Would not stay again. Poor customer service. Didn’t care that the bathroom sink was clogged and TV had poor reception.

Would not stay again. Poor customer service. Didn’t care that the bathroom sink was clogged and TV had poor reception.

Near a road with a lot of traffic, including noisy modified exhausts. Walls not really thick enough to dampen the noise. Shower water not adjustable temperature. Started out extremely hot finished extremely cold. It was a fairly doable walk to the beach though.

Near a road with a lot of traffic, including noisy modified exhausts. Walls not really thick enough to dampen the noise. Shower water not adjustable temperature. Started out extremely hot finished extremely cold. It was a fairly doable walk to the beach though.

Room was very small and poorly lit. The AC was very loud and musty smelling. Unfortunately the bathroom door did not close all the way so there was very little privacy. Beds were ok, but the floor was dirty. The parking was tight, but the breakfast was adequate.

Room was very small and poorly lit. The AC was very loud and musty smelling. Unfortunately the bathroom door did not close all the way so there was very little privacy. Beds were ok, but the floor was dirty. The parking was tight, but the breakfast was adequate.

The hotel from the outdoors looks clean and nice, however the room itself had some things that have not been clean in a while it seemed.

The hotel from the outdoors looks clean and nice, however the room itself had some things that have not been clean in a while it seemed.

We stayed in a suite. It was big enough for 4 adults, toddler and infant. My only issue was the shower head was leaking from the top and sprayed over the current and soaked the extra TP and my clothes that were sitting on the toilet. It’s definitely an option again. The breakfast options were quality, close to the beach, and decently priced. If you’re staying in Monterey, it’s going to be expensive, so for 1 night, it did the job.

We stayed in a suite. It was big enough for 4 adults, toddler and infant. My only issue was the shower head was leaking from the top and sprayed over the current and soaked the extra TP and my clothes that were sitting on the toilet. It’s definitely an option again. The breakfast options were quality, close to the beach, and decently priced. If you’re staying in Monterey, it’s going to be expensive, so for 1 night, it did the job.

The breakfast dining area was very small and the food choices limited.

The breakfast dining area was very small and the food choices limited.

On the day of check in, there was an employee hosing down the hallway right outside our room, which was extremely noisy. I asked to be switched to a different room, but the front desk was rude. He just said they were fully booked and didn’t even apologize. However, the sign indicated that there were vacancies. Also, there were hairs on the bed. I kept calling but no one answered. The only reason that I could think of is the I checked in with my husband with a room with king size bed. The front desk clerk was visibly uncomfortable. I felt that we were being discriminated against by the staff. Overall it was a horrible experience. I wouldn’t recommend it at all.

On the day of check in, there was an employee hosing down the hallway right outside our room, which was extremely noisy. I asked to be switched to a different room, but the front desk was rude. He just said they were fully booked and didn’t even apologize. However, the sign indicated that there were vacancies. Also, there were hairs on the bed. I kept calling but no one answered. The only reason that I could think of is the I checked in with my husband with a room with king size bed. The front desk clerk was visibly uncomfortable. I felt that we were being discriminated against by the staff. Overall it was a horrible experience. I wouldn’t recommend it at all.

Solid location, room, and amenities... Mini-fridge doesn't have a freezer compartment, which would've been nice to have, as well as an AC unit where the temperature can be fine tuned VS cold and colder. Cost is a lot better than other places.

Solid location, room, and amenities... Mini-fridge doesn't have a freezer compartment, which would've been nice to have, as well as an AC unit where the temperature can be fine tuned VS cold and colder. Cost is a lot better than other places.

Location

It’s old and dirty. Stained carpets, odd hallway smell, dead bugs. It needs upgrades.

Great place to stay!

good

The front desk decided to go take a nap and not take the phone with them. They put a sign up to call to check in but didn’t answer multiple calls, or the doorbell for 30 minutes or more. He came out half asleep to check us in…finally. I didn’t expect a fancy room for the price. Really just cared about clean and functional. It isn’t that. The carpet looked like it hadn’t been vacuumed. There was an incredibly thick layer of dirt and hair on less touched surfaces like baseboards, corners and appliances. The shower had mold in every corner and the walls looked a little dingy. The bed bug covers were torn so useless… but fortunately I saw no signs of bugs. The tvs didn’t work right. One wouldn’t change channels and the other changed on its own constantly. A room down the way had a fire alarm going off at 10 minute intervals. Breakfast wasn’t worth the time it would take to eat there. It was a place to sleep and the towels looked clean. If that’s all you need than it should do. Personally I’ll spend an extra $50-$100 and skip this hole.

The front desk decided to go take a nap and not take the phone with them. They put a sign up to call to check in but didn’t answer multiple calls, or the doorbell for 30 minutes or more. He came out half asleep to check us in…finally. I didn’t expect a fancy room for the price. Really just cared about clean and functional. It isn’t that. The carpet looked like it hadn’t been vacuumed. There was an incredibly thick layer of dirt and hair on less touched surfaces like baseboards, corners and appliances. The shower had mold in every corner and the walls looked a little dingy. The bed bug covers were torn so useless… but fortunately I saw no signs of bugs. The tvs didn’t work right. One wouldn’t change channels and the other changed on its own constantly. A room down the way had a fire alarm going off at 10 minute intervals. Breakfast wasn’t worth the time it would take to eat there. It was a place to sleep and the towels looked clean. If that’s all you need than it should do. Personally I’ll spend an extra $50-$100 and skip this hole.

Alarm went off twice in the middle of the night waking me up. Not a pleasant experience. People coming in at all hours of the night.

Alarm went off twice in the middle of the night waking me up. Not a pleasant experience. People coming in at all hours of the night.

Comfortable stay, no frills. Could have been a bit cleaner in some spots but overall comfortable and serviceable. Affordable, solid option in an overall very expensive area.

Paid 300$ per night and got nothing. A shabby show. Insect in rooms. Molds in bathroom. No bedsheets available if you feel cold after 10 pm. No lotion or conditioner. Expected much better for 300$ and from a best western property.

Property was quiet for my family of 5 easy check in and easy travel to and from the aquarium,wharf and beaches best area to stay where your not too far away from everything traffic Is light in the area beds where comfortable free breakfast was a bit for everyone no complaints will stay again

Didn’t like

Didn’t like

Room was clean

Room was clean

Noisy neighbors