Simple basic room. Nice to have a waterside view Very good location for transport

Nice hotel staff and breakfast. great location, for city centre and O2 warehouse.

Nice hotel staff and breakfast. great location, for city centre and O2 warehouse.

Hotel is showing its age our room was very dated, although bed was clean and comfortable. Disappointed with breakfast as many items were not available from the buffet when the was still an hour and half of service. My wife fell ill overnight so did not want breakfast however was told they could not refund her.

Hotel is showing its age our room was very dated, although bed was clean and comfortable. Disappointed with breakfast as many items were not available from the buffet when the was still an hour and half of service. My wife fell ill overnight so did not want breakfast however was told they could not refund her.

The foyer and ground floor areas look great. The bedrooms are tired. Mishmash of furniture, filthy carpets and grotty bathrooms. Needs a major upgrade. Worst issue is not being able to park at 9pm at night. Several cars had parked across the bays therefore taking up 2 spaces. The car park is used by non hotel guests. I booked specifically for safe parking.

Clean and comfortable. Staff pleasant…..too long to wait checking in with only one person on reception and a big queue of people…..bed comfy but room key didn’t work! Three room keys so in the end duty manager has to let us in our room….

Clean and comfortable. Staff pleasant…..too long to wait checking in with only one person on reception and a big queue of people…..bed comfy but room key didn’t work! Three room keys so in the end duty manager has to let us in our room….

The foyer and ground floor areas look great. The bedrooms are tired. Mishmash of furniture, filthy carpets and grotty bathrooms. Needs a major upgrade. Worst issue is not being able to park at 9pm at night. Several cars had parked across the bays therefore taking up 2 spaces. The car park is used by non hotel guests. I booked specifically for safe parking.

After a previous poor experience at the hotel thought I would try again. It was better, not a lot but that appears to be more by luck than judgement and just dropped lucky with the room. One thing to highlight they demand a card it is not negotiable and must authorised regardless of any conditions. This is not highlighted anywhere. This becomes a bigger issue when you book a number of rooms and you wish to check in as they take the main card for all rooms !

TV didnt work and when reported i was told to fix it myself. I was then woke up 3 times during the night due to fire alarms. 3am, 4.30am and then 7.30am to be told it was down to showers in the room setting of the alarms

TV didnt work and when reported i was told to fix it myself. I was then woke up 3 times during the night due to fire alarms. 3am, 4.30am and then 7.30am to be told it was down to showers in the room setting of the alarms

The hotel is comfortable and clean, staff helpful and polite. The decor and furniture are showing signs of wear and tear, but nothing to detract from a pleasant place to stay. Restaurant is good, with friendly staff and good quality dishes. It is convenient for Metrolink and for the Lowry theatre (about 6 min journey time by tram, 20 minute walk), Outlet, and Imperial War Museum North. Good value for money.

Really great staff and easy parking

Really great staff and easy parking

Great stay ,staff very friendly, would have definitely stayed longer if i could and will return!!i

Hotel fine. But bar staff playing around, new staff not well trained. But when that is said, would stay there again. We all have new staff 😃 think it was a one off day.

Great stay ,staff very friendly, would have definitely stayed longer if i could and will return!!i

Hotel fine. But bar staff playing around, new staff not well trained. But when that is said, would stay there again. We all have new staff 😃 think it was a one off day.

I’d booked the room 4 weeks in advance. On arrival I was told there was no booking. Showing the Hotels.com booking was no use, they needed an email from themselves confirming the booking. Luckily, I had enquired about breakfast when I booked it, so I had a reply from Copthorne stating it was included. So, after a 20 minute wait (after a 6 hour drive), they found my booking - they had recorded it as the following month! Unfortunately the room had a double bed, not the twin beds I had requested. But by this time it was too late to get sorted as we were now running late. Final moan is the car park. It is plenty big enough for hotel guests but when Man Utd have a match on, they let non-guests park, for a fee. It was chaos. I had to park my car on the mini roundabout and move it into a space after the match. While waiting to get the room sorted 2 guests came to reception as they needed to get their car out but had been blocked in - the hotel had no way of knowing whether it was by a guest or a football fan. On the plus side the reception staff was very good, as was the lady sorting breakfast. Breakfast was very good. Room didn’t have any water bottles but did have a fridge (noisy overnight). It’s convenient for Old Trafford but really gone downhill, have stayed here a few times over the years and this was the worst experience, it’s a shame

I’d booked the room 4 weeks in advance. On arrival I was told there was no booking. Showing the Hotels.com booking was no use, they needed an email from themselves confirming the booking. Luckily, I had enquired about breakfast when I booked it, so I had a reply from Copthorne stating it was included. So, after a 20 minute wait (after a 6 hour drive), they found my booking - they had recorded it as the following month! Unfortunately the room had a double bed, not the twin beds I had requested. But by this time it was too late to get sorted as we were now running late. Final moan is the car park. It is plenty big enough for hotel guests but when Man Utd have a match on, they let non-guests park, for a fee. It was chaos. I had to park my car on the mini roundabout and move it into a space after the match. While waiting to get the room sorted 2 guests came to reception as they needed to get their car out but had been blocked in - the hotel had no way of knowing whether it was by a guest or a football fan. On the plus side the reception staff was very good, as was the lady sorting breakfast. Breakfast was very good. Room didn’t have any water bottles but did have a fridge (noisy overnight). It’s convenient for Old Trafford but really gone downhill, have stayed here a few times over the years and this was the worst experience, it’s a shame

Bra opphold.

Bra opphold.

Good value for money. Perfect location for visiting Old Trafford.

One night stay for Man U game! Absolutely perfect Hotel for this. Arrived quite later in day/evening and managed to park OK. Check in nice and easy, rooms are a little dated but absolutly fine for a short stay. My room faced the Quay. Quiet all night. Nice little bar. Absolutely would stay here again

Good value for money. Perfect location for visiting Old Trafford.

One night stay for Man U game! Absolutely perfect Hotel for this. Arrived quite later in day/evening and managed to park OK. Check in nice and easy, rooms are a little dated but absolutly fine for a short stay. My room faced the Quay. Quiet all night. Nice little bar. Absolutely would stay here again

very good but the shower is too hot there is no cold water in shower

very good but the shower is too hot there is no cold water in shower

Lovely clean fresh smelling hotel with lovely views

Lovely clean fresh smelling hotel with lovely views

It was OK but I wanted a qiuet evening watching TV after dinner. But the TV wasn't working. No one could fix it and they couldn't move my room ss the hotel was fully booked. The deputy managaress was kind and helpful and embarrassed notto be able to help me further. She gave me a voucher for a couple of drinks in the bar, which was considerate of her.