Nothing

The most awful experience. Blood marks all over walls and doorframes, nails sticking up in the garden and broken decking the dogs fell through,, back gate didnt shut, arrived back from dinner the first night and the shower was unusable flooding the bathroom. Woke up in the morning to a RAT chewing the sofa. The dogs found the rat nest in the garden. The rudest host who first sent a cleaner who couldn't solve the issues obviously, then had to wait in all day for a contractor, who covered the rat entry point and put down rat poison, also poisonous to my dogs. The host insulted me, questioned my honesty and was extremely rude. He agreed to give me a refund for the 2 nights I didn't stay then has been stringing me along for the last 3 weeks and now ignoring me. The cleaner brought round wine and a bar of chocolate and he is telling booking.com that is my compensation, certainly doesn't make up for a ruined trip, stress and wasted money. I am taking legal action against both. Disgusting, kids were absolutely gutted and traumatised