The premises was beautiful (we looked outside at a zen garden) and we really enjoyed all the amenities. The staff was simply wonderful. Suzuki-san was super attentive and made sure we had what we need. The manager Yahata-san was a simply lovely and gave us the option for a free upgrade because of some weather event that led to cancellations. The chef Nakano-san made us two lovely meals and the rest of the staff went above and beyond to make us comfortable. Yahata-san waited outside Shuzenji to take us to the train station at a specific time, which we really appreciated. Everything was the very definition of Japanese hospitality. High recommend to anyone who wants to just relax and be taken care of at a wonderful Ryokan.

非常好的体验！入住前，会有专门的员工联络，确认抵达的方式以及大约的时间，安排车子到车站来接。一路上会很自然的和我们聊天，虽然不太会讲日语，但通过翻译软件也可以很好的交流。check in是在房间里完成，很方便，路途的疲劳在check in完成的同时也舒缓了。房间空间很大，基本上是一个独栋的小楼，即便是发呆看风景，也是很放松的体验。mi ni bar有免费的饮料。 带有独立的浴室和泡汤的小池子，很舒服，也很安静。备品也都是高质量的。晚餐和早餐非常丰盛，服务周到，会介绍每一道餐食，可以慢慢的享用整个用餐过程。如果需要，还主动提供将未食用的米饭做成饭团打包。员工都很有耐心，注意细节。抵达那天想去周围简单走走，还特意给我们准备了手电筒。第二天check out后也可以约好时间帮忙送到车站。是很放松舒适的入住。有机会还会再来。

The rooms were super nice with great views, and the onsen was soo relaxing. All staff are super friendly and helped us explore the area around the hotel. The dinner & breakfast included were among the best meals I’ve had!

Oni no Sumika is a beautiful resort. The rooms and garden are thoughtfully designed. Staff provided excellent and personal service. Shout out to Manager Yawata who took us on a whole-day tour. Would love to visit again