Great location, but either Hotels.com or the hotel itself should have made it know the pool is under construction and that they overbooked king size bed rooms. I should have asked for a discount.

Just a 1 night stay with 2 young grandkids traveling home from week at Bald Head Island NC. In my 6 decades of family/business travel I'd rate this hotel as a low 4 out of 5. Huge cost for mediocre accommodations compared to much cheaper stays along and interstate. Oh... 2:00am charge of $25 for parking lot parking at hotel followed by trying to get you to pay $25 when you leave the next morning. Buyer beware.... much better for much less just around the corner!

Just a 1 night stay with 2 young grandkids traveling home from week at Bald Head Island NC. In my 6 decades of family/business travel I'd rate this hotel as a low 4 out of 5. Huge cost for mediocre accommodations compared to much cheaper stays along and interstate. Oh... 2:00am charge of $25 for parking lot parking at hotel followed by trying to get you to pay $25 when you leave the next morning. Buyer beware.... much better for much less just around the corner!

Bathroom was not clean. Sink cold water faucet leaked. Toilet looked like it did not flush but it is just stained - should be exchanged out. Long black hairs in the tub. Coffee cups were not replaced at all.

Bathroom was not clean. Sink cold water faucet leaked. Toilet looked like it did not flush but it is just stained - should be exchanged out. Long black hairs in the tub. Coffee cups were not replaced at all.

Staff was polite, room was clean, convenient location.

The staff were very accommodating and the food was great

Staff was polite, room was clean, convenient location.

The staff were very accommodating and the food was great

The room itself was good at first glance. But then we started noticing wet spots on the carpet. One of our bags took in the moisture, so some of our clothes were smelly and the ones at the bottom, a little damp .It was the air conditioner unit. We put towels down and Told the lobby about this. Everyone I had encountered in the lobby was amazing except for the guy I dealt with with this. He was so extremely rude and offered literally coins so we could dry our clothes in the dryers. then when we came back from day out, the towels were still there, so not sure if they sent maintenance The towels were disgusting orange color from whatever was in the carpet. and if you want some ice cream on the cake. We did not have an iron in the room, the fridge didn’t work, the hairdryer would only stayed off for 30 minutes and the coffee pot on pff botton did not work.

The room itself was good at first glance. But then we started noticing wet spots on the carpet. One of our bags took in the moisture, so some of our clothes were smelly and the ones at the bottom, a little damp .It was the air conditioner unit. We put towels down and Told the lobby about this. Everyone I had encountered in the lobby was amazing except for the guy I dealt with with this. He was so extremely rude and offered literally coins so we could dry our clothes in the dryers. then when we came back from day out, the towels were still there, so not sure if they sent maintenance The towels were disgusting orange color from whatever was in the carpet. and if you want some ice cream on the cake. We did not have an iron in the room, the fridge didn’t work, the hairdryer would only stayed off for 30 minutes and the coffee pot on pff botton did not work.

Staff was very helpful. Walking distance to downtown. Will stay here again

Staff was very helpful. Walking distance to downtown. Will stay here again

Our hotel room smelled musty and was completely damp by the window. This could be from all the rain from the week. Not a hugely big deal, but the sheets had self tanner (???) on them as well as the pillows and towels. I wasn’t impressed the cleanliness. The staff was very friendly, the hotel room had beautiful views and it’s very walkable to amenities.

Our hotel room smelled musty and was completely damp by the window. This could be from all the rain from the week. Not a hugely big deal, but the sheets had self tanner (???) on them as well as the pillows and towels. I wasn’t impressed the cleanliness. The staff was very friendly, the hotel room had beautiful views and it’s very walkable to amenities.

Staff was nice and efficient. Room was very clean and spacious. No complaints on my end!

Staff was nice and efficient. Room was very clean and spacious. No complaints on my end!

Close to tourist areas.

Staff was friendly. Loved that it had a laundry facility. Close to popular places in the area. Hotel was clean. Room service was exceptional. Highly recommend this place. Will come back.

Close to tourist areas.

Staff was friendly. Loved that it had a laundry facility. Close to popular places in the area. Hotel was clean. Room service was exceptional. Highly recommend this place. Will come back.

Convenient to downtown

Convenient to downtown

Great service and cleanliness. Was there for a job event and everything was perfect!

Great service and cleanliness. Was there for a job event and everything was perfect!

The piil was out.

Great location! Was able to walk to plenty of restaurants and activities. The pool was out of service, which was the only negative.

The piil was out.

Great location! Was able to walk to plenty of restaurants and activities. The pool was out of service, which was the only negative.

Aging a bit

Aging a bit

Terrific location...needs an update