We had no bath plug or shower curtain either, they did come quickly to put the shower curtain in, but we still had no bath plug. We then had to be moved to another room from a twin to a large double, due to the room we were in which had a bug infestation all over the beds and at the back of the beds all up the wall. There were people hanging around at the front of the hotel smoking naughty substances. We were promised a free nights stay for the inconvenience but I am yet to recieve a call or email to confirm it.

Nice reception area but a bit lifeless. Good size rooms. Did ask for extra pillows but the didn't arrive! Easy free parking.

The door to the room had obviously been damaged before preventing auto closure. Wall paper peeling off the wall. TV didn’t work properly. Disturbance at 11:30pm with shouting and bang on a door and calls to contact police. Eventually settled down but not without disturbing sleep.

Very poor. Stains over the walls, peeling wallpaper, very tired and old. Hotel appeared to be shared with non paying guests from local services. These people were smoking at the front entrance constantly and could be heard shouting and swearing at staff

The room was so dirty. Luckily there was fresh bedding but there was a dead moth on the wall. The bath had not been cleaned it still had hair in from the people before. The was stains all down the walls and doors. I would not stay here again. It was very disappointing

no hot water in the doubke room i booked, so was given a twin room with tiny single beds, mouldy bathroom area awful hotel

Just awful 😞 a large empty car park except for one car and a smashed glass bar door covered up with a piece of plywood greeted you when you drove in. It spoke volumes really. We checked in which was pleasant enough by a helpful young man, and checked out again 5 minutes later. Not a good sign when the cleaning team were still cleaning the bedrooms at 4.30pm. But the main thing was the overwhelming smell of the corridors and the rooms was enough to make your eyes water and you could still smell it long after you had left. A heady combination of Jeys fluid and a woody 1960s hippy joss sticks aroma. Made you feel quite sick and headachy to be honest. There was no escape, it was everywhere. On folding back the duvet there was brownish paper flecks (?) on the white sheet, no idea what they were. Then in one of the dressing table draws there was drugs paraphernalia, used cigarette ends, shreds of baccy, one random playing card and white powder residue 😱 we shut the drawer and decide to check out of there. When we told the young guy on reception, he was most apologetic and offered us to change bedrooms to some downstairs, but we politely declined and we’re heading towards the door by this point. We were looking forward to our stay there but it just wasn’t for us. The owners had really tried but I think it’s a continuous money pit for them. It might be cheap if you are watching the pennies and want somewhere to crash for the night, but definitely not cheerful.

The 'hotel' is not really fit for regular visitors. We appeared to be the only 'guests'- there were a few, very poorly dressed Asian men around who clearly spoke no English. Breakfast ( which we declined) was white sliced bread, some sort of butter- substitute spread and a PGtips T bag. We were told there was a kettle in the corner. It was all extremely odd. All other facilities- bar, fitness room etc were decaying behind closed doors. On the plus side, the 2 male staff members who dealt with us were pleasant, polite and brought us extra pillows, towels and a blanket. Possibly these should have been provided in the first place. The bed was reasonably comfortable and the room fairly clean- though had clearly sen better days. No hairdryer, no glasses- just very, very basic. I would advise caution to anyone thinking of staying there. We only stayed our 4 nights as we had a relative close by so only used the room to sleep.