienced during my travels. From airport arrival pick-up, through to the morning of departure, nothing, & I mean nothing, was too much trouble from Magda and her staff with special praise given to Karina who presented superb breakfasts each morning to a 'Michelin' standard. In addition, Magda arranged all our trips and our driver Zemek again was certainly 'top drawer'

We have stayed in hotels all over the world and this was one of the most extraordinary properties in terms of the historic and beautifully renovated building, rooms, and location. We stayed in the first floor apartment. The service was impeccable. And a great small restaurant.

Loved our apartment, clean, comfortable and unique, great atmosphere! Bathroom huge including bath and tv. All the staff made us feel so welcome, nothing too much trouble, served breakfast in our apartment. Dined in their restaurant, lovely food, great service, celebrated our wedding anniversary, they gave us champagne!

This hotel is absolutely beautiful and in a wonderful location, it can't be faulted. My only complaint is, that having read many reviews before booking, we expected better service. The dining was good, but we felt that once we'd arrived and been shown to our room, we were just left to get on with it: teabags used weren't replaced, we had to ask for refills of water etc. Small things but easily done. Made a fabulous place less than perfect, when it so easily could have been.

This is an amazingly good hotel. Every detail has been carefully thought about & provided. The room is excellent & large and beautifully furnished with every possible amenity (inc espresso machine, free mini-bar & drinks tray). The bathroom is huge & comfortable,. linen is top rate,.. and so on. Truly a 6 star experience. The breakfasts & food are excellent too & the staff are all helpful & charming. The location of the hotel is perfect as well,. situated in a lovely street near to the castle & in the old town. There is nothing not to like about this hotel! We will certainly be returning.

AMAZING! This boutique hotel comprises three out of this world suites, all completely different. That on the top floor has an opening roof with great views and a hot tub. Ideally located right next to the castle and around the corner from excellent shops and tram stop. Breakfast is served in the restaurant downstairs, and the choice is very good. The lunch and dinner menu is also very good. Staff are attentive and go out of their way to be helpful. Highly recommended - check out their website for more pictures; it won't disappoint! Note: As this is a boutique hotel there isn't 24 hour room or concierge service, but the rooms come with Nespresso-type coffee makers, tea and tea pots, fresh fruit and a mini-bar sticked with water and soft drinks/juices.

It was a one-night stay by the way from Moscow to Vienna, and it was initially planned like just a place to sleep in for few hours before going forward. After appearing in the hotel we realized we'd like to stay for another day, simply to live in a hotel (to my regret we couldn't do it, as the trip schedule was quite strict). It was like you were transferred from the 21st century vehicle to the old Europe of 16-17th century, with all those chevalier-style rooms and furniture, original wall paintings of the 16th century. Friendly staff, tasty food, location in 50 m off the Castle - all this makes a place the "must-live-there"

Wonderful hotel with excellent service. Makes you feel very special in a great location of Kraków.