Need updated rooms

Need updated rooms

Property felt like a colonial area resort full of mahogany, high ceiling etc, right out of Agatha Christie's murder mystery book. It is a different experience all together almost like time travel. Service is great and people are nice.

Property felt like a colonial area resort full of mahogany, high ceiling etc, right out of Agatha Christie's murder mystery book. It is a different experience all together almost like time travel. Service is great and people are nice.

First of all it was aesthetically beautiful! I loved the largess of it, the cleanliness, and the staff were so attentive. I have only one suggestion? Please update the weight lifting equipment area. The pool was absolutely perfect in every way! I took a golf lesson as well and David was a superb teacher!

First of all it was aesthetically beautiful! I loved the largess of it, the cleanliness, and the staff were so attentive. I have only one suggestion? Please update the weight lifting equipment area. The pool was absolutely perfect in every way! I took a golf lesson as well and David was a superb teacher!

The setting -- the golf course and the expansive forested walking areas -- is gorgeous. The hotel's staff were so supportive and friendly, and the food options were excellent. The beautiful old colonial era architecture of the hotel gives it a unique feel. Nothing else quite like it in Nairobi!

The setting -- the golf course and the expansive forested walking areas -- is gorgeous. The hotel's staff were so supportive and friendly, and the food options were excellent. The beautiful old colonial era architecture of the hotel gives it a unique feel. Nothing else quite like it in Nairobi!

Clean, quit, serene, Colonial style building with world class hospitality.

Clean, quit, serene, Colonial style building with world class hospitality.

Gorgeous Hotel, calm relaxing atmosphere, amazing sceneries of the golf field, beautiful classy design, beautiful library/ oak rooms, great 5 km walk in the forest.

Gorgeous Hotel, calm relaxing atmosphere, amazing sceneries of the golf field, beautiful classy design, beautiful library/ oak rooms, great 5 km walk in the forest.

Avoid! This hotel is falling apart from the severe lack of maintenance. It seems as though the owners are only interested in extracting profits and have neglected this grand hotel to ruins. Half of the lights in our room didn’t work. The light outside our room didn’t work so it was hard to see in the dark when going in and out. The kettle was broken. The TV plug was broken in half, exposing electrical wiring and it was dangerous to use so we didn’t. We reported this to reception on arrival but they just shrugged the shoulders and said ‘we know about this’. The bathroom door didn’t close. The water tank to the toilet took 5 minutes to refill so you have to remember not to use it immediately after another person. The mattress was very uncomfortable. It’s an open spring mattress with no padding on the top. You can feel the springs when laying in bed. The single glazing windows kept the weather out but not the noise. We heard children shouting from the pool most days. There is no air conditioning so be mindful when booking this in the summer, oh wait it’s Kenya so it’s always summer! Despite the list of restaurants and bars listed, therewere only two menus being used between all of them. They often ran out of things. One day they had none of the desserts on the menu. The service provided by the staff was wonderful but it does not make up for everything else. It’s difficult to understand how this hotel was allowed to be rated 5 star.

Avoid! This hotel is falling apart from the severe lack of maintenance. It seems as though the owners are only interested in extracting profits and have neglected this grand hotel to ruins. Half of the lights in our room didn’t work. The light outside our room didn’t work so it was hard to see in the dark when going in and out. The kettle was broken. The TV plug was broken in half, exposing electrical wiring and it was dangerous to use so we didn’t. We reported this to reception on arrival but they just shrugged the shoulders and said ‘we know about this’. The bathroom door didn’t close. The water tank to the toilet took 5 minutes to refill so you have to remember not to use it immediately after another person. The mattress was very uncomfortable. It’s an open spring mattress with no padding on the top. You can feel the springs when laying in bed. The single glazing windows kept the weather out but not the noise. We heard children shouting from the pool most days. There is no air conditioning so be mindful when booking this in the summer, oh wait it’s Kenya so it’s always summer! Despite the list of restaurants and bars listed, therewere only two menus being used between all of them. They often ran out of things. One day they had none of the desserts on the menu. The service provided by the staff was wonderful but it does not make up for everything else. It’s difficult to understand how this hotel was allowed to be rated 5 star.

Very classy colonial style resort. A testemony of former glory, the hotel is Nice but a bit worn down. Very Nice for a gettaway, but not workable for business with wifi only working in lobby. Extremely uncomfortably hard madrasses. If you want air condition there is none. Very nice staff. Open and beautiful nature. A beauty near Nairobi.

Very classy colonial style resort. A testemony of former glory, the hotel is Nice but a bit worn down. Very Nice for a gettaway, but not workable for business with wifi only working in lobby. Extremely uncomfortably hard madrasses. If you want air condition there is none. Very nice staff. Open and beautiful nature. A beauty near Nairobi.

Spent here For four days. New years Eve 2020 was dope. Friendly staff.

Spent here For four days. New years Eve 2020 was dope. Friendly staff.

Needs some renovation work

Needs some renovation work

In desperate need of renovation.

In desperate need of renovation.

We stayed here pre safari then decided to return after our safari. It suited us very well. It is in a quiet affluent suburb, away from the hustle and bustle of the city and nightlife. Beautiful grounds, nice golf course (I don’t play, but the course is beautifully tended), delicious meals ( B&B but had dinner in restaurant). The hotel maintains a traditional, characterful feel to it, which was part of the charm.

We stayed here pre safari then decided to return after our safari. It suited us very well. It is in a quiet affluent suburb, away from the hustle and bustle of the city and nightlife. Beautiful grounds, nice golf course (I don’t play, but the course is beautifully tended), delicious meals ( B&B but had dinner in restaurant). The hotel maintains a traditional, characterful feel to it, which was part of the charm.

Thank you for an excellent stay. Friendly people, from the airport shuttle driver Moses, Sam at Check in, Fiona at reception and Concierge, nothing was too much trouble. Warm welcomes all round. Windsor have held on to their old traditional charm which was lovely. It has soul, warmth and history and that’s why I loved it.

Thank you for an excellent stay. Friendly people, from the airport shuttle driver Moses, Sam at Check in, Fiona at reception and Concierge, nothing was too much trouble. Warm welcomes all round. Windsor have held on to their old traditional charm which was lovely. It has soul, warmth and history and that’s why I loved it.

We had a great time at the Windsor Golf Hotel & Country club.

We had a great time at the Windsor Golf Hotel & Country club.

Serenity, it was very quiet. I needed a very quiet place to relax for the weekend

Serenity, it was very quiet. I needed a very quiet place to relax for the weekend

It’s was nice but Need more TV channels and air-conditioning

Peaceful home from home excellent staff here