Excellent hotel only down side was hotels.com made £51 out of me. Hotel room price £233...hotels.com £284.....it wont happen again!!!

For almost £100 a night the whole experience was below average. The hotel is dated modernish beige bland, especially the rooms. Room 112 stank of weed and was unpleasant. The beds comfy but the bedding didn't look spotless. The check in (at the pub across the car park ) was friendly and welcoming, unlike the breakfast lady who seemed to be doing everything on her own. The cooked breakfast, which was extra, was dismal with items missing. It also seemed to take forever as was wait to be greeted on arrival. The breakfast experience was a bit chaotic and the food served was poorly presented and minimal. Marstans need to spend some money on this below average offering.

Certainly wasn’t upscale accommodation has listed in the description. Check-in was slow considering I was stood waiting while four members of staff could see me waiting. However once check-in proceeded the gentleman was very polite and friendly. A simple courteous acknowledgment would have been sufficient though whilst waiting. Room was clean but walls and floors seemed paper thin. Could hear everything in surrounding rooms. Wouldn’t stay again.

Nice hotel, staff very helpful and friendly, only downside was they were very short of staff durinf Our visit and food wasn’t available on yhè Friday night

Enjoyed the stay, convenient parking, clean room. Nice bar area. However they need more staff, slow table service for evening meal and especially at breakfast time where one guy seemed to be the only member of staff on duty dealing with a full restaurant.

Accommodation is great, shame about the actual pub though which is one of the supposed benefits of this location. Average food and very slow service, and given this is on the edge of town there aren’t any other walkable dining options.

Needs black out curtains

Firt time visited staffs was friendly and welcoming, room was good and bed comfy, location was good not for from Bleach and supermarkets and town centre, one negative comments i was comments is breakfast(cooked ) is take so long , when is served on table is dry ( bacon sausage) is look is been pre cooked and keeping in hot place fie a while before is come out ..and im not sure why is take so long to bring it out...

The hotel was nice, the hotel needs a Lift. Also having to walk across the car park to the restaurant to check in is not very good at all

Dirty pillowcases blood on pillows all you get is a sorry

check-in is in the pub opposite the hotel entrance. Problems with mobile signal meant check-in took ages while my wife was standing outside the hotel. The room had an awful smell but we were told the hotel was full and they couldn't offer an alternative. Apparently a number of rooms had a similar problem. The room was refreshed and did smell a little better but there was still the smell lingering.

Brilliant stay, clean room with tea and coffee and shower gel etc, easy check in and check out, no complaints

A very ordinary bland chain pub/hotel. The come-on image given is of the pub (bit like a brewer’s fare). The newish accommodation block is on the far side of the large car park and completely unattended. Comfortable enough and for the price reasonable value. The breakfast was good and inexpensive.

Everything was so clean the meals were super and the staff were great really well done guys and girls

Our room was very comfortable and clean with tea/coffee making facilities and hand soap/shower gel dispensers. The bed was very comfortable. We did not encounter any noise from other guest, it was very peaceful. The staff were very friendly and helpful, all in all we had a really good stay and the food was amazing and plenty of choice.

comfort of the beds,change of the towles. air con not working at full power.no mini fridge.

The accommodation was very adequate for the price

First time staying here while on a trip to see the Puffins at Bempton Cliffs.. About 20 minutes from the RSPB centre. Nice clean rooms and good food in the Lobster Pot pub across the car par (plenty of parking space too) Would definitely use again

Basic but spacious room

Big car park nice quiet drink and friendly staff

Room was as expected and resonable size, clean and tidy Food at the adjourning pub was mediocre, unorganised service.

Can’t really fault the Lobster Pot, just one small moan the gent’s toilet in the bar area was constantly out of order.

quite acceptable stay, as expected.

Great short stay, very friendly and perfect for what we needed.

Staff were really friendly and helpful. We chose sirloin steak and chips was beautifully cooked 😊. Would definitely stay again if in the area

Lovely place. We will be back

Enjoyed our overnight stay. Two minor points which we feel need addressing:- Bath surface wass extremely slippery, making bathing somewhat hazardous. Biscuits alongside the excellent choice of tea and coffee would have been expected.

Pub hotel in line with expectations. Good parking. Very friendly and helpful staff both at evening and breakfast. Would stay again.

Nice and quiet, easy parking, but needs more disable parking. Staff very polite and friendly.

Exceeded expectations. Was expecting basic accommodation and was pleasantly surprised with little extras like biscuits and coffee bags. Parking was plentiful and accommodation separate to the pub which was an added bonus. Would stay again

We arrived mid-afternoon, checkin was straightforward. We ate in both evenings, food was excellent, with plenty of choice. Staff were very friendly and extremely helpful throughout our stay. Room was clean. We walked in and back from the town centre (about 30 mins steady walking). We will definitely return later in the year when we can enjoy the summer evenings outside.

Very nice