Location

I think it’s ridiculous that the phones don’t work and if you need to get in touch with front desk you have to go to front desk! Then they don’t clean or switch out your towels you have to go to front desk with dirty towels in hand and then ask for more. They don’t inform you of these rules at the beginning when I complained that we had been two nights there and I couldn’t believe they hadn’t cleaned the bathroom and exchange towels the staff just said well sorry that’s just how we do it! Totally ridiculous. Plus the air conditioner wouldn’t get cold enough and kept shutting off!

Nice continental breakfast with very friendly, helpful attendant. Good variety to choose from.

Repair/remodel crew had parts of the building blocked off with not one worker in sight. Even the main entry doors were blocked off. Desk staff was apologizing for the inconvenience because it was that. Paint smells were unfortunate and disturbing.

Nothing

We found a sex toy in our room between bed and night stand, there was a terrible sewer smell coming from shower. We made a complaint to booking.com and the property. We ended up leaving to go to A different hotel. I will not use booking. com again and wouldn't stay at suburban studios if it was the last hotel on earth