Best Western Plus The Charles Hotel
Hotel in Saint Charles, MO
2 ospiti · 1 camera da letto · 1 vasca
Motivi per prenotare
Buon prezzo per questa posizioneI prezzi degli immobili in quest'area sono generalmente più alti
Include gli elementi essenzialiGiardino, Piscina, Cucina o angolo cottura e altro ancora
Prenota con fiduciaCollaboriamo con i migliori siti di viaggio, in modo da garantirti l’offerta ottimale per l’affitto perfetto.
A proposito di questa hotel
Riverfront hotel with free breakfast and a fitness center
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Along with an indoor pool, this smoke-free hotel has a fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and dry cleaning are onsite.
Best Western Plus The Charles Hotel offers 133 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.
This St. Charles hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Recreational amenities at the hotel include an indoor pool and a fitness center.
Servizi
Piscina
Aria condizionata
Cucina o angolo cottura
Internet/Wi-Fi
Parcheggio
Lavanderia
Balcone o patio
TV
Palestra o centro fitness
Giardino
Mappa di Saint Charles, MO
Attrazioni nelle vicinanze
Camere disponibili
Standard Room, 2 Queen Beds, Accessible, Bathtub (Bathtub )
Letti non specificati • 30 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Standard Room, 1 King Bed, Accessible, Bathtub (Bathtub )
Letti non specificati • 30 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Letti non specificati • 30 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave
Letti non specificati • 38 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
Letti non specificati • 38 m²
Può ospitare 2
Verrai reindirizzato a Hotels.com per disponibilità e prezzi
€€€€
Recensioni
2.5
The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
2.5
The only complaint would be the shower didn't seem to have mush water pressure. the water coming out of the shower head was not powerful enough to rinse out my shampoo.
2.5
Friendly check in
2.5
Friendly check in
1.5
Bathroom was not clean. There was dirty towels behind bathroom door.
1.5
Bathroom was not clean. There was dirty towels behind bathroom door.
1.0
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night.
However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation.
After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment.
We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously.
I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.
1.0
I am reaching out regarding a deeply concerning incident that occurred during my recent stay at your St. Charles, MO location. I had checked in last night with my friend, Meraiah, after celebrating a friend’s 21st birthday at the nearby Ameristar Casino. We chose your hotel specifically to ensure a safe place to rest for the night.
However, in the middle of the night, we were abruptly woken up by two unfamiliar men who managed to unlock and open our hotel room door. We were issued two keys upon check-in, so I am alarmed as to how these individuals had access to our room. Fortunately, we had secured the top latch, preventing their entry and avoiding a potentially dangerous situation.
After the incident, I reported this to the front desk, but to my disappointment, the staff member responded with a dismissive attitude, suggesting that this was not a significant concern. I am reaching out because this is a very serious matter, both for my friend’s and my own personal safety, as well as the reputation of your establishment.
We trusted that staying at Best Western would provide us with peace of mind and security. I kindly ask that you look into this issue and review your hotel’s procedures for guest room access, as well as address this specific incident with your staff to ensure it is taken seriously.
I would appreciate a prompt response, as well as any information on steps Best Western will take to ensure this type of security breach does not happen again.
2.0
I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.
2.0
I would stay again at this location. The only downfall was the coffee maker for evening coffee drinkers was out of service. We slept good, room was clean, had plenty of towels for number of people in the room. Location was good, close to everything we wanted to go to.
2.5
Excellent stay. Nice quiet and clean. Breakfast is very good.
2.5
Excellent stay. Nice quiet and clean. Breakfast is very good.
1.5
It was fine. The room was musty, like maybe there was a leak above? I shouldve just asked for a different room. It really bothered my partners allergies
1.5
It was fine. The room was musty, like maybe there was a leak above? I shouldve just asked for a different room. It really bothered my partners allergies
1.0
Could have been cleaner and the amount of humidity in the room made it difficult to breathe much less sleep. Beds were comfortable though at least.
1.0
Could have been cleaner and the amount of humidity in the room made it difficult to breathe much less sleep. Beds were comfortable though at least.
2.0
Overall very Dirty, rude desk clerk, will not stay here again, very poor parking.
5.0
very nice
3.0
Had to switch rooms because of strong cigarette smell, second room still had smell but it was better than the first room. Pillow had other customers acne puss / pimple blood. Towels were already dirty like cleaning staff just folded up old towels.
2.0
Stay want to bad. The smell in the lobby wasn’t a good smell. Like moth balls. But my sleep was great
2.0
Stay want to bad. The smell in the lobby wasn’t a good smell. Like moth balls. But my sleep was great
2.5
I think they do offer room service but I did not utilize it. It was clean and the beds were very comfy. The breakfast they offer was great. I have stayed here quite a few times and I will stay again. The price point is great especially for what they offer. My kids love the pool and they have a pretty good setup in the work out area. If you need to charge your EV they have a couple in front but they always seem to be blocked by cars that do not need them.
2.5
I think they do offer room service but I did not utilize it. It was clean and the beds were very comfy. The breakfast they offer was great. I have stayed here quite a few times and I will stay again. The price point is great especially for what they offer. My kids love the pool and they have a pretty good setup in the work out area. If you need to charge your EV they have a couple in front but they always seem to be blocked by cars that do not need them.
5.0
This was an enjoyable stay. i would have preferred full room service each day but i later found out you have to request it. With that exception this was an unexpected gem.
5.0
It was very
5.0
It was very
5.0
Parking is close to the entrance. Room was clean, good water pressure.
5.0
Parking is close to the entrance. Room was clean, good water pressure.
2.5
I had no issues with the service and the room was so clean! I had only one night stay so there’s not much else to say but I would stay again!
2.5
I had no issues with the service and the room was so clean! I had only one night stay so there’s not much else to say but I would stay again!
1.0
Well, we have stayed here in past, but since covid price is more than previous, quality wasnt what i remember, glu-on soap fell offwall, toilet is good only for children since they are 12" off the floor, difficult even for healthy adult to get off of, i have never seen toilets sitting this low the floor ever, they must have been installed in the 50's.
1.0
Well, we have stayed here in past, but since covid price is more than previous, quality wasnt what i remember, glu-on soap fell offwall, toilet is good only for children since they are 12" off the floor, difficult even for healthy adult to get off of, i have never seen toilets sitting this low the floor ever, they must have been installed in the 50's.
2.0
Awesome for the price very outdated. We would stay again. Been this one a few times
2.0
Awesome for the price very outdated. We would stay again. Been this one a few times
1.0
The room was disgusting. I paid and couldn’t even stay the night. There was brown stuff in the toilet. It smelled like the sewer is backed up, and the air conditioning smelled like mold, there was hair on neatly made sheets, it looks like drug addicts live there, the phone doesn’t work but kept ringing, Horrible experience and I gave away 100 dollars because so couldn’t get my money back.
1.0
The room was disgusting. I paid and couldn’t even stay the night. There was brown stuff in the toilet. It smelled like the sewer is backed up, and the air conditioning smelled like mold, there was hair on neatly made sheets, it looks like drug addicts live there, the phone doesn’t work but kept ringing, Horrible experience and I gave away 100 dollars because so couldn’t get my money back.
3.0
Spent a day during our stay with no running water and also no fees removed from my bill. Walking around the room with socks on and the bottoms were totally black after a few minutes. Room looks clean but is pretty gross.
3.0
Spent a day during our stay with no running water and also no fees removed from my bill. Walking around the room with socks on and the bottoms were totally black after a few minutes. Room looks clean but is pretty gross.
4.0
The staff was very friendly and helpful.
1.0
We checked into this hotel while traveling through St. Louis. Upon entering the hotel, it smelled strongly of natural gas or propane. The smell in the room wasn’t quite as bad, but the floor seem to be wet and the whole room was damp, even though we were running our AC. When we woke in the morning, there was no water. We contacted the front desk and we were told there was a water main break and they had no idea when the water would be back on. I asked about a discount or refund and they said they weren’t refunding anyone because it was out of their control. I understand it was out of their control but we had to spend another $120 at another hotel in order to use the bathroom and take a shower. For that reason alone I would NEVER recommend this hotel. The decision to not at least provide a discount is completely greedy on their part.
Domande frequenti
Quanto costa questo hotel rispetto ad altri a Saint Charles?
Il prezzo medio per un affitto a Saint Charles è 131 € per notte. Questo affitto è 25 € meno caro rispetto alla media.
Il parcheggio è incluso in questo hotel?
Sì, il parcheggio è elencato come un servizio per Best Western Plus The Charles Hotel. Per ulteriori informazioni, ti invitiamo a contattare la struttura per sapere dove parcheggiare.
C’è una piscina in questo hotel?
Sì, presso Best Western Plus The Charles Hotel è disponibile una piscina. Buona nuotata!
Best Western Plus The Charles Hotel accetta animali domestici?
Purtroppo questo hotel non è pet-friendly. Provare a cercare di nuovo e filtrare per "Animali ammessi"
Quali servizi sono disponibili presso Best Western Plus The Charles Hotel?
Abbiamo trovato 10 servizi per questa struttura in affitto, tra cui piscina, aria condizionata, cucina o angolo cottura, internet/wi-fi e parcheggio.
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