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Vert expensive for what it is nearly 20 pounds for two drinks is too much the food 2as average at best and agin very expensive Although the rooms were very nice amd had everything we needed

Very clean room. Staff were helpful with any enquiries.

Stayed on my wedding anniversary at the hotel. The hotel management surprised me with an amazing room setup. Enjoyed every minute. Excellent hotel and ideal visiting the designer outlet stores and Coates water park. Hotel is excellent. Best customer I have experienced in Swindon

A little surprise was no water in the room to drink And a little surprise had to pay extra for parking

Overall our stay was very pleasant with no issues. We stayed for 1 night with my partner and our daughter. The check in was quick and easy, I saw people complaining for the parking in previous reviews but I think it is nothing to complain. The hotel is at really good location and £6 for parking/overnight is pretty reasonable. Very nice and stylish inside with great bar and restaurant. The bed was comfy and the room sizes are pretty good. The only downside I would say is that you can hear the cars from the street and overnight they were couple of guys with fast cars revving and driving fast down the road. The breakfast was good you have full English breakfast with variety of pastries and cereals and some fruits. Nice coffee and fresh juices are offered too. People at the reception are very helpful and friendly. I forgot my watch in the room when we left and they post it to me with next day delivery you won’t get that at many hotels. Amazing staff honest people and very helpful. I am impressed definitely would recommend it for others who are considering for staying over. Thank you

The check in was very confusing as initially they tried to charge me for one night even though my reservation was clearly for two nights. The interconnecting room seemed to be having a party until 3am which made it difficult to sleep. Normally I would have confronted the offending guests myself but as I have recently beeen diagnosed with cancer I didn't feel up to the task.

Highly recommend the hotel, room and breakast. Area around a bit bleak but easy walk to the station.

We stayed for 1 night on Saturday 24th August 2024, room fantastic , all staff friendly n helpful , I would highly recommend a stay here

Perfect for stay

Stayed here as a stop over on route to west Wales, nice hotel, friendly staff and very good breakfast. No bad points about the hotel.

Only one night but couldn’t fault any of it

TOO BLOODY NOISEY . 5 AM OTHER PEOPLE CHATTING AND SLAMMING DOORS. BOTTLES SMASHING ... CAR ALARMS GOING OFF.. HAD NO SLEEP .. SOUNDED LIKE A DISCO OUTSIDE

Good stay on the whole. Only problem was at check in and the staff didn’t charge the right room rates for the right room compared to the booking and insisted on the person booked in a double room paying the rate for the family room (despite the booking being in the correct names etc)

Good experience, rooms are reasonable big. We had an issue with the air conditioning which wasn’t working, reception staff moved to another room with a nice upgrade as a sorry… that’s I’ll call customer service. Parking lot is next door, can get full but the parking space is very very small, easy to hit next car when you open the door. Some rooms started to look a bit older and some basic maintenance is needed.

Bang average, poor parking, poor service, poor food. Not much has changed from its jury inn days.

Comfortable Great breakfast

The hotel is located very close to restaurants and a few minutes drive to the designer outlet. The parking was £6 a night in their car park at the rear of the hotel. We were very lucky to get the last space, as the car park was full. However more parking is available at a nearby covered car park. Although located very close to the centre, it does get very quiet late evening. Breakfast was very nice. Plentiful and a good variety. Staff were very helpful and polite. The room and bathroom were clean and comfortable. However in the bathroom, the tiles and pipes behind the toilet, although clean, needing replacing as they were discoloured due to age. That was the only thing that brought down the overall rating, otherwise a very good hotel.

Air conditioner didn’t work. We requested to be next to each other. We had 3 floors between us. We chose the hotel due to having a restaurant. We never got to use it. Instead had to eat in bar. Limited menu with poor choices, food was cold, drinks had no ice even after requesting. Size and type of drink changed depending on bar tender.

Room did not have a phone, no complimentary bottled water was provided for making tea/coffee, very basic room

Having stayed here several times on business trips, and found the hotel to be quite good, my latest visit was disappointing. The car park was full, which is not too much of an issue since there is a public multi-storey nearby, but still a nuisance at the end of a long day when your have bags and laptops etc. to cart around. On arrival I specifically asked the receptionist the closing time of the bar and was told midnight. This turned out not to be true as it was closed when I came down at 11.30 having caught up on some work - the duty manager informed me it closed early when not busy. Then my room was an accessible one, not a problem in itself, apart from the lack of a bath, and also no shaving mirror? Do people using accessible rooms not shave? Minor annoyances, but the room rate was close to double the price of my usual stay, so I will look elsewhere next time I am working in Swindon.

The room is clean. Good breakfast.

Good place to stay in Swindon

Amy at reception waa extremely helpful, polite and very knowledgable when i checked in. She truly is an asset and ambassador to your hotel. Holly was very helpful when my keycard stopped working on my 2 night stay. It would have been great if therthere was an indoor gym at the hotel.

Nice friendly hotel

Very nice for the price but very little parking, first come first serve , but there’s a multistory car park near by

Thoroughly enjoyed my stay at the Leonardo. My room was clean, facilities were good, breakfast was delicious. What more can you ask for. Would definitely recommend this hotel and can’t wait to stay there again.

Friendly customer service and always happy to help with anything.

Good

I paid for 3 nights parking which they had to refund because there wasn’t enough space - why sell more tickets than you have spaces?! Service in the bar was really slow - staff were new I assume - but everyone was friendly

Very clean and spacey with comfortable beds . Hard to find a parking position at night but the garage across the street can be used . Very good English style full breakfast which is a surprise to us . It locates at the south end of Cotswolds which makes the visit/trip to all villages being efficient . Meanwhile , the rate is much better than the other hotels in the Cortip

Very nice hotel by centre, area not very nice but undergoing improvements. Parking on Hotel grounds a very big issue.