The hotel itself is beautiful but I think bathrooms need to be updated when it comes to caulking, shower seals etc. Our shower leaked so bad that we had to use have our towels everytime we showered. Also, the rooms have 2 connecting door to rooms on each side making them paper thin. You can literally hear every word and or sound from the rooms next to you. Not ideal when you have a very active couple next to you at 3am in the morning. Roll My Eyes…Also their alarm clocks literally become your alarm clock. Needless to say we didn’t get any sleep. The staff was very friendly especially the room assistance but the maintenance staff were hard to contact.

This time cable wasn’t available and the last night it was hot

The hotel itself is beautiful but I think bathrooms need to be updated when it comes to caulking, shower seals etc. Our shower leaked so bad that we had to use have our towels everytime we showered. Also, the rooms have 2 connecting door to rooms on each side making them paper thin. You can literally hear every word and or sound from the rooms next to you. Not ideal when you have a very active couple next to you at 3am in the morning. Roll My Eyes…Also their alarm clocks literally become your alarm clock. Needless to say we didn’t get any sleep. The staff was very friendly especially the room assistance but the maintenance staff were hard to contact.

This time cable wasn’t available and the last night it was hot

Double billed me for parking. No formal restaurant. Fan loud and won’t go off in my room. Internet wasn’t working. Nice room but I expect better from a Hilton

I must admit that I did not enjoy my stay. We checked into a room with a bed that had a broken/missing box spring. The tub had peeling paint throughout with black residue that may have been mildew in the corners. They gave us a new room (great) and offered to comp our parking and breakfast. Only to originally charge 150 ($75 for parking plus deposit). They refunded the balance only to charge $75 again for parking. Now we are editing for a refund.

The Hilton Post Oak had been my go to hotel for years, but the structure began to show its age. I stayed away for a few years. This past trip I decided to give it another try and I'm glad I did. I noticed immediately the subtle facelift that has restored the hotel to what it used to be. The Hilton Post Oak will again be my go to Houston hotel.

The Hilton Post Oak had been my go to hotel for years, but the structure began to show its age. I stayed away for a few years. This past trip I decided to give it another try and I'm glad I did. I noticed immediately the subtle facelift that has restored the hotel to what it used to be. The Hilton Post Oak will again be my go to Houston hotel.

My stay was very good. There was a glitch with WiFi. I must give kudos to the IT gentleman that repaired the issue. He explained what happened and informed me he had checked connectivity outside my room and even shared with me the display on his phone with the upload and download speeds. My room was on the 9th Floor. I was blessed with an excellent housekeeper. She was extremely pleasant and kind. My next trip to Houston will definitely be this property with a request for a room on the 9th Floor

My stay was very good. There was a glitch with WiFi. I must give kudos to the IT gentleman that repaired the issue. He explained what happened and informed me he had checked connectivity outside my room and even shared with me the display on his phone with the upload and download speeds. My room was on the 9th Floor. I was blessed with an excellent housekeeper. She was extremely pleasant and kind. My next trip to Houston will definitely be this property with a request for a room on the 9th Floor

Great place to stay

Great place to stay

Good cleaning service

Great staff.

Great staff.

The housekeeper put my dirty towel back on the rack. Sheets were not changed daily. This hotel cost enough to change Sheets. Didnt feel clean in my room

The housekeeper put my dirty towel back on the rack. Sheets were not changed daily. This hotel cost enough to change Sheets. Didnt feel clean in my room

Only issue was garage gates didn’t function with the room key - due to the recent storm. Otherwise, very much enjoyed our stay.

Only issue was garage gates didn’t function with the room key - due to the recent storm. Otherwise, very much enjoyed our stay.

Super clean hotel in a beautiful part of Houston.

Super clean hotel in a beautiful part of Houston.

I absolutely loved it. First time staying in Houston and it was amazing

I absolutely loved it. First time staying in Houston and it was amazing

The hotel needs an upgrade. There was dog hair on the carpet in the room and the ironing board was broke. We tried to call the front desk but no one would answer. At the pool, the lounge chairs were dirty. When we were at the bar, there was a strange smell almost like old towels or dirty mop water.

The hotel needs an upgrade. There was dog hair on the carpet in the room and the ironing board was broke. We tried to call the front desk but no one would answer. At the pool, the lounge chairs were dirty. When we were at the bar, there was a strange smell almost like old towels or dirty mop water.

The location is good. The front desk guy was kind. The valet guy? Very rude. I opted for self parking … the parking system was down. Fortunately and not, a valet guy was behind me as I tired to use my key card to access self parking. He was rude too. The elevator from the parking garage took at least a few minutes to close the doors and lower us to the ground floor. It was ridiculous. The next morning, we loaded the garage elevator, this time the door closed before I could complete my entrance to the elevator car. A few others were trying to get on the elevator behind me and we all literally had to force the doors open. Imagine trying to get off this elevator at this point! We again had to literally run off the elevator and it took 2 men to force these doors open to get everyone off the elevator. I would never stay at this hotel again. Rude staff, the rooms are decent at best, but the location is good depending on why you’re in Houston.

The location is good. The front desk guy was kind. The valet guy? Very rude. I opted for self parking … the parking system was down. Fortunately and not, a valet guy was behind me as I tired to use my key card to access self parking. He was rude too. The elevator from the parking garage took at least a few minutes to close the doors and lower us to the ground floor. It was ridiculous. The next morning, we loaded the garage elevator, this time the door closed before I could complete my entrance to the elevator car. A few others were trying to get on the elevator behind me and we all literally had to force the doors open. Imagine trying to get off this elevator at this point! We again had to literally run off the elevator and it took 2 men to force these doors open to get everyone off the elevator. I would never stay at this hotel again. Rude staff, the rooms are decent at best, but the location is good depending on why you’re in Houston.

Due to the storm the hotel was without air for hours very uncomfortable, staff was very uninformed and relayed misinformation to guest concerning the status of the air conditioning system.

Due to the storm the hotel was without air for hours very uncomfortable, staff was very uninformed and relayed misinformation to guest concerning the status of the air conditioning system.

The staff was so helpful and accomodating! Rooms were very clean and comfortable. We would definitely stay here again!!

The staff was so helpful and accomodating! Rooms were very clean and comfortable. We would definitely stay here again!!

Old rooms. Noisy AC. Not received room I paid for