It was great overall it just came with unexpected fees, resort fee, parking fee, Wi-Fi fee, complimentary breakfast fee was $55 breakfast was disappointing and disgusting, we didn’t eat anything off the plate and still was charged, overpriced for a $700 stay!

Very nice stay, and the girls in the reception go out of their way to ensure your stay is to your liking. All inn all a 10/10 stay. Food, service, pool was perfect.

The lamp between the two beds was not working, and the "electrician" said they were out of stock and could not be repaired. No more cups are in the bathroom (when you brush your teeth). The bed used to be more soft and pillow with feathers. We did not put our clothes in the drawer as full of dust (probably never clean).

Love love love the stay! everything was perfect and everyone was nice and friendly

The people here were fantastic . The Resturant in this hotel was top shelf. Amazing food in all ways .the pool was beautiful and not crowded at all . We will be back here again and again for sure

Amazing Hotel! Staff Super Friendly!! 100 ⭐️

Great stay

This was a great hotel. I will be staying here during every visit.

All staff has been exceptional! Jeremy and Diana are wonderful! This will be my go to going forward!

i stayed here for my birthday & it was a very lovely hotel peaceful & clean with a great view you can also go to the hotel across the street to use their pool & they have a nice ocean view .

Diana was fantastic! Found my husband lap top and called us. We loved our stay before and after our cruise.

Peefect

Great stsy

I feel in love with the place!!! Amazing, beautiful view!!😍

The hotel was nice. The bar/restaurant was nice. Food and drink were good and reasonably priced

Good but sometimes power went out. Cant fault them for that but watching netflix at night the tv would just reset randomly

the pool was small only up to 4ft. other than that great property

restaurant portion need improvement

Property was well maintained!

Everything about the hotel was spot on, staff are fab, pool is gorgeous and being able to use the partner hotel amenities is a nice touch. The $80 per night incidental charge winds me up. Such a huge inconvenience. Still waiting on it be refunded after 22 days is a joke. Had back to back booking and one of the bookings incidentals was refunded minus resort fee but the other one I’m still waiting on. This policy is a lack of consideration to international customers. Have to pay on my card (get hit with bank conversion rate into GBP) then have to wait ages for it to be refunded/released only to be hit with conversion rate again. Marvellous, haven’t paid for anything bout about $15 out of pocket and that’s even if and when they return it.

Great spot

Front desk staff and bar staff are incredibly friendly and helpful. Start the day by overlooking Condado bay in an oversized hammock. The rooms are spacious and nicely decorated. Dance the night away with a love DJ in the bar. This hotel is walking distance to a plethora of restaurants.

No one came to clean my room in the four nights I was there.

We had a great experience!

Everything thing was ok had a good time their

Great stay and the staff was amazing

Water in shower and bathroom sinks brown. Could not wash. Not enough water bottles to give guest. No breakfast options just pay full price for buffet. Had to go out of the area.

Truly a great stay

The room had ants, problem with the water where it was brown as a result of a water pipe break, unsafe conditions in room where water was running down the inside of the room and dangerously close to an electric outlet. Service at the restaurant was horrible where it took two hours to receive our pizza order. I would never return.

The staff was very warm and welcoming.

How close it was to the beach.

A letter dificulte to open doors