Everything from the time I walked in until we left was amazing

We loved everything!

Friendly staff, delicious food, nice beach and pool.

The Concierge, Marla, was outstanding. She made our trip easy and more pleasant. The pool manager was accommodating and friendly. All staff were friendly and engaging Although a bit off the main road, it’s a slice of paradise. Taxis are readily available. Pool area was relaxing. Thoroughly enjoyed the spa services. Would definitely come back.

The property is as very nice but the beach was disappointing. The pool was spacious and the staff was very friendly and accommodating. There was so much seaweed in the water on the beach and the water was rough. The room was very spacious, modern and clean. But being on the balcony the seaweed stench was overwhelming.

Staff was very friendly

Property was nice for a first time trip t

Beautiful property! Staff is professional and very attentive.

The property itself was wonderful. They were having issues with water supply due to the generators, no A/C. We had to switch hotels the next morning after arriving. The beach had a lot of seaweed and not very big. Staff was wonderful

The staff was tremendous and the resort beautiful. The beach was unfortunately not great as a result of Mother Nature. Otherwise the resort itself was amazing. The food was good but way over priced. A 5 to 7 dollar adjustment would make a huge difference.

This property is clean…. staff is extremely nice, and helpful. Taxis are available when you need them. The pool and pool bar were wonderful. The pool grill was ok, there could have been other options… but no big deal. The only negative O have is the beach. The area needs to be tended to… it’s very rocky in the water… lots of seaweed, and no one was utilizing the beach…. Again the beach needs work, but overall, I would return to this property.

Nice resort! Very clean. Easy to get transportation around island.

"It is a nice hotel that is currently being remodeled. The rooms were luxurious and thoughtfully designed. The food and service were excellent. Refrain from believing the bad reviews; this hotel is worth the stay. The hotel staff went above and beyond to make our daughter's birthday trip exceptional. The hotel gym is excellent. The beach can be a little rough compared to the other beaches on the island, but the pool and swim-up bar are good. I recommend renting a car and exploring the island.

The premises was relatively new and clean however, there were four things wrong with this property, including the fact that the manager denied there was an extensive power outage. It’s in a very inconvenient area, where you have to travel the half an hour and either direction to do anything by cab, The beach was filled with Sea weed making the water unswimmable, There were ants in the room when my wife opened the milk to the coffee. But mostly there Was an extensive power outage, which they denied They claimed it was for one to two minutes when in fact, it was extensive . I had called Expedia to report it after 20 minutes and Expedia was very helpful and called the hotel and the phone lines were down. Despite that the next day, when I attempted to get an adjustment, the hotel refused to credit me anything and denied to Expedia my claim that the outage was one to two minutes. Clearly it was not as it took about five minutes to get through to Expedia and no one would call after 1 to 2 minutes. Obviously, this Marriott does not know how to treat its customers and permanently lost my business as a result. However, Expedia once again came through and is an exceptional company that values its customers

My husband and I had an amazing stay at the JW Marriott in Saint Martin. The hotel was very clean. The food was really good We enjoyed everything we ordered from breakfast to lunch to dinner. The views from my room beautiful. We were so pleased and relaxed on our vacation that we extended it three additional days. Unlight the other reviews we had great customer service. One of my good friends stayed here a month ago and told my husband and I that we had to visit. We are so thankful for the recommendation, it was perfect

Very Beautiful place

The property was nice and new, still getting finished so not a ton of decor around. Lost power several times everyday, but they said it was an island wide issue…BEST PARTS were the HUGE Infiniti pool and beach front being only a few steps away. Staff was also AMAZING, very friendly, appreciative and accommodating. There are only 2 restaurants on site, so after a few days the same food got pretty boring. It’s also about a $50/30-40 min ride from SXM. It’s further away than we thought from most places if you plan on venturing off resort so plan on $30 per way per taxi to go anywhere. All in all beautiful resort which I’m sure will only get better as time goes on!

Very nice hotel, but still partially under construction

I would like to recommend better food options and a better breakfast buffet more of Caribbean cuisine.

Looks like new, everyone is very friendly and helpful

Let me start by saying the rooms and overall spaces are beautiful and very clean. The staff was friendly and accommodating as much as they could be. There is limited food options in the actual hotel, but the food was decent (8/10). I would hope as they grow they will have more things happening ON the actual "resort" especially near the pool area. Not sure why the entire hotel loses power about 4-6 times a day for about 45 seconds to a minute and a half each time....that was odd, and noone really had an answer for that. You do have to watch your door because it does not close entirely....so pulling it when you leave is essential to ensuring your items are secure. The consistency of what we were being charged was not there, we were a group of 14 and some people got a $750 hold for our stay while others only the $250 hold that we were initially told. Overall, I would stay again as I realize they are newer and have some work to do...so I won't firmly hold things against them.

First let me say the hotel itself is absolutely beautiful! The staff is amazing and very helpful. However downfalls the power kept going in and out. The wife wouldn’t work we had to change rooms and move to complete different side. Also it’s a $150 hold PER night just be aware! Some in my group were not prepared for that. The mirror in the rooms could have been better positioned there’s a bar going right in the middle of it which messes a good selfie. Other than that it was great.

The worst hotel ever no food no ambience everything is under construction elevator is not working power off a few times a day

The pool area is fantastic! Beautiful layout and pool. The door staff were extremely friendly and the rooms were kept tidy. The smoke alarm going off twice in the night I could definitely do without. Not sure it's worthy of the JW rating, it doesn't have the flare of a JW, maybe more of a regular Marriott.

The best part of the resort were the rooms. They were spacious and the bathroom were a dream with a large tub and separate full size shower. The overall cleanliness of the exterior, pool and beach area were not the best. The restaurants on site weren’t great for the overpriced items and the food did not come out as described with a lot of sides being substituted.they had a coffee shop that was closed the whole 4 days we were there. The staff members were nice and helpful but it seemed like they were understaffed at times. I didn’t think this resort was up to the Marriott brand.

Need a complementary breakfast ,any type music at the lobby bar is boring try have a drink whit no music , more inside stores,

Friendly staff, newly renovated

Highly recommend staying here in St Maarten. The hotel was very clean and the majority of the staff were friendly. Kevin is the head of customer service and is your go-to guy for everything. He makes an effort to greet guests and ensure a seamless and exceptional stay. The food options are limited and prices are slightly costly for the meal provided. There is a $50 resort fee for every night that appears on your bill/charged to your card at the end of the stay which is not disclosed in the beginning. You also have to close off your tab each time you leave the pool, bars, etc. It’s best to explore the island and eat away from the hotel. It’s noteworthy, nothing is walking distance. Overall, we were extremely content with our stay and would go again!

Property was brand new, only open a few months. Rooms were very luxurious, well furnished and clean. However, hallways were in dire need of vacuuming. Pool bar had more staff than customers and seemed completely disorganized. Everyone running around but not waiting on customers. Front desk, doormen and cleaning staff very friendly and accommodating. We also were surprised by a $50 per day resort fee upon check out!

Booked this hotel thru Hotels.com. While I have no complaints about the hotel, the room I reserved was not the one I ordered. I reserved a beach view w/king size bed. When I got there- they said I didn’t have enough Marriott ‘status’ to get that room… After a big to-do, and an upgrade courtesy of our friends, we were able to get the room we reserved. The Hotel was not anywhere near capacity and they claimed they had no availability to accommodate us.

Amazing brand new property. Very nice and rooms are beautiful. Easy to get around. The staff was more than helpful and nice. Everyone was friendly and accommodating, I couldn’t recommend it more! Wonderful stay!

Kevin the cctibity director is simply awesome. He is an asset to the Jaw Marriott and enhances the experience of all the hotel guest. Truly first class person and host. Great to meet a fellow petrol head!