The room was not very clean. The bathroom had hair on the floor and in the tub upon check in. We were very busy or I would have requested a new room or cleaning. The air conditioner ran constantly and we could not get it to turn off nor get the heat on. We were freezing and had to sleep in jackets.

Check in was late as they were short staffed. Room cleanliness was very sub par. No liners in any of the trash cans or anything. Beds are too firm and uncomfortable.

Check in was late as they were short staffed. Room cleanliness was very sub par. No liners in any of the trash cans or anything. Beds are too firm and uncomfortable.

Terrible stay. The room was poorly lit. The floor was incredibly dirty. To the point it made the bottom of my shoes black. It took over 10 min before the water would even turn warm. Almost 20 min before it was hot. Lots of noise from other customers. Over all it has made me realize that staying in any hotel is just not worth it anymore. For the price and all other inconveniences, its just not worth it.

Terrible stay. The room was poorly lit. The floor was incredibly dirty. To the point it made the bottom of my shoes black. It took over 10 min before the water would even turn warm. Almost 20 min before it was hot. Lots of noise from other customers. Over all it has made me realize that staying in any hotel is just not worth it anymore. For the price and all other inconveniences, its just not worth it.

The stay was one of the worst. We arrived to check in at 4 and were told rooms were not ready. Soon the lobby filled up with others in the same boat and we all waited over an hour to get checked in. No apologies nothing offered. They only gave us one key because they were out. The room smelled of mildew. I woke up in the morning with weird bumps on my neck. The body wash in the shower was empty. For breakfast nearly every ketchup bottle was empty. This hotel seemed to be out of everything. I made my concerns known in the morning when I checked out and she didn’t seem to care just made excuses, no apologies. I asked if she could offer a discount and she said no.

The stay was one of the worst. We arrived to check in at 4 and were told rooms were not ready. Soon the lobby filled up with others in the same boat and we all waited over an hour to get checked in. No apologies nothing offered. They only gave us one key because they were out. The room smelled of mildew. I woke up in the morning with weird bumps on my neck. The body wash in the shower was empty. For breakfast nearly every ketchup bottle was empty. This hotel seemed to be out of everything. I made my concerns known in the morning when I checked out and she didn’t seem to care just made excuses, no apologies. I asked if she could offer a discount and she said no.

Terrible…very very disappointed

Terrible…very very disappointed

Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.

Hotel really needs an update. Room worked for 1 night with 2 smalls kids. Couch cushions were tearing at the seems and chairs had paint peeling.

It´s ok. Maybe a 7 overall. Need a little maintance

It´s ok. Maybe a 7 overall. Need a little maintance

Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.

Do not stay here. The whole place is old dinghy and smells of urine. Tiles are loose in the bathroom, wall paper is pealing off, pool is dirty. There are much better places to stay.

The room that they gave us has black mold in the bathroom has poop stains on the wall. They did not vacuum the floor. The mini fridge had old milk and food inside of it.

The room that they gave us has black mold in the bathroom has poop stains on the wall. They did not vacuum the floor. The mini fridge had old milk and food inside of it.

Room was disgusting. Door to the bathroom, looks like it was chewed up at the bottom by mice. Room had a musty smell. The only good thing about the facility was the actual lobby bar and dining area. Once you leave that area it goes downhill very quick.

Room was disgusting. Door to the bathroom, looks like it was chewed up at the bottom by mice. Room had a musty smell. The only good thing about the facility was the actual lobby bar and dining area. Once you leave that area it goes downhill very quick.

This Hotel is in dire need of updates. It is dirty and disgusting. The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up. The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance. The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on. To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring. It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night! DO NOT EVER, EVER STAY AT THIS HOTEL. The couple front desk people who I talked to WERE very nice. However, the property itself is trash. There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke. So there you have it: For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours. I read online that many others have been overcharged, and had an equally terrible experience.

This Hotel is in dire need of updates. It is dirty and disgusting. The hallways were littered with the free popcorn they give out, and over 2 days it was never cleaned up. The AC in my room was broken, and remained so after it was supposedly “fixed” by maintenance. The wallpaper in the bathroom was peeling, the lock on the bathroom door was broken, the carpet in the room was torn, the fabric on the sleeper sofa was torn, the mini fridge’s door wouldn’t close, the master bedroom was missing a light bulb in one lamp, and the cover on the ironing board was damaged and wouldn’t stay on. To add insult to injury, I was over-charged for the cost of my room that I spent 2 nights enduring. It should have been $249 (minus taxes) per night. But lo and behold they charged me $301 (minus taxes) per night! DO NOT EVER, EVER STAY AT THIS HOTEL. The couple front desk people who I talked to WERE very nice. However, the property itself is trash. There was nothing they could do to solve my problems except give me a small rotating fan to place in my room, and gift me with an “I’m Sorry For The Inconvenience” Bag, containing a Kit Kat bar, a bag of Skittles, and 2 bottles of Coke. So there you have it: For $700, I got to sleep in a puddle of my own sweat for 2 nights, in a run-down joke of a “Suite”, hearing kids run around the hallways at all hours. I read online that many others have been overcharged, and had an equally terrible experience.

Needs major renovations

Needs major renovations

Everyone who worked at the hotel was very nice and professional. But the rooms are so outdated. The walls, the bathroom the furniture most is damaged torn. Probably would not stay there again.

Everyone who worked at the hotel was very nice and professional. But the rooms are so outdated. The walls, the bathroom the furniture most is damaged torn. Probably would not stay there again.

The staff at breakfast was wonderful and took care of everything. The bathroom was moldy and the fan on the bathroom ceiling constantly dripped water, so the bathroom floor is always wet. I do not recommend trying to sleep on the sleeper sofa, super loud and uncomfortable. Also, the pillows are awful.

The staff at breakfast was wonderful and took care of everything. The bathroom was moldy and the fan on the bathroom ceiling constantly dripped water, so the bathroom floor is always wet. I do not recommend trying to sleep on the sleeper sofa, super loud and uncomfortable. Also, the pillows are awful.

The most comfortable pillow in bed I’ve ever ever slept in. Worst embassy suites happy hour that I have ever experienced in that I had no idea it was for such a limited time and that the Bar closed after happy hour. No omelette, breakfast breakfast without any warning.

The most comfortable pillow in bed I’ve ever ever slept in. Worst embassy suites happy hour that I have ever experienced in that I had no idea it was for such a limited time and that the Bar closed after happy hour. No omelette, breakfast breakfast without any warning.

Needs a major overhaul… our door would not shut, coffee maker broken, just overall dingy… staff at breakfast was fantastic

Needs a major overhaul… our door would not shut, coffee maker broken, just overall dingy… staff at breakfast was fantastic

This was a so so hotel. The room was clean, the bathtub was very clean. But… if you’re looking for a luxury stay, you’re looking in the wrong place. The best part was the breakfast- made to order omelette and avocado toast, waffles, eggs, potatoes, bacon, pastries, cereal, and yogurt. The kids were in heaven. The worst part was the pool and hot tub. They were both filthy. The hot tub smelled like a dirty dish rag. They also only had one ice machine… on the second floor! Otherwise, it was a standard hotel stay.