Great looking room and a good size but a little dusty probably due to the air con and high traffic conditions outside. The staff there was really friendly and helpful. Plenty of towels and actually had a fridge that works

Felt hotel was looking tired, breakfast very basic . Staff were lovely and friendly although some struggled with English language. Great location

Felt hotel was looking tired, breakfast very basic . Staff were lovely and friendly although some struggled with English language. Great location

I’ve had the pleasure of staying at the Crowne Plaza Ealing in London on several business trips, and I’m consistently impressed by the experience. The staff are genuinely delightful, making each visit enjoyable. Pedro, in particular, stands out—his humour and engaging personality make him a memorable part of the stay. Umang and Soad also contribute to the hotel's warm and welcoming atmosphere. The rooms are generally satisfactory. While some have felt a bit tired during previous stays, they are always spotlessly clean. I appreciate the hotel’s initiative to offer points or £5 credit for choosing not to have your room cleaned. Of the two, I prefer the monetary option as I use it to offset meal costs. Just remember, any unused credit expires upon checkout, which is something to keep in mind. The food at the hotel is excellent. The breakfast is particularly impressive, offering a diverse range of options. For dinner, I highly recommend trying the Chicken Tikka Masala—it’s a standout dish that you shouldn't miss. Overall, my experience at Crowne Plaza Ealing has been very positive, and I highly recommend it. For those driving, I suggest booking parking through JustPark—it’s considerably cheaper than the hotel’s own rates, though the parking area is the same.

I’ve had the pleasure of staying at the Crowne Plaza Ealing in London on several business trips, and I’m consistently impressed by the experience. The staff are genuinely delightful, making each visit enjoyable. Pedro, in particular, stands out—his humour and engaging personality make him a memorable part of the stay. Umang and Soad also contribute to the hotel's warm and welcoming atmosphere. The rooms are generally satisfactory. While some have felt a bit tired during previous stays, they are always spotlessly clean. I appreciate the hotel’s initiative to offer points or £5 credit for choosing not to have your room cleaned. Of the two, I prefer the monetary option as I use it to offset meal costs. Just remember, any unused credit expires upon checkout, which is something to keep in mind. The food at the hotel is excellent. The breakfast is particularly impressive, offering a diverse range of options. For dinner, I highly recommend trying the Chicken Tikka Masala—it’s a standout dish that you shouldn't miss. Overall, my experience at Crowne Plaza Ealing has been very positive, and I highly recommend it. For those driving, I suggest booking parking through JustPark—it’s considerably cheaper than the hotel’s own rates, though the parking area is the same.

ok for the price. close to metro

I really like the property and the aera

I really like the property and the aera

Easy to find on the tube. Close enough to Wembley that we were able to walk back in about an hour - although I’m pleased there were a few of us as it was a bit sketchy in areas. Nice room - as expected. Breakfast was fine - standard hotel breakfast. The negative feeling about the hotel came after when I realised I left a dress in the wardrobe. Phoned the same day after I’d checked out and was told to email. Emailed and had no response for 5 days so phoned again and was told “we haven’t got the email” without asking my name or what the email was about. Emailed again and when I got an email back a few hours later, I was told no dress was found. So the dress has miraculously disappeared from the wardrobe. Shame as this would stop be booking there again despite it otherwise being a good hotel.

Easy to find on the tube. Close enough to Wembley that we were able to walk back in about an hour - although I’m pleased there were a few of us as it was a bit sketchy in areas. Nice room - as expected. Breakfast was fine - standard hotel breakfast. The negative feeling about the hotel came after when I realised I left a dress in the wardrobe. Phoned the same day after I’d checked out and was told to email. Emailed and had no response for 5 days so phoned again and was told “we haven’t got the email” without asking my name or what the email was about. Emailed again and when I got an email back a few hours later, I was told no dress was found. So the dress has miraculously disappeared from the wardrobe. Shame as this would stop be booking there again despite it otherwise being a good hotel.

Great

Great

The area around was not conducive for late night. A lot big construction. Very dated.

The area around was not conducive for late night. A lot big construction. Very dated.

Great stay

Great stay

Absolutely amazing stay from the minute we were greeted by the friendly staff at reception. Rooms were very clean and beds so comfortable. Staff here are the best. We were able to check in early due to an early concert at Wembley. Really nice to have a small fridge in the room too, found that very useful. I’d definitely recommend and would come again

Absolutely amazing stay from the minute we were greeted by the friendly staff at reception. Rooms were very clean and beds so comfortable. Staff here are the best. We were able to check in early due to an early concert at Wembley. Really nice to have a small fridge in the room too, found that very useful. I’d definitely recommend and would come again

Fantastic hospitality and welcoming by the helpful and kindness of the reception staff Shamin She really made us feel like home!

Fantastic hospitality and welcoming by the helpful and kindness of the reception staff Shamin She really made us feel like home!

The overall stay was satisfactory but the biggest disappointment was that the WiFi didn’t work in the room and there was nothing watchable on the tv. I called the reception and they said that maintenance will come tomorrow at 9am in the morning. 1 Star for not being able to resolve the minor issue then.

The overall stay was satisfactory but the biggest disappointment was that the WiFi didn’t work in the room and there was nothing watchable on the tv. I called the reception and they said that maintenance will come tomorrow at 9am in the morning. 1 Star for not being able to resolve the minor issue then.

How attentive the staff were

The staff are all lovely and friendly. Disappointing that the bar shuts so early when a lot of people use this hotel to attend concerts. Breakfast range is good and vegan options available. You can't change air con at night so it got fairly hot and uncomfortable.

How attentive the staff were

The staff are all lovely and friendly. Disappointing that the bar shuts so early when a lot of people use this hotel to attend concerts. Breakfast range is good and vegan options available. You can't change air con at night so it got fairly hot and uncomfortable.

Nice area

Nice area

Very poor.

Very poor.

A lovely hotel. Clean and well presented. Staff were helpful and booked us into a different room as we were an hour early and our room wasn’t ready. Comfortable beds. The area around the hotel is a bit grubby with a small row of shops … most of which were shut. A barbers, newsagent, etc. Don’t let that put you off though as the transport links are very good and the local people are very friendly and helpful when asking for directions.

Room wasn’t ready at 3pm had to wait till 5 then took 300 holding fee which I’m having to fight to get back…..ordered some food on after was barely warm and most breakfast stuff over cooked! Shame really