I stayed on the 14th floor and it was absolutely amazing. One if the better hotels I’ve stayed at.

I stayed on the 14th floor and it was absolutely amazing. One if the better hotels I’ve stayed at.

We stayed here on a husker game day. Tried to check-in around 4 and were told we wouldn't be able to check-in until after the game. To make matters worse we also weren't able to park in the garage and had to park 6 blocks away. So, after the game we had to haul our luggage 6 blocks back to the hotel at 11:00 PM and waited in line for over an hour to get checked in as everyone was checking in at the same time since no one could earlier. When I get the email receipt the next morning I saw we were overcharged by $163. The front desk staff said they weren't able to fix this but told me to email the GM.

We stayed here on a husker game day. Tried to check-in around 4 and were told we wouldn't be able to check-in until after the game. To make matters worse we also weren't able to park in the garage and had to park 6 blocks away. So, after the game we had to haul our luggage 6 blocks back to the hotel at 11:00 PM and waited in line for over an hour to get checked in as everyone was checking in at the same time since no one could earlier. When I get the email receipt the next morning I saw we were overcharged by $163. The front desk staff said they weren't able to fix this but told me to email the GM.

I will be calling first thing Monday morning. We paid almost $500 dollars for a hotel room to go watch the game. We did NOT get an email that we were not able to check in until AFTER the game. Who would pay that?! I was extremely upset. We checked our bags at 4pm. And then we didn't get checked in until around 11. We were hot and extremely exhausted. When asking the lady at the front desk. She goes " yah some people got the email some didn't but this is how it is every game day". Well when you come from out of town, and that isn't said on the listing when you book the room ..it's a bit upsetting and the customer service was awful. You had a lobby of upset people some of which who had been tailgating and drinking all day. I didn't feel super safe either. Forget the fact that you jacked up the price because it was game day, but you didn't even let us check in. Extremely upsetting and honestly doesn't seem legal. I got a notification that said see you at 4 pm ..got there at 4 only to be told sorry not sorry it's game day

Don’t book on game days. Was not able to check in until late in the evening.

Parking garage was awful could barely get my car in. Was told check in was at 4 and when I went to check in I was told I couldn’t check in until after the football game. (11:30 pm). Reserved a king bed and got 2 doubles and then was double charged for my room. Will not stay again.

I will be calling first thing Monday morning. We paid almost $500 dollars for a hotel room to go watch the game. We did NOT get an email that we were not able to check in until AFTER the game. Who would pay that?! I was extremely upset. We checked our bags at 4pm. And then we didn't get checked in until around 11. We were hot and extremely exhausted. When asking the lady at the front desk. She goes " yah some people got the email some didn't but this is how it is every game day". Well when you come from out of town, and that isn't said on the listing when you book the room ..it's a bit upsetting and the customer service was awful. You had a lobby of upset people some of which who had been tailgating and drinking all day. I didn't feel super safe either. Forget the fact that you jacked up the price because it was game day, but you didn't even let us check in. Extremely upsetting and honestly doesn't seem legal. I got a notification that said see you at 4 pm ..got there at 4 only to be told sorry not sorry it's game day

Parking garage was awful could barely get my car in. Was told check in was at 4 and when I went to check in I was told I couldn’t check in until after the football game. (11:30 pm). Reserved a king bed and got 2 doubles and then was double charged for my room. Will not stay again.

Don’t book on game days. Was not able to check in until late in the evening.

Notified that would not be able to check in until after the game the day before which turned out to be 11:30 PM. Was told that there was no garage space but when I asked the garage attendant, there was indeed a spot for our car. Booked a stadium view room and paid extra but didn't get that. Was too late to change at that point. The property is nice and the location is great, but probably won't stay there again on a game day.

Notified that would not be able to check in until after the game the day before which turned out to be 11:30 PM. Was told that there was no garage space but when I asked the garage attendant, there was indeed a spot for our car. Booked a stadium view room and paid extra but didn't get that. Was too late to change at that point. The property is nice and the location is great, but probably won't stay there again on a game day.

The hotel clerk said they were detached from Hilton so they no longer had hotel parking. They did not serve a complimentary breakfast. On checkout, the hotel clerk validated the parking for the woman in front of me but would not validate mine. He said it was a special circumstance. Add $23 to your bill per day for parking and $15 a day for breakfast as that is what the attached restaurant charges per guest for breakfast.

The hotel clerk said they were detached from Hilton so they no longer had hotel parking. They did not serve a complimentary breakfast. On checkout, the hotel clerk validated the parking for the woman in front of me but would not validate mine. He said it was a special circumstance. Add $23 to your bill per day for parking and $15 a day for breakfast as that is what the attached restaurant charges per guest for breakfast.

Have stayed here several times since they have opened and enjoyed it, likely my last time at this property. My husband and I arrived with our teenage daughter and were told that they could no longer give us our two queen room but instead only a single king, when I explained how creepy and unreasonable it would be for all of us to sleep in the same bed, we were give a roll away that was dropped off unceremoniously. The mattress on it was covered in yellow stains and we were only given a pile of flat sheets to make it ourselves, no comforter or blanket. There were tiny gnats throughout the room and it smelled HORRIBLE. When I mentioned that, a lady came up and blasted aerosol freshener around and then left. I heard that they had over booked the property on a Husker football weekend of all times and many people with valid bookings had to be "walked" to other hotels. Was probably a gift, hope their stays were better elsewhere.

Have stayed here several times since they have opened and enjoyed it, likely my last time at this property. My husband and I arrived with our teenage daughter and were told that they could no longer give us our two queen room but instead only a single king, when I explained how creepy and unreasonable it would be for all of us to sleep in the same bed, we were give a roll away that was dropped off unceremoniously. The mattress on it was covered in yellow stains and we were only given a pile of flat sheets to make it ourselves, no comforter or blanket. There were tiny gnats throughout the room and it smelled HORRIBLE. When I mentioned that, a lady came up and blasted aerosol freshener around and then left. I heard that they had over booked the property on a Husker football weekend of all times and many people with valid bookings had to be "walked" to other hotels. Was probably a gift, hope their stays were better elsewhere.

I made a reservation for 3 rooms with Orbitz several months ago. Apparently the hotel canceled my reservation a month ago, I was never notified. On arrival to the hotel, they were sold out and unable to accommodate 2 of my 3 rooms. In my Orbitz account, my reservation was still “active”. Was a very frustrating situation.

Was supposed to be able to check in at 4 and when we got there a little after 4 they didn’t have any rooms available. My fiancé wanted to get ready in the room before we went and met with friends and ended up having to do her makeup in the vehicle.

We got to our room and it had not been cleaned. I tried the front desk numerous times (5-6) no one answered. We found someone in the hall (these lady’s work so hard and we were very grateful they took the initiative to help us),and got our room clean. Thank you house keeping!! Granted we were an hour early from check in time. But never had a problem before. Overall, it is a great place to stay. Mostly, I want to thank house keeping, they probably handle so many things, put out fires that no one knows about. They probably have more contact with guests than the front desk. They put up with a lot and deserve a raise!

We got to our room and it had not been cleaned. I tried the front desk numerous times (5-6) no one answered. We found someone in the hall (these lady’s work so hard and we were very grateful they took the initiative to help us),and got our room clean. Thank you house keeping!! Granted we were an hour early from check in time. But never had a problem before. Overall, it is a great place to stay. Mostly, I want to thank house keeping, they probably handle so many things, put out fires that no one knows about. They probably have more contact with guests than the front desk. They put up with a lot and deserve a raise!

Was supposed to be able to check in at 4 and when we got there a little after 4 they didn’t have any rooms available. My fiancé wanted to get ready in the room before we went and met with friends and ended up having to do her makeup in the vehicle.

A cute hotel with its own character. We learned upon check in that they were recently acquired by Hilton. I hope this is the change they need to get everything updated as it's been less and less quality each time we stay. This time, the (instant) coffee packets they supply in the room had obviously been wet or damp at some point - instead of loose grounds it was clumps of coffee that were once wet and now dry and crumbly. The rooms are so dimly lit that it was hard to get work done. And, for some reason, I was booted off their internet twice while I was simply trying to do my business work. I received some message saying I was "Quarantined" due to "malicious or violation of purpose of network" and I was kicked offline. I was only updating my website for my business at the time. If you're in Lincoln on business travel, I don't recommend this hotel.

A cute hotel with its own character. We learned upon check in that they were recently acquired by Hilton. I hope this is the change they need to get everything updated as it's been less and less quality each time we stay. This time, the (instant) coffee packets they supply in the room had obviously been wet or damp at some point - instead of loose grounds it was clumps of coffee that were once wet and now dry and crumbly. The rooms are so dimly lit that it was hard to get work done. And, for some reason, I was booted off their internet twice while I was simply trying to do my business work. I received some message saying I was "Quarantined" due to "malicious or violation of purpose of network" and I was kicked offline. I was only updating my website for my business at the time. If you're in Lincoln on business travel, I don't recommend this hotel.

This was probably one of the best hotels I ever stayed at. The staff for check out and check in was wonderful and helpful (this happened after midnight and before 6 am). The room was so fun with the corn print wallpaper LOL! and great view of the city. There was also the gym, pool, sun deck, and bicycles to borrow - fun! Great location - easy to walk to for everything. I would stay there again besides other Graduate Hotels.

This was probably one of the best hotels I ever stayed at. The staff for check out and check in was wonderful and helpful (this happened after midnight and before 6 am). The room was so fun with the corn print wallpaper LOL! and great view of the city. There was also the gym, pool, sun deck, and bicycles to borrow - fun! Great location - easy to walk to for everything. I would stay there again besides other Graduate Hotels.

Clean quiet friendly staff

Location and past experience

Top notch in everything! LOVED!

Loved this hotel! Fun retro decor. A little disappointing that there was an extra charge for parking.

Great pool

Front office staff was terrible. Especially young blonde with rude tone. Room was not clean and parking garage was too tight! Only good thing it was close to stadium. Music from street was loud and played all night long.

there was an odor in the hallway on floor 4