Location and the view

One of the beds was covered in hairs, I had to shake the duvet cover outside and the hover both it and the bedroom floor. No instructions on how to get hot water, but managed to work it out. No remote for one of the bedroom tv’s.

Location (away from the hustle & bustle of the city centre) Excellent value for money 💰 Cleanliness within the property & hallway. Very responsive staff members. Very breezy & pleasant night times even during very hot summer. Nice comfy balcony 👌

Nothing negative just minor improvements here & there (already communicated to the owner).

Great location, clean and up to date apartment. Worked out great for my party of 5. Host was very communicative during our stay. Key to apartment required a pickup 5 minutes away but not a deal breaker.

Limited towels. Kids, wife and I had to share towels for the one night we were there. Hot water barely worked. No instructions on how to operate water heater. Literally had to read another review from here to figure out you had to go into utility closet and set water heater on. Even after this was done, we got barely lukewarm water.

nice and clean, helpful friendly service, very accommodating, great amenities

no faults at all

Great apartment for a comfortable stay.

Balcony. View. Space. TV. WiFi. Straight forward cooker and microwave. Area. Quiet. Decor.

Key collection, key collection and key collection!! After a 5 hour journey through fog and darkness, the extra 45 minute round trip from the property, across town to get the key was a really bad start - very stressful and something we'd never had to do anywhere else. For anyone arriving with children or in a taxi, it would be horrendous. We hadn't even arrived late. A keybox on site somewhere or an arrangement to meet at the property would have been infinitely preferable. Not being able to operate hot water system (despite ringing the owner and pressing the booster button as instructed) was also a negative - could get hot water in the kitchen but not in the bath. An information sheet would have helped. The bed probably was a double but it seemed really narrow, and the duvet was very thin and not cotton - we love the European system of putting two single beds together to make a great king-size (which the bedroom was easily big enough to accommodate).

The location of the apartment is ideal for business trips, the view from the apartment is breathtaking.

As mentioned the location of the apartment was ideal for our business trips, however due to the fact they are not VAT registered and it took us over an hour to collect the keys and get back to the property we will not be staying here again. Even though the key collection is only about 3 miles from the apartment, it is the other side of Reading and in rush hour traffic this is a nightmare. Plus it is very hard to park on the street where you collect the key. If the key was located on/nearer the property and they were VAT registered, this property would be booked out most week nights by my colleagues. Also you have to take the visitors parking permit back up to the apartment with the key. If we didn't have a car this could have cost us close to £40 in taxis

A very impressive apartment that was clean, comfortable, well located and a very responsive host! Would recommend!

The pick up location for the keys was about a 15 minute drive from the apartment itself. It took a bit of navigating in the dark - made it a challenging beginning as we arrived late in the evening.